European Zepto owners with outstanding warranty

I am starting this thread on behalf of forum member Zepto USA who wants to assess how many EU Zepto users still have warranty and may need warranty service. There is a reasonable stock of spare parts. It may be possible to arrange service in Europe for a fixed fee, but the first step is to ascertain the potential number of customers for the service.

John

 

Only for the Nox, Mythos, Nexus, Orion, G14x, G15x, M15, X15

 

Thanks for the clarification. That will leave the 6x24W series owners who opted for 3 year year warranties stranded. Perhaps someone can set up a business in dismantling broken members of this family and selling off the working parts? For example, recycling the keyboards from models with dead GPUs.

John

 

We're sorry for all the 6 series owners. But we simply don't have parts for that. Zepto DK had some, but guess we'll never get those. We can do some board level repairs, but not the GPU's. However, we do have batteries, chargers, keyboards, hinges.

For the 3 series we only have batteries left.

 

Hi!
Well I would be interested, since I bought my laptop about 3 months ago. And im really curious what happens to my warranty now- I also posted a problem im currently dealing and if I find out, what the problem is, I would surely be in a need of some service.

I must confess, im positively surprised of Zepto USA activities here- US cityzens seem to have very effective customer support.

Thx

 

I have warranty left but the laptop is still working properly. Might want to buy a keyboard though depending on cost.. Just to have a spare, there arent any others around that fit for the Nox A15 im guessing?

Id also like to find out what the make and specs on the fan is in this model in case it breaks down later. Ive had it in for repairs, changed fan earlier then very shortly after purchase. Im not trusting it to last for years and years... Im not a wiz at it myself but in case it breaks i could get a fan and put it in myself... actually id like specs on everything i could possibly get specs on...

Im in Sweden.

 

The biggest issue about the this is that the machines are specially made by Zepto. Therefor you can't find any parts from other makes/models

 

Yeah the Nox, Nexus, Mythos, Orion, Anthea, G14 and G15 are designed by Zepto, for Zepto, so no other places to get the parts for those.

 

Well, this is a great idea, thanks ZeptoUSA. I am a German customer with a Mythos A15, and I still have approx. one year of warranty left. My laptop is ok at the moment, but just in case something screws up, I'd love to use this option.

 

Do you have spare batteries for a 6214w by any chance?

 

we have a few batteries left. PM me for address to determine shipping costs

 

I need spare battery and hinges for 6324 if you have any. My screen just recently started to fail slightly (cannot support screen when tilted 70-60 degrees towards the keyboard, ninety being straight up. is this fixable with new hinges?)
and my 6 cell battery holds for ten minutes after two years. Normal i would guess, but my 12 cell battery never worked..

 

im in desperate need of a new fan for a NOX A14. the current fan is broken and makes the laptop overheat :'(

 

@ZeptoUSA

My laptop fan for my Mythos broke down. Do you have any spares?

Thanks in advance.

 

btw i cant seem to PM on this board, is there any other way to contact you?

 

New members are blocked from PMs until they have accrued a few posts. This is an anti-spam measure.

Contact details for Zepto USA can be found here.

John

 

Hello,
I am a French user of Zepto but recently my "m" key didn't work therefore i would like to know if anyone sell keyboard US or UK or FR for the 6224W model.
Best Regards.

 

Seen your mail coming in on my mobile, but somehow I can't reply. I'll shoot you a message when back in the office.

 

Hi there

i have a Mythos/G15 with 1 year warranty left. No trouble atm, bould would be cool where to get it fixed if anything happens.

mcdinner

 

I have a Nox A15 with 1 year warranty left, and I'd appreaciate two spare hinges if you still have some. One of mine broke in two recently. I'm not sure I'd be able to replace 'em myself, but since the Dutch retailer has been closed down, it's better than nothing I guess. :/

 

I have a Nexus A15 and have broke my hinges two times, first one i got on warranty by Zepto DK (I'm a norwegian buyer) And the 2nd time, was after the bankruptcy and i've order a hinge from zepto USA for 99USD.

But, if it's possible to get this part on warranty i'll like a exstra

 

Hi, I have a broken hinge at the left side of my Zepto Znote 6224W. My laptop isn't old yet and I would like to fix this, is it possible to get new hinges?

 

@ Zepto USA

How much for a 6214W battery? Sent to Portugal

 

We sorted out our list of spareparts we can use for the EU.
We don't have much left, so be quick.

For the A14/G14

6x Mainboard
15x Hinges
15x Hingecovers
10x Fan assemblies
4x LCD Panels

For the A15/G15 series

8x Mainboard
12x Hinges
12x Hingecovers
10x Fan assemblies.
6x LCD Panels


For all Nox models
5x 9 Cell battery
20x US Keyboards
1x Danish Keyboard
5x Geforce GT 130M

6x24W
1x Hinges
15x US Black Keyboard
15x US White Keyboard
5x DK White Keyboard
5x DK Black Keyboard
2x LCD Panels
1x Mainboard

6625WD
1x Mainboard
25x US Keyboard
5x DK Keyboard
2x LCD Panels

Part request that is not on our list, please shoot us a mail.

 

Can I order the hinges for the 6x24W please? And an e-mail to arrange the business? Many Thanks!

Edit: Not possible to use hinges from another type? Are they so different? Just in case ..

 

No reaction??

 

Can I get a price for a USKeyboard assuming there's no UK ones left?

Thanks.

 

Sorry folks...but we get a lot of requests and need to sort it out.
I'm trying to sort everything before the weekend, so I'll be answering everyone by that time.

 

I thought you didnt have a danish keyboard? Oh god, how much, how much : - D?

 

@ Zepto USA

can you answer my private message pls.

 

I don't see a PM...please make sure it is to Zepto USA and not ZeptoUSA...

 

@ Zepto USA

Can i get a price for:

1x 6324w US or DK white keyboard
1x 6324w LCD Panel
1x 6625wd Mainboard

Sent to France.

 

Any news about the hinges?

 

ZeptoUSA/Zepto USA/Dave/Dennis/Whoever is left...

I've emailed and PM'd and I still haven't heard back for a quote on the parts I inquired about. Any word on when you might be able to get back to me with that information? I know I'm not a European customer, so this thread doesn't completely apply to me, but I would think you would want to take care of your actual US customers as well.

 

Sorry, but we are very busy setting up a new store. Let me look for your message and PM you. thanks

 

I've also sent you guys a e-mail for some weeks ago. Hoping for answer soon. Glad to hear from you.

 

I've made this my homepage so not going anywhere xD

 

@ Zepto USA
I'm new to this forum and it seems that I can't PM you.
I'm searching for a german keyboard for my 6615WD.

 

You need at least 5 posts I believe before you can PM.

 

This means that i have zo spam a thread to be able to PM ...

 

No, just be active in other threads =)

 

No german keyboard left. Only US.

 

I'm hoping for a answer from you soon Zepto USA.

Sent both email and PM at this forum

 

I'm already waiting a few weeks so :s

 

Hello, my znote 6324w cannot start. I see just black screen. my warranty has some 20 days left. What should i do? can zepto usa help me?

 

Zepto is gone mate, your warranty is worthless. BTW its probably broken gpu

 

Zepto USA, are you out of parts since you don't answeres mails or pm on this forum?

 

He/she might just have grown tired of helping when there is no other gain for him/her in it than the fuzzy feeling you get from helping other voluntarily.

All we can do is be grateful for the help we get since we are in no position to demand anything. That being said it would be great to get some feedback whatever the feedback might be.

 

i have a zepto nox, its working like it should. but i might be interested in a 9 or bigger cells battery.

 

We have some parts for the Nox series coming in very soon. Also we'll start to distribute another brand. Check www.dennedusa.com for items we sell now, and of course for the Zepto parts that will be added this week.

For the US Zepto owners, we can offer you an upgrade to a i3/i5/i7 unit for a discounted price.

P.S Website is still being tested, please let us know any issues you come up with.

cheers