HP tx1000 Convertible Notebook Review

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by Andrew Baxter

HP tx1000 Convertible Notebook Review

If you have been searching the market for an entertainment notebook with Tablet PC features, your search may be over. Thanks to HP's tx1000 convertible notebook that starts at $1,299. Though the tx1000 is targeted toward the average consumer, business professionals are still welcome. This portable notebook packs a 1.3-megapixel webcam, 5-in-1 digital media reader, a mini remote control for movies, music and photos and it comes with Windows Vista installed.

HP Pavilion tx1000 notebook to Tablet PC convertible (view large image)

The HP Pavilion tx1000 specs as reviewed (tested price $1,849)

CPU	AMD Turion 64 X2 Mobile Technology TL-60 / 2.0 GHz processor
OS	Microsoft Windows Vista Home Premium
RAM	2 GB DDR II SDRAM
Display	12.1" WXGA High Definition BrightView Widescreen with Touchscreen (1280 x 800)
Graphics	NVIDIA GeForce Go 6150 graphics
Audio	Altec Lansing speakers and integrated microphone
Hard Drive	160GB (5400 RPM)
Optical Drive	LightScribe Super Multi 8x DVD/RW
I/O ports	3 x USB 1 x VGA - 15 pin 1 x TV-Out (S-video) 1 x Microphone-in 2 x Headphone (one offering S/PDIF output) 2 x Infrared - IrDA 1 x Modem - RJ-11 1 x RJ-45 LAN 1 x Express Card 1 x notebook expansion port 3
Communications	10/100/1000 Ethernet 802.11a/b/g/n (draft 802.11n) WLAN Bluetooth
Dimensions/Weight	12"(width) x 8.8"(depth) x 1.5"(height)    4.2 lbs.
Battery/power	6 cell, 4-5 hours 4 cell, 3 hours

Design and Build

The tx1000 has a sharp appearance. Its unique inlaid wave design extends from the glossy black lid onto the silver inside surrounding the keyboard. HP went for a modern, portable design. Weighing in at 4.2 lbs., the tx1000 can go wherever you go. If you want to save even more weight the optical bay is removable and can be replaced by the included weight saver.

Twisting the tx1000 screen (view large image)

The chassis has some flex in parts due to the fact the tx1000 uses a plastic housing, though it can't be called flmsy, it's not the sturdiest notebook on the market either. The advantage of a plastic casing is in keeping weight and price down. When you tap on the left palmrest area the sound is hollow and you'll get some flex there. The keyboard itself has a solid design with minimal flex.

HP tx1000 in tablet mode (view large image)

The screen swivels in a clockwise manner with ease to turn the notebook into a Tablet. The hinge has some flex, but works great. The Tablet or swivel mode is nice for watching movies or giving presentations. There is also a mini remote control that can be stashed in the ExpressCard slot, this comes in handy for those lazy days when you want to stay in bed and control a movie as the tx1000 sits on your nightstand!

(view large image)

Display

The 12.1” screen is the perfect size for a portable notebook used to travel and for working on the go. There are even media QuickPlay buttons on the right side of the screen for your entertainment convenience. The screen is slightly grainy, but you will get this with any Tablet PC due to the extra layer needed for tablet funtionality. The glossy screen is good for presenting bold colors and watching movies, but bad when doing a lot of reading in strongly lit areas as it is quite reflective. One small annoyance is the fact it is difficult to see what level brightness you've got the screen adjusted to because there is no on screen feedback when you toggle brightness -- same goes for volume.

A nice screen, but notice those reflections (view large image)

The fact that the tx1000 has a touchscreen is nice. You can use your fingertip to close applications, move them around or, if your fingers are small enough, to poke around in menus. I actually liked using my finger more than the stylus, you might as well take this approach since the stylus is a passive pen design and offers no real advantage other than being smaller and more accurate when necessary.

Processor and System Performance

HP chose to go with the AMD Turion X2 TL-60 dual core processor and Nvidia Go 6150 graphics for the brains of this system.  It’s good that they didn’t choose a low voltage underpowered processor, commonly found in 12.1” screen laptops.  Though in our opinion, a low-end Intel Core 2 Duo processor might have been preferred as it would offer slightly better performance.  Nevertheless, thanks to 2GB of RAM combined with the Turion X2, performance was more than acceptable for general tasks such as Office, web and multimedia use.  It’s a little slower when it comes to such things as image processing within Adobe Photoshop or even Apple iTunes encoding – we found a 1.66GHz Core 2 Duo T5500 machine to be faster time wise with such tasks.  But in general usage you won’t notice any lag with the tx1000.

The tx1000 ships with a base 1GB of RAM as this is required for Windows Vista to run.  You should seriously consider going with the 2GB of RAM for better performance though.  Windows Aero, the 3D windows display rotation feature, worked flawlessly given the tx1000 specs we had and the 2GB of RAM probably helps there.

The Windows Vista Aero feature runs just fine on the tx1000 (view large image)

As far as gaming, the Nvidia 6150 card that shares system memory isn’t going to cut it for much.  Obviously this notebook convertible is not intended for playing Half Life 2 or Elder Scrolls IV: Oblivion, but rather for just say – doing work.

Benchmarks

The tx1000 performed quite respectably in benchmarking scores, in PCMark05 (which required a patch to work with Vista) it was able to keep pace with Intel Core Duo based machines with integrated graphics.  PCMark05 measures the systems performance as a whole:

Notebook	PCMark05 Score
HP tx1000 (AMD Turion X2 2.0GHz, Nvidia Go 6150)	3,052 PCMarks
Asus A8JP (Core 2 Duo 2.0GHz, ATI x1700 256MB)	4,378 PCMarks
Toshiba Tecra A8 (1.83 GHz Intel T2400, Intel GMA 950)	3,038 PCMarks
Asus V6J (1.86GHz Core Duo T2400, Nvidia Go 7400)	3,646 PCMarks
Fujitsu N6410 (1.66GHz Core Duo, ATI X1400)	3,487 PCMarks
Dell Latitude ATG D620 (Core 2 Duo 2.0GHz, Intel GMA 950)	2,991 PCMarks
Toshiba Tecra M6 (1.66GHz Intel T2300E, Intel GMA 950)	2,732 PCMarks

Within Vista there’s a tool that provides a score called the “Windows Experience Score”, we gathered some rankings from laptops running Vista and compared their scores to how the tx1000 was assessed.  The “Base Score” is the lowest score of the 5 different components Vista benchmarks. The Memory and Hard disk performed especially well for the tx1000 relative to other notebooks, but graphics were rated predictably poor by Vista:

Notebook	Processor	Memory	Graphics	Gaming graphics	Hard Disk	Base Score
HP tx1000 (2.0GHz Turion X2, Nvidia Go 6150, 2GB RAM)	4.8	5.3	3.2	3.0	4.9	3.0
HP dv2000t (1.6GHz Core Duo, Intel GMA 950, 1GB RAM)	4.5	4.5	3.0	3.1	4.3	3.1
Gateway CX2724 (1.6GHz Core Duo, Intel GMA 950, 1GB RAM)	4.5	4.5	3.2	3.1	4.5	3.1
Asus V6J (1.83GHz Core Duo, Nvidia 7400, 2GB RAM)	4.7	4.8	3.6	3.3	4.7	3.3
HP nc8430 (2.0GHz Core 2 Duo, ATI X1600, 2GB RAM)	5.0	4.7	4.2	4.7	4.9	4.2
Compaq Presario v3000z (1.6GHz Turion X2, Nvidia 6150, 1GB RAM)	4.6	4.5	3.1	3.0	4.2	3.0
Dell XPS M1210 (1.83GHz Core 2 Duo, Nvidia 7400, 2GB RAM)	4.8	4.5	3.7	3.3	4.5	3.3
Sony VAIO SZ370P/C (2.0GHz Core 2 Duo, Nvidia 7400, 2GB RAM)	4.9	4.5	3.6	3.3	4.6	3.3
HP Pavilion zd8000 (2.8 GHz Pentium 4, ATI X600, 1GB RAM)	4.1	4.3	3.9	3.6	4.4	3.6
Dell Latitude D420 (1.2GHz Core Duo, Intel GMA 950, 1GB RAM)	4.2	4.3	2.0	2.4	3.4	2.0
Lenovo ThinkPad Z61m (2.0GHz Core Duo, ATI X1400, 2GB RAM)	4.7	4.9	4.4	3.8	4.2	3.8

 

Unfortunately HDTune, the benchmark we use for testing hard drive performance, does not work within Vista.

Keyboard/Touchpad/Pen

The keyboard has a solid feel and is of standard size. The only key that is shortened is the right side Shift key. The function keys along the top are pretty small as well, so if you have bigger fingers and are trying to use the F3 key to access the Internet you may have some problems.

HP tx1000 keyboard view (view large image)

The touchpad has a unique design. It is flush with the keyboard and just has a perforated pattern showing where it is. Your finger rolls smoothly over it for easy navigation. There is no sticking or delays. The buttons work fairly well, except we found there is sometimes delay with the right-click button.

Touchpad (view large image)

HP includes a stylus pen that feels solid, has a nice rubber grip, and even comes with a lanyard so you can attach it to the computer. There's not much to write home about the pen (so to speak), it serves its function well and is easy to pop in and out of the spring loaded silo on the bottom corner of the tx1000. The pen is not an active digitizer type of pen, it is nothing more than a shaped piece of plastic, like a larger PDA type of stylus.

Tablet PC Features

The HP tx1000 has a swivel screen and offers a touchscreen option.  Note, at the starting price of $1,299 the screen is not touchscreen enabled, it is an upgrade option.  The screen input capability is passive digitizer and not active, meaning it does not include the Wacom technology power Tablet PC users are used to having.  Rather, it’s like a PDA in that pressure against the screen from a stylus is what registers a pen stroke. 

The advantage to a touchscreen is that you can simply use you finger to drag windows around or open menus (just make sure to bring along that screen wipe cloth HP includes to get the greasy finger marks off the screen).  The included stylus is not powered in any way, so there are no worries about a battery or charging, plus it’s cheap to replace if you lose it.

The disadvantage to a passive digitizer (touchscreen) is it’s less accurate, slightly harder to calibrate and you have to make sure to keep downward pressure on the stylus to register a stroke.  In my usage, when writing in cursive you had to train yourself to keep up the pressure or you’d generate incomplete letters (missing the tail on a “g” for instance).  It simply did not feel as natural to write with this type of screen compared to an active screen.  You also can’t flip the stylus and erase like with active digitizer pens.  Overall, it’s just a second rate tablet experience with this type of screen.  I’d say it’s fine for now and again usage, such as jotting some science notes down in class that are hard to type out using a keyboard, but if you’ll be using the tx1000 primarily as a Tablet PC you’d do better to investigate other HP tablets that offer an active digitizer such as the business series HP Compaq tc4400.

Minor gripes aside, I have to say I think it’s just cool that the tx1000 combined with Windows Vista Ultimate OS gives you Tablet PC functionality as just part of the package now, you can either use it or not.  HP is not hawking the tx1000 as foremost being a Tablet PC, it can be looked at as an extra feature – there if you should ever need it.  I’m sure all of us can find something handy about a screen that rotates and that’s touch sensitive, just fill in the blank on the possibilities it could bring to your lifestyle.  The price premium for having this functionality isn’t much these days.  Remember when any Tablet PC enabled device was automatically $2,000+ and required a specially hacked Windows XP Tablet Edition OS?  Those days are over.

Ports

The tx1000 has a nice range of ports. There are three USB ports, one VGA - 15 pin, one TV-Out (S-video), one microphone-in, two headphone-out, two Infrared, one Modem - RJ-11, one RJ-45 LAN, one Express Card and one notebook expansion port 3. There is enough packed in this portable Tablet to keep you busy for hours. The TV-Out is always nice for hooking up to the TV and the two headphone jacks give the ability to share music in a quiet environment -- perfect for watching a movie on the plane with your seat partner. The headphone jacks, microphone jack and an Infrared eyes are located on the front of the tx1000, which is very convenient. In fact, the only ports located on the back are two of the USB ports and the phone jack.

Front side view of tx1000 (view large image)

Left side view of ports and slots (view large image)

Right side view of ports (view large image)

Back view of ports and slots (view large image)

HP tx1000 under side view (view large image)

Conspicuous in its absence is a FireWire port, that might be a dissapointment to some. With most peripherals you can use USB 2.0 if a FireWire connection isn't available anyway.

Battery

The 6-cell Lithium-Ion battery extended life battery performance was shockingly good, it lasted for about 4.5 hours in balanced (normal) power mode. In addition to this battery, the model we tested included a 4-cell battery that lasted for about 3 hours. Now if you go for this option of carrying two batteries around you are good to go pretty much all-day. This is great for mobile users and it only took an hour to fully recharge the 6-cell battery, so not much downtime. The battery also offers a power saver mode for light work or a high performance mode for that busy day. The optical bay is swappable with different optical drives, but it is not setup to house a secondary battery.

Heat and Noise

Our review unit had a 2.0GHz Turion X2 TL-60 and it did run on the warm side after some time.  When running benchmarks on the system it got warmer than we would like and the fan was pumping out some very warm air from the back right vent.  The keyboard area didn’t get especially warm, but in tablet mode when you’re holding the underneath of the tx1000 you’ll feel that warmth, especially on the back right side.  Since we had the fastest processor available with this device, you would expect less heat generation from a slower processor option.

The fan did get a bit loud when it kicked into high rev during benchmarking.  During normal usage the fan was just barely audible though.  Not whisper quiet, but not loud enough to be a distraction even in a fairly quiet room -- unless the room is a really warm one and forces the fan to work hard to cool the system.

Speakers

For a notebook, the tx1000 has nice speakers. It is fitted with Altec Lansing speakers, which produce good sound quality for listening to music or watching movies. That was HP’s focus; I mean it is called an entertainment notebook. I am comparing these to the hardly noticeable speakers on the Asus R1F I use. If you compare the speakers to your standard notebook, they produce comparitively loud, clear sound, but they don’t compare to the higher-end multimedia notebooks equipped with subwoofers. The built-in microphone picks up noise well and it’s easy to teach the software to recognize your voice if you want to use voice input.

(view large image)

Software

The tx1000 comes with Windows Vista Home Premium edition already installed. It was one of the first notebooks announced to offer Vista pre-installed. Windows Vista gives the tx1000 more powerful search and organizational tools and more security when online. It also comes with Microsoft Works and a 60-day trial offer of Microsoft Office 2003 Student and Teacher edition. You get the ubiquitous Norton Live Update with its 60-day trail period. You also get such things as Vonage, Photosmart Essential and a cornucopia of desktop shortcuts to various websites and ISP services. Most of this stuff can be uninstalled if you don't want it.

Wireless

The tx1000 has built-in 802.11 a/b/g/n wireless that functions well. Although 802.11n is in draft mode still, it is showing up more and more and you'll definitely want to have it as it offers greater range and faster throughput when combined with an 802.11n wireless router. The tx1000 also has built-in Bluetooth and consumer level Infrared for controlling media functions via the included remote. HP will be offering built-in EV-DO cellular wireless in the future with the system, but it will not be available as a configuration with the initial launch.

Conclusion

HP should be commended for bringing something different to the table in terms of a multimedia notebook convertible. You certainly won't find any cool options like this from Dell. While the Tablet PC functionality of the tx1000 isn't outstanding, it can be useful and it's a nice bonus for a notebook that's strong even if you were to take away the touchscreen feature. Just being able to rotate the screen for presenting and viewing movies has its benefits. The looks of this machine are great and it's easy to carry around. The processor isn't the best out there and a magnesium built warrior this notebook is not, but overall the tx1000 is a winner that's really going to appeal to students and other mainstream users.

Pros

• Innovative touchpad
• Mini remote control for movies, music and photos
• Reasonable cost
• Touchscreen (if you select this as an option on your tx1000) doesn’t require stylus
• Good selection of ports and multimedia buttons
• Good amount of included accessories such as screen wipe and weight saver

Cons

• Screen has some graininess and reflective in office environments
• Build is mostly plastic, some flex in parts
• No FireWire port
• Can run warm when under demanding use

Availability for the tx1000 starts February 28th, 2007 at HPShopping.com

 

Here's an image showing what's in the box that wasn't included in the main review:



(click image for larger view)

 

nice review. it's a shame that you didn't have videos. those are fun. i don't think i am fan of the idea of a passive digitizer though....

 

I'm holding you to providing video in any upcoming reviews for that comment. Tiffany and I were feeling camera shy this time around.

 

lol.....sure. i'm sure the quality i get from my camera phone will be great.

and hey, the videos you had for the x60 has me considering getting a tablet pc....

 

did you test super pi with it? I was curious since that sager 20.1 inch laptop had a tl 56 I want to know how the tl 60 compairs to it in super pi.

 

Good review! If I were in the market for a tablet PC, this would be one of the top contenders.

 

looks thick to me. but other than that, i like the idea of it having the webcam, built in drive and all... not to mention the card readers

but i am still leaning towards the slimmer X60 tablet.

 

Nice review, I like the X60 and R1F, but this thing looks gorgeous! Very interesting design, would have like some Video's too, just like the X60.

Maybe my next notebook should be a tablet...hmm, I am looking for a 14" notebook for X-mas, oh well we'll see.

This notebook is 1.5" thick, I would consider that normal size, but it looks rather thick because of the design, If you look at Acer laptops, the design makes it look thinner than it is...nothing to worry about in my opinion.

Thanks,

MysticGolem

 

Excellent review - probably the most comprehensive to date.

I've been following this baby since it was announced at CES.

One question I have is whether it will be at brick and mortar resellers, especially Staples. If you know, please let me know so I can return my new HP dv2120us at Staples and get this one instead in about a month.

Thanks,

David

 

It looks like a new addition to reviews will be the Windows Experience Score...

 

Yeah, its good to include those so people can compare when buying.

P.S - Andrew - There seems to be a typo in the experience score for the Delll XPS M1210. It should be the Core Duo(or Core 2 Duo) instead of the Turion X2.

 

I really like the looks of this notebook. Very stylish and great for a person in business, college student, or anyone just wanting a cool notebook. Very nice review!

 

Yes, I believe the score was a 1:56 if memory serves correctly.

 

David, HP mentioned Best Buy as a place that will have it, but not Staples -- I think Staples will know best about that.

 

doh, nice catch, it should be Core 2 Duo -- fixing now.

 

I wish it has C2D with at least T7200, and Nvidia 7400 with dedicated 256 of ram, beside 7200 rpm hd.

 

When twisting the screen from notebook to tablet form, can it be twisted left or right? Or only one way?

 

I was looking forward to this ... but one omission on HP's part. If this was intended as a multimedia table for the consumer, where is the bulit-in webcam that are now part of the Apple and Sony laptops?

 

It has a built-in webcam. Look closely at this picture toward the top center of the LCD cover....
http://www.notebookreview.com/assets/19812.jpg

 

It's launched in State of Qatar, for $ 1588, but with one 1 GB ram, and AMD 1.6 GHz, 2 things don't make me buy it.

Poor GPU, and AMD Turion instead of Intel c2d.

 

Andrew,

Thanks for the review. I am looking to get a laptop for my work and I have a 1500$ budget. This seems to be the laptop to get. I have the same withholdings that others have as far as the C2D and graphics. I do game to pass time while on the road and I know the graphics while not phenomenal should be enough to play CSS or BF2 in low settings. The best part about this laptop is I travel (on planes) alot. It would be great to have a laptop that you could bust out on a flight that is small and you could flip the screen around to watch a movie or read emails or get some work done without having to dig out the bag and excuse yourself 100 times and then try and get the screen up with the person in front of you fully reclined in their seat.

But enough of the rambling... My biggest hold out for this laptop is the battery life. 4 hours would be more than sufficient for me and you said so in your review (4.5 hours) but I have seen a lot of reviews online that state 3 hours max with the 6 cell and often times not even that while watching a movie. (probably because of the power the DVD player uses but I rip all my movies to divx so that shouldn't be a problem, I am also aware that alot of users do not know how to set up their laptops to conserve power)

I was wondering if when you checked the battery life if you were continuously using the laptop. It is one thing to turn it off and set the computer to not hibernate and sit it on the counter until it dies but to use it for 4 hours straight (which I will often have to do) on only the battery makes a big difference. Currently I have a zv5000 with an amd 3200 that will last close to 4 hours with continuous useage (12 cell battery) but I need to run speedswitch to do that. (which is fine) I do know that speed switch currently does not work with Vista and it also needs a little more power to run.

If you (or anyone else that owns one of these) could share a little more detail on the battery life I would be greatly appreciative.

Thanks for the review. It has been very helpful.

-Punk

P.S> I really would like to hold out to see if HP comes out with a "T" series that has the C2D processor but I know with my luck that regardless of how long I wait for it, HP won't release it until the week after I buy this one with the AMD processor. So I will do all a favor who might be hoping HP releases the "T" series and buy this one soon and I will post my findings, likes, dislikes and such when I do....

 

Yeah, I agree with you, the only thing didn't make buy it is the AMD CPU.

 

One thing I was wondering regarding this notebook is whether or not the touchscreen functionality is supported in games as well. Specifically, is it possible to play a RTS game, say, Warcraft 3 for instance, using the stylus as you normally would the mouse or the touchpad, with the screen folded on the PC in tablet mode?

 

It has poor shared nvidia card, I don't think it's good for gaming.

 

No one responded to my question in the tx1110 thread, so I'll ask the same thing here:

Does the 6-cell battery elevate the back of the notebook at all, or does it just stick straight out the back? Seems like a little extra elevation for cooling purposes would make sense.

I'm hoping to get a tx1110 ordered today (thanks to Santa Rosa, $50 cheaper than yesterday!), and the battery is the only decision I haven't made. Any help here would be appreciated.

 

I would advise you that you shouldn't go for AMD, currently it has heating issue and too slow.
I tested it with Folding@Home project it needs 3 days to complete 1 WU.

 

Huh, F@H on a laptop. Whay would you want to do that?? For general purposes a Turion X2 is fast enough, sure it wont be as fast as a C2D but for home use you wont notice any difference. As for as heating is concerned it largely depends on the cooling system of the laptop. I have been using TX2 for ~10 months now and never had any overheating issues.

Also the tx1000z is a convertible not a gaming pc/high performance notebook to require a super fast GPU or CPU.

 

Because I want to donate some help to folding@home beside my Acer 5102 laptop runs on AC 24/7.

 

Has anyone used this notebook/tablet with photoshop CS2 or CS3. I use alot of photoshop and would think that the tablet feature would be usefull with professional photography. Also is the processor capable of handling a heavy application like photoshop well?

 

If you're looking for a tablet to use with Photoshop, I suggest you stay away from the TX1000 and go with something that uses Wacom technology. The TX1000's passive digitizer is not something you want to use with Photoshop.

 

The build quality on the tx1000 is shoddy, and HP's support has been terrible. After 2 months, a rubber bumper has simply fallen off the lid (I just noticed it). 35 minutes of agonizing hell with their online tech support resulted in their insisting they can't mail me the 5 cent part -- they actually expect me to mail my computer in to them for this. The lid is plastic and generally soft and pliable, which is not helped by the single hinge in the center. So, the loss of a bumper is potentially a big deal.

See long post below if you want a glimpse into 35 minutes with HP "support."

 

Shen: Welcome to HP Total Care for Pavilion NoteBooks. My name is Shen. How may I assist you today?
Thomas xxx: Hello. I have a tx1115nr notebook. One of the lid bumpers (top) has fallen out, and I can't find it.
Thomas xxx: It was purchased from Best Buy only a few months ago.
Thomas xxx: The round rubber bumpers on each corner of the lid. I would need replacements and instructions for replacing, please.
Thomas xxx: Are you there?
Shen: Thomas, I am with you.
Thomas xxx: Is there anything you can do about this?
Shen: I understand that one of the lid bumpers of of your notebook has fallen out. Let me assist you in this regard.
Shen: May I have the Serial, Product and Model number of the notebook?
Thomas xxx: Thanks.
Shen: You are welcome.
Thomas xxx: HP Pavilion tx1115nr Entertainment Notebook PC
Thomas xxx: I don't have the serial number handy
Shen: May I know whether you have the notebook with you now?
Thomas xxx: Yes, I'm using it now.
Shen: The Product and Serial Number of the notebook can be found on a white sticker underneath the notebook as p/n: and s/n:.
Thomas xxx: Alright, just a second ... this is going to be VERY difficult while I'm using it.
Thomas xxx: Here we go ...
Thomas xxx: serial number xxxxxxxxxxxx
Thomas xxx: product ID HP Pavilion tx1000
Thomas xxx: p/n xxxxxxxxxxxxxxx
Shen: Thank you for the information.
Thomas xxx: you're welcome
Shen: Thomas, I regret to inform that the rubber bumpers of the lid are not available in the HP stores.
Thomas xxx: What should I do?
Thomas xxx: This is inexcusable that a part would just fall off after 2 months. Can't the parts or warranty center just send me the part & instructions?
Thomas xxx: Shen, are you there?
Shen: To isoalte the issue I recommend to contact the local HP authorized service centers like Radio Shack, COmpUSA and Best Buy.
Thomas xxx: Wait a second ... what can THEY do?
Thomas xxx: I'm not taking it in for repair at an outside center ... they'll just mail it to HP and I'll be without my computer for weeks over a 5 cent part, not to mention the shipping.
Thomas xxx: Besides, my warranty is through HP ... I didn't buy an extended warranty.
Thomas xxx: I would like to speak with a supervisor, please.
Thomas xxx: Hello?
Shen: xxx.
Thomas xxx: Thank you.
Shen: As the notebook is under warranty shall I set up a free mail in repair service for your notebook?
Thomas xxx: No, I just need the part. PLEASE just have the warranty center send the part.
Thomas xxx: Mailing in my computer is completely unnecessary. It's just a little rubber bumper that fits into a hole. It likely wasn't glued properly is all.
Thomas xxx: Can't you just set up a warranty parts claim?
Shen: Let me explain this.
Thomas xxx: ok ...
Thomas xxx: ?
Thomas xxx: Are you still there?
Shen: As the rubber bumper fo the lid is not available in the HP stores to send individually I recommend to send the notebook to us.
Thomas xxx: You've already said that. And I said that I'm not going to mail in my computer, risk it's safety and be without it for several weeks over a small part that any other manufacturer would send after a two minute chat.
Thomas xxx: Am I to understand that this is the only option that HP is going to offer me for this problem?
Thomas xxx: Can you please answer my question?
Thomas xxx: I'm going to have to take your silence as a "yes" to my question, if you don't answer.
Shen: It would have been fine if we had that part, however as the part is not available I recommend to send the notebook to us ar contact local HP authorized service center.
Thomas xxx: Well, thank you. This was a very well spent 35 minutes.

 

offbase, it really isn't a joke that HP's online chat person speaks like an android. <sarcasm> I seriously believe they are using some AI software in the background to answer our queries </sarcasm>. Just look at the way they respond, with ZERO human intelligence and yes, I've had the same problem with their online support based offshore. Try calling them up and see if it helps. Can't guarantee you won't get another android though, but at least you get to scream at this one. HP's personal systems group IS overrun by androids, how shameful.

 

The 6 cell sticks about 1/2in out the back, does not lift the laptop out at all. I agree, I like how my dv6000t is elevated with the larger battery

 

Only one way: as you are sitting at the laptop you can pull the right side of the screen towards you and rotate it 180 degrees

 

Where is the tx1000t? I would like to buy it with C2D santa rosa.

 

I doubt that there is going to be a Santa Rosa based tx1000. But on the business side HP has the 2710p which is basically a business equivalent to the tx1000 with the Core 2 Duo/Santa Rosa. It is not available yet but should be out pretty soon...
http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/product_pdfs/2710p.pdf

 

I have owned one of these for the last 6 months. I cannot recommend it. Firstly, it is very slow. Perhaps this is partly Vista but since it's "designed for Vista" it's hard to tell. (Mine actually has the fastest processor they sell and 2 GB of memory.) The battery life is very poor. With WiFi on it doesn't even make 1.5 hours. The tablet functionality I've found to be good but Vista pen input crashes all the time. Come to that, lots of things in Vista crash all the time.
The fan vent is badly located. If you're using it in tablet mode it's right by you right hand and this machine runs hot! It's also pretty heavy.

 

it only swivels to the right (clockwise).

 

There is a major issue with the TX1000 which is documented here:

http://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=1268501

This product is FAULTY.

 

Don't buy this product! Mine's motherboard gave up after just 14 months.

 

Can you still buy this? This is like 3 generations old.