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    Compal freezes when starting XP

    Discussion in 'Other Manufacturers' started by TC03, Apr 23, 2007.

  1. TC03

    TC03 Notebook Evangelist

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    A friend of mine recently bought a Compal HEL-80. Sometimes his laptop freezes when he tries to boot XP. This is what he asked me to post:
    Does anyone know what the problem is? He's going back to the shop with the laptop, but if the solution to his problem is simple maybe he won't have to.
     
    TC03, Apr 23, 2007
    #1
  2. TC03

    TC03 Notebook Evangelist

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    The hard drive doesn't have any bad sectors btw, tested that already.
     
    TC03, Apr 23, 2007
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  3. Pitabred

    Pitabred Linux geek con rat flail!

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    That's a very odd issue. Where is he getting his drivers from? Send him to Bizcom to get the absolute latest HEL-80 drivers. Where did he get the laptop from? What does their support say about it?
     
    Pitabred, Apr 23, 2007
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  4. TC03

    TC03 Notebook Evangelist

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    Their support says he has to bring the laptop in, and that it's probably a memory of hard drive issue. He got the drivers from the CD.
     
    TC03, Apr 23, 2007
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  5. TC03

    TC03 Notebook Evangelist

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    Memory has been replaced, everything's fixed now. So, if anyone experiences such issue in the future, replace your memory!
     
    TC03, Apr 28, 2007
    #5