The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    DVD/CD drive not working?

    Discussion in 'Other Manufacturers' started by Mippoose, Aug 23, 2007.

  1. Mippoose

    Mippoose Notebook Deity

    Reputations:
    126
    Messages:
    885
    Likes Received:
    0
    Trophy Points:
    30
    I have installed a game and microsoft office with my cd/dvd drive with no hitches until now.

    I was at my girlfriends and decided to copy a CD onto my laptop.. Which worked.

    BUT.. After that I tried to burn the music onto another cd.. But the drive never recognized the CD.. alot of noise and beeps but no action.

    So I tried the music cd again and had no success.

    Now I'm home trying game CD's and praying this is all a dream.

    Nothing is coming up.. at all. :[

    please tell me this is just a hiccup or something.. I just got this laptop yesterday and leave for college tomorrow...

    This is so ridiculous :[
     
  2. f4ding

    f4ding Laptop Owner

    Reputations:
    261
    Messages:
    2,085
    Likes Received:
    0
    Trophy Points:
    55
    What OS? If XP, what does Event Viewer says? If vista, I've no idea where else to look for possible problem. Could be hardware problem too.
     
  3. Peter5897

    Peter5897 Notebook Guru

    Reputations:
    21
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    15
    Is it a removable drive? Maybe a connection is loose. I'd try removing it and then shoving it back in to place. I can't think of much else that could happen to a one day old drive.
     
  4. Mippoose

    Mippoose Notebook Deity

    Reputations:
    126
    Messages:
    885
    Likes Received:
    0
    Trophy Points:
    30
    im in XP.. how do i view the event thing?

    And how would I know if its removable
     
  5. Peter5897

    Peter5897 Notebook Guru

    Reputations:
    21
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    15
    Looks like it's not as removable as I thought. Take a look at this disassembly guide, removing the CD/DVD drive is in section 1-4. It's still worth a try to unhook it and put it back in but I'd guess it's something else.

    BTW, event viewer is located in the control pannel->Administrative Blah Blah->Event Viewer. Honestly, I'm not sure what you'd be looking for in there though.
     
  6. Mippoose

    Mippoose Notebook Deity

    Reputations:
    126
    Messages:
    885
    Likes Received:
    0
    Trophy Points:
    30
    I looked in the event thing and saw nothing...

    Im leaving for college in an hour..............

    So I guess ill call powernotebooks after i get settled.

    This is really depressing.. Any chance it could be drivers.. :p?
     
  7. Mippoose

    Mippoose Notebook Deity

    Reputations:
    126
    Messages:
    885
    Likes Received:
    0
    Trophy Points:
    30
    Newsflash..

    It seems to recognize a dvd game I put in.. But will not recognize ANY cd that I put in.. This is weird.. :|
     
  8. f4ding

    f4ding Laptop Owner

    Reputations:
    261
    Messages:
    2,085
    Likes Received:
    0
    Trophy Points:
    55
    I have a guy who came to me with his 4-year old compaq that would read dvds but not cds. I still don't know what the problem is, and he just bought a new optical drive. Yeah try powernotebooks.

    Usually in the event viewer, I would look under system for 'warnings' like if the system can read the cd but can't initialize it, or something like that. For example lately my internet connection have been crappy, and I would get message like 'warning (yellow exclamation mark) Broadcom blah blah blah, the network connection is down, please make sure the cable is properly connected.'
     
  9. Mippoose

    Mippoose Notebook Deity

    Reputations:
    126
    Messages:
    885
    Likes Received:
    0
    Trophy Points:
    30
    I guess I'll call after I get to college and settled in...

    I leave soon.
     
  10. JoeNewberry

    JoeNewberry Notebook Evangelist

    Reputations:
    546
    Messages:
    329
    Likes Received:
    0
    Trophy Points:
    30
    From personal experience, I would suspect hardware failure. I had a DVD/CD combo drive that stopped reading CDs after a burn failed in mid-process. It still reads DVDs fine, but CDs just spin-up continously. From what I've been able to gather, the problem is with the laser lens and is not really a do-it-yourself repair. An easy way to test to make sure it is not a driver issue is to go into your BIOS and set the optical drive as the first boot device, then insert a bootable CD, like your OS disc for instance, and if that boots up it's probably a software issue. If that fails, too, then it's probably something actually wrong with the drive. In that case, you should be able to get it replaced through your warranty.