Eluktronics MAX series Laptops

Hi Jdoe84, I will give my full feedback tomorrow, but to answer you, I have exactly the same issue, the backlight bleed is not terrible but present at the same spot as you, the left fan create an oscillating noise at some speed, the trackpad produce noise clic when I tape it, so I don't think this will be solve after a return.
Sry for my poor English.

 

Loose trackpads should have been addressed on all of their new (2020) MAX 15/17 and G3.

Those with the issue can confirm this is indeed the newer model?

 

Hi Bob,

I have the new model with the intel10875H processor here.

Best,
Daniel

 

I bought mine from PCspecialist, 10875H and 2070 Super, so i don't know if this should be fixed,
However I have the pretty much the same feedback as you, I have nothing more to say except some bugs here and there but not really disturbing,
When can we get the latest NVIDIA drivers, with all the features?
It's possible to customize Control Center Profiles ?

 

MAX-17 update! After a few different EC and BIOS flashes we have something really good. PL limits are set, we were able to get a higher UV in the BIOS. Previously .-050 was the limit. It’ll be factory set to .-070 now and allow a maximum of .-080. Keyboard lighting is straight, fan speed bug in the software has been fixed and more.

The only thing left is the iGPU setting with the MUX still draws power from the dGPU spite it being disabled to the user. The Q-Key function still doesn’t work as advertised. Everything else should be done!

 

I have the same loud rattle/wobble in my fan since day one. Drives me crazy. It does it at a specific speed it seems.

The bleeding/glow is the worst I've ever seen compared to other laptops I've owned and seen. But everything else about the screen is great

The left side of my track pad is loose too. Very annoying

Keyboard is pretty awful and not having white is annoying. Agree that it feels cheap. Hopefully we can swap out at some point for the mechanical keyboard

Raid 0 speeds are the same as non raid. I have 2x1tb that get 3400/3000MB/s individually. If you put them in raid 0 on the new max-17 covert you 3400/3000. In other laptops and desktops you would see around 5000-6000MB/s in raid 0 with these same drives. I have tested 4 different 1tb nvme drives and get the same result. Not sure if it's a bios issue or some hardware limitation.

Also noticed if you set the nvme drive to 4096-byte it will only show up in the bios if you have it set to AHCI. When Intel RST is set the drives don't appear. I have to convert the drives to 512-byte for them to show up in Intel RST.

Raid speed is pretty disappointing to say the least.

Speakers are not loud at all. Not sure if anyone has mods out for this yet.

Camera position makes windows hello pretty much unusable.

That's all I have so far.

Support just responded about the raid so I'll provide model numbers and screenshots to them and on here to compare. Maybe it's just me! Or I can help someone else know they're not alone.

Looking forward to some bios updates

 

Ah glad you noticed the igpu drain. I noticed that as well and was going to submit that. Guess no need

 

I created a special video for the bios team to look at last week

 

Confirm issue with the newer model when tapping on trackpad. I have the max-17 covert.

 

Impatiently waiting for my 2070 super max 15 to come in

 

That’s a decent bump. I’m guessing these chips don’t undervolt as well as previous generations? But I always approve of these laptops coming pre-undervolted. For an enthusiast like me that might take some of the fun out of it. But, for the broader audience it’s just better.

 

These have very little tolerance.

-It locks instantly at .-125
-It’ll benchmark occasionally at -.100 but show whea errors and eventually BSOD
-.080 mine is smooth sailing but there’s another out in the wild that doesn’t like that UV.
-.070 seems stable across all units tested.

Also, these are setup to have their accessible CMOS plug pulled to reset everything easily. This is nice for the memory tweaker

 

Memory Tweaking will be unlock in BIOS ?
Just for information, mine take -140v without block, and -120/130 in benchmark / stress test
-90/100 in game
But lock above -80 in battery

 

Do you have one of these? What specifically do you have, where did it come from and what are the exact specs? I ask because the Memory Tweaking isn't a hidden feature in this laptop and I want to be clear on what we're talking about.

 

I have PCspecialist Vyper 17"
Tongfang GM7MPHP
Same chassis as Max 17 (can't buy Eluktronics in France, so)

I'm aware they're some differences between reseller

I7 10875H
2070 Super Max P 115w
144hz 72% NTSC Display
92wh Battery
16go 2933mhz cl15 with XTU (3200mhz cl 16)

In BIOS I don't have access to Memory Tweaking, Only XTU feature enabler and undervolting max -50

 

So what you’re saying is if I mess around in the Bios I won’t brick my machine? I’m all about that. It’s gonna be nice to have everything set in the bios and not need any extra software to control everything.

 

Hi NomenAK!

I'll probably buy this exact same laptop from PCS Germany, but still doubting between the 2070 Max-P and Super for 180€ more...does the cooling solution allow the Super to use its higher power before throttling?

And what type of display is it? TN? cause i dont see the name IPS anywhere on the website..do you know the color accuracy and sRGB/adobeRGB?

@B0B should we be able to use ur nice Bios on our Vyper here in Europe?

Many thanks!

 

Hi, yes I think the 2070 Super Max P worth it, the 2080 not,
It use 115w to 120w power, with 1800/1900mhz,
If you set the CPU to 35 or 45w you can get max performance on the GPU, in 80/85° With Mid/High Fan,
2070 Super have more Cuda Core than 2070 so, if they run with less mhz, 2070 Super get the advantage, not so much but still

For the Screen it's
IPS under 5ms, no ghosting,
144hz, 72% NTSC (100% RGB)
Great contrast
Great luminosity (400 to 500 nit I think, can't test)
Be careful, mine have some (visible) Backlight Bleed in left corner

 

Have you contacted Eluktronics on these issues?

Can you make a photo of screen bleeding to understand how bad it is?

By the way, what about hinges? Do you have noticeable screen wobbling? I have found such information on 15-inch TongFang model:

It seems that all covert MAX-17 have same defects.
I was considering to buy MAX-17, but now don't know what to do.

 

Mine is from PCspecialist but they're barely the same, I haven't contact the support yet
Yes I think it's a common issue, in bottoms corners,
I will edit the post with a picture later, it's not HUGE but it's there

Max 15 seems to not have the issue

 

Thank you! Please let me know when you will update your post.

What about the left fan problem? Do you think it is defect or poor design?

 

Poor design, probably only for first batches, but dudes, this laptop is so powerful, screen quality, battery, etc, I think no mainstream laptop can compete, only a Max 15 can if it doesn't have the same issue, or a Mech 15

 

That is sad... How loud is it? What are conditions for this issue to occur?

I like the performance/price ratio, however I want to keep a new laptop for the long time and don't want problems "out of box" for the new device.
By the way, do you think 2070 Super is much better than usual 2070? They have 200$ difference on Eluktronics website.

 

The noise is audible, but don't sound all the time, can't say when exactly.
I think ≈10% improvement

The issue with trackpad is more annoying

 

I see, that's sad. Do you think it will get worse with a time?

I hope someone will make a video to better understand the problem. It is difficult to imagine how bad it is.

 

The 2070 Super is just shy of the 2080 NON super. So yes it’s a worthwhile bump. It’s a bit expensive on the laptop side of things. But if you’re trying to chose between the two the 2070 super is hard to beat value wise.

 

Yes I think too,
wait the Review of BOB from BOAT, and more people to talk about issues

 

Thanks, I am also more interested in the 2070 Super. However, there are not so much options with the 2070 Super Max-P.

Do you think it is worth to ask Eluktronics about issues mentioned here by first buyers? It will be great to have bigger statistics to understand if it is a poor design or defects which can be fixed using a warranty.

 

Yes ask them

 

I literally just got my email from Eluktronics that they will be shipping my order today. I have the 2080 Super Max-q version coming. So I’ll be able to compare my results to @B0B and let you guys know which would be the best. But based on desktop results it will likely be 5-10% depending on the game. I was close to pulling the trigger on the last model with the 2070 NON super based on reviews I saw. So I’ll definitely be active once I get it to see if mine has any issues and give every some feedback and benchmark numbers.

You can always email them. They’ve been very fast responding to me and very nice too. So I’m sure they’ll be forth coming with you. Look up ALL of @B0B videos on the Max-17. They did several fixes in a short amount of time. So I’m confident they will continue to do so.

 

It will be nice to hear if you will have hardware issues mentioned here by other users.

I wrote them yesterday asking a lot of questions. After their reply I plan to ask them about fan problem, touchpad and other potential issues. As I know they did software fixes. For hardware one we need to rely on Tongfang, right?

 

The 2080 Super MQ should be nice from an EluktroBoost standpoint. You can run it at 90w for maximum cooling or 115w for maximum performance. This chassis can handle a 115w GPU like boss!

I’ll likely have an unlisted video within the description of the review video talking about this in regards to the 2070 Super MP.

 

Hello @B0B! Thank you for your hard work on making Eluktronics laptops better! If you will have such opportunity, could you please ask the Eluktronics about hardware issues mentioned here by all users (at least about fan and touchpad)?

 

Correct. Hardware issues would be up to Tong Fang to fix if it was a design flaw. But say for example you just have a bad fan with a bad bearing and makes a lot of noise? Get it fixed under warranty. If you buy from Eluktronics and your machine has a defect they would fix it.

I was thinking just that actually. There have been plenty of games I’ve been playing lately that would not need the 115w profile. So the 90w profile would be nice for when I don’t need it. Options are always nice to have. And I’m happy as punch to hear the chassis can handle the 115w profile. I take it you’re still running the stock thermal compound?

I’ll have to pay attention for that then. The 2070 Super runs at 115w all the time right?

 

I asked them about the left corner bleed/glow but they said its not a defect. I haven;t asked about the touchpad or fan issue yet that I also have. I am trying to let them fix my raid issue first so I don't spam them.

 

Yeah manufacturers do not consider IPS glow and light bleed a defect. Sometimes it’s just the bezel squeezing too tight around the screen that causes it. Before this thin bezel laptops you could sometimes loosen them up and reduce it.

 

I am not sure that they will consider loud fan as a defect. Honestly, I don't know how big is the fan problem since I am only considering to buy the MAX-17 laptop. We should kindly ask Jdoe84, bpvarsity and NomenAK to share their experience.

 

If it’s just a loud fan then probably not. Generally that would be by design. A lot of other manufacturers are trying to make their laptops “Quiet”. I’ll let you know once mine comes in so long as someone else can’t give you some insight before then.

 

Loud isn't the issue. It's a rattle that it has when at a specific speed which isn't that often. It shouldn't stop you from buying though. It doesnt happen often and when it does it stops in 30 seconds or so when it gets to the speed it wants.

The laptop is quite especially in office mode. Of course it's louder when gaming but it's a lot of heat it's getting out.

 

I think the fans as such are good but there seem to be quality control issues, at least that's what I hope based on the other user having a similar issue but on the other side of the notebook (to clarify, for me it is the right fan if I am looking at the screen, left fan if I open the bottom and look at the interior ).

Unfortunately RMA / support is a bit weird at the outlet I bought from, I guess I will just send it back and rely on EU consumer protection rights as the only response to my requests was to repeatedly ask me to upload pictures of my noise issues with the fan and the touch pad to the fileshare platform of my choice. Maybe I just do not have that kind of British humor.

Other than that I think it is a really good buy with a little bit of luck on the hardware draw. With a few Bios fixes this may be the best notebook in the market if you like 17", low noise in ("tuned") office mode even under gaming or heavy work load.

 

Try to ask them if video will fit better for their request.

 

I genuinely curious to see how quiet office mode is. I keep hearing good things about it and that would be a very appreciated mode for when I want the machine to be quiet. I’ve had several machines that even on a “Quiet” mode would still ramp up when under load. So I’m hoping this is different. Quiet means quiet gosh darnit!

 

Quiet mode is not that quiet unless you tweak the fan curve and limit power draw via undervolting and potentially a frame limiter. Then however the notebook is impressively quiet under load that would still make many competitors struggle with thermals and noise.

 

We have Office mode running its CPU at 35w/35w same when on battery. ECO will run it at 25w/25w. GPU will run at the factory spec Wattage.

Fan acoustics at gaming load is 42-45dB.

That’s quiet for cooing off 150w of hardware in .78”.

 

Do you think there will be an option soon to let quiet and eco mode lower the GPU wattage?

 

To game on? I guess one could be implemented but why? Eluktronics goal is to offer the best performance.

For your specific request, I think the 2060 and 2080 MQ versions would be best. They’ll have a 90w and 115w profiles to choose from.

 

No for office/quiet mode. Not using that mode to game with. Maybe others are but not me. If not gaming in office mode do we really need the GPU at a stock level?

 

Then you run Hybrid Mode and your dGPU just chills out while the iGPU is at work.

 

Has there been a solution to the dGPU draw when it's disabled and set to igpu?

 

Not yet! Please send those complaints to Eluktronics ASAP. This will help get a fix that much faster. Apparently there hasn’t been concerns on this from customers yet.