HEL-80 Touchpad Sensitivity

I bought my HEL80 a week ago and so far I'm loving it and hating it at the same time. (Mostly love though). The biggest complaint I have is with the touchpad, when I want to move the mouse very slightly, example I want to put my cursor between a word that I mispelled and I try to move the mouse between it, the mouse moves over about 2-3mm at a time instead of across every pixel on the LCD. It is very annoying, but with an external mouse everything is fine. I have tried it with the windows drivers, the driver from the CD and the one from Compal site. I've tried it under Ubuntu and it happens every single time. I know its not a software issue and definately a touchpad problem. Is anyone else having this problem? Really would need a quick fix rather than taking it back to milestone.

 

I'm using the driver that came on the drivers CD, and haven't adjusted any of the settings. I do not experience the jumpiness that you do.

Have you tried playing with the touchpad settings at all? Otherwise, I'd suggest you give Milestone Tech support a call and see if they have any ideas. You might not have to take it in after all.

 

go into your synaptic settings. you can fine tune it there amonst a myriad of options.

 

maybe the drivers are wrong... just to cover all your bases, are you sure you completely got rid of the elantech drivers? (it seems like i had to uninstall them from the control panel add/remove programs, and also delete the touchpad from the windows hardware listy thing)

 

funny thing is one of the demo models I looked at did the exact same thing, except another one that was there didn't do it at all. I'm assuming its a driver/setup thing.

 

This is normally caused by the acceleration option when used with touchpads... either turn it off, and max out the mouse speed, or, you can learn to "roll" your finger rather then move it for those tiny movements.

 

Definately a driver issue. The one at Milestone didn't have the problem, I also noticed it was using a synaptic driver while the CD came with a elantech driver. They put the hard drive from the demo to mine and it worked fine so for sure it wasn't the hardware and it was driver. I unistalled the synaptic driver from the demo and put the elantech and it went bad. I downloaded the synaptic driver from their site and it works good. I'm not sure who makes the touchpad but the synaptic drivers work perfectly fine with no issues.

 

I'm glad to hear you got that sorted out.