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    HEL80 LAN problem

    Discussion in 'Other Manufacturers' started by hsew, Dec 10, 2008.

  1. hsew

    hsew Notebook Enthusiast

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    okay, so I was in the process of updating the driver for the NIC (Realtek RTL8168/8111 PCI-E gigabit) and after I installed the driver for it windows keeps saying it cant find the device driver. I cant do a system restore because I cannot find a point before I installed the driver. I've tried both the Realtek and Compal websites.

    Has anyone else experienced the same problem or does someone have a way to fix it?
     
    hsew, Dec 10, 2008
    #1
  2. Ayle

    Ayle Trailblazer

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    Did you try reinstalling the drivers that came with the machine?
     
    Ayle, Dec 11, 2008
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  3. hsew

    hsew Notebook Enthusiast

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    no, I don't have them. Funny thing is, I download them from compal's website, and Vista either tells me that my driver is too old or it'll say that it found the drivers, but has trouble locating them.
     
    hsew, Dec 12, 2008
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  4. Ayle

    Ayle Trailblazer

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    And rollback didn't work either?
     
    Ayle, Dec 13, 2008
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  5. hsew

    hsew Notebook Enthusiast

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    I am unable to rollback
     
    hsew, Dec 13, 2008
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  6. Ayle

    Ayle Trailblazer

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    ...Ouch is it Vista or XP?
     
    Ayle, Dec 13, 2008
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  7. hsew

    hsew Notebook Enthusiast

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    it's vista
     
    hsew, Dec 14, 2008
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  8. Jernkar

    Jernkar Notebook Consultant

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    There are Vista drivers here: http://service1.marasst.com/ But I don't know if they are the same as Compal's. The ver. they list for LAN is 6.189.1213.2006(WHQL)
     
    Jernkar, Dec 14, 2008
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  9. hsew

    hsew Notebook Enthusiast

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    when I install the drivers I get this message in the device properties window:

    This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

    Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
     
    hsew, Dec 15, 2008
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  10. hsew

    hsew Notebook Enthusiast

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    I think I have the solution, I'll need someone to upload a copy of their installation directory C:\Program Files\Realtek\Vista_8169. It has to be from a Compal HEL80 machine though.

    I'm at the point where I'll try ANYTHING to get it to work again.
     
    hsew, Dec 15, 2008
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  11. ronallan

    ronallan Newbie

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    go to intels download center and select notebook products -> compal el80 -> os: vista 32 and download the driver(s) from there
     
    ronallan, Dec 15, 2008
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  12. hsew

    hsew Notebook Enthusiast

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    I've probably tried that 20 times by now

    another thing, I cannot system restore to an earlier date before the thing stop working either.

    It seems that default driver installations won't work.
    I have removed the original folder in which the drivers were in (look at a previous post to find the directory).
     
    hsew, Dec 15, 2008
    #12