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    Cyber Power and customer service

    Discussion in 'Other Manufacturers' started by nomadhar, Nov 7, 2005.

  1. nomadhar

    nomadhar Newbie

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    I just tried getting a Gamer Explorer X64 9700 from them. I was informed via email that it would take 6 weeks just for them to put it together. This is an incredible amount of time in itself; MSI manufactures these faster than that. I told them that I would need to think about it, and they responded immediately by cancelling my order.

    I guess they make so much money now that they don't care if they miss a few sales by treating potential customers poorly.
     
    nomadhar, Nov 7, 2005
    #1
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    That's a shame. Poor service, especially in a smaller company, is not excusable.
     
    Brian, Nov 8, 2005
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  3. orijin

    orijin Notebook Evangelist NBR Reviewer

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    they have the worst service in my opinion..

    i'm an asian myself and their customer service is filled with asians who have some cocky foul atitudes.. i would steer clear of them.. ibuypower even though they look the same are actually two different companies. Ibuypower is much better than crappypower
     
    orijin, Nov 8, 2005
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  4. zorg

    zorg Notebook Consultant

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    So at ibuypower they build them well, no problems or anything? And good service?
     
    zorg, Dec 27, 2005
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