Contacting

Am i still to contact NuSystems with my repair problems? It is who i dept with just a couple of weeks ago and who i sent my laptop to a month ago.

However, i cannot see the phone number for them on the website any more.

What number should i call to speak to someone about repairing my laptop? (for the second time)

 

Tel: 45 47 37 10 30
Between 8.30 and 16.30
Is that the number you have tried? Thats the number on the site.
Zepto, thankfully, got rid of Nusystems and I think they run the show now for repairs.

 

I didnt try that number because i was used to a uk number ^^

I shall try it tomorrow. Thanks, what exactly was it that NuSystems was doing wrong (they did fail to repair my laptop, but im aware that they tried lol)

 

I just sent my 6214w out today to Zepto Denmark. Actually, I called Zepto Denmark and Rene arranged for somebody to come and pick it up (on that number). It took a few days to arrange but they got it done without me having to pay, so even though they've lost NUSystems, don't worry because they will still provide a great repair service

 

NUsystems, unfortunately, did not offer satisfactory customer service and support for UK Zepto owners. I had been told that due to their miserable representation of Zepto that they had been removed as UK representatives of the brand. Zepto is now handling the support themselves.

I think this is very good news indeed.

Good luck to all of you UK Zepto owners in sorting out the various issues you've been forced to deal with. I believe it will all get better for you guys soon.

 

I think I was greeted in Danish when I phoned last week.
Hopefully they will adopt a UK phone number, as I only have access to a mobile phone most the time....could get rather expensive .

Nusystems did nothing good for Zepto, and I have much respect for them for cutting ties.