Hi, I've had my Hel80 for over a year now. I used it a lot for gaming and other stuff like school work and such. The games I really only played on it was World of Warcraft, Counter-Strike Source, and Warcraft 3. For all these games I ran them on very low settings. Even with low settings my laptop would shutdown (due to heat) without it elevated with a fan blowing on it, or on my cooling pad with a fan on it.
With that, it's been fine for a while, however, just recently i ran into a "SMART Failure Predicted on Hard Disk" error. I tried everything and could now get it to even get into windows. So I RMAed the hard drive and received a new one. The hard drive installed fine and I installed all my software and such. The laptop ran perfect for one day and then when I turned it on the next it gave me the same SMART error.
I can run Ubuntu (linux) on it from a Live CD just fine. With the new hard drive, I can install Windows to a certain point before it just fails. I can't imagine the problem being a brand new hard drive. My thoughts are it had something to do with the motherboard or cpu. Perhaps a bios flash can make a difference? I really don't have experience in that area though.
I don't really need it to play games on anymore since I just bought a desktop, but I need it for college and I really don't have a lot of money to buy another computer. If anyone has any advice on what to do I'd appreciate it. Thank you for reading.
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Why are you so sure that the heat is reason your comp would shut down. How much were the temps? I'm asking because, HEL80 is a pretty cold notebook and playing Warcraft 3 on low settings shouldn't make it shut down. I believe I played it on high settings with no problem.
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Well the notebook was getting pretty hot and when I put the fan on it and with elevation it stopped shutting down, so that's why I came to the conclusion it was heat.
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Hace you tried cleaning out the fans?
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Yeah I always try to keep the fans as clean as possible. The real issue though is not the overheating but the SMART error I'm getting. I basically can't install windows on it or really do anything.
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Have you run a chkdsk on it? It may help with the SMART error.
It's also possible you got a bad HD the second time, try RMA it again.
Third time's a charm perhaps? -
Yeah I ran all those checkdisk and hard drive utilities and they all say bad sectors and such but can't fix them and end up just freezing up.
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Sounds like another bad HD. I suppose it could possibly be a bad HD controller, but would suspect the second HD first. I'd send it back and go for a third..
Good luck! -
Thanks for all the info and advice. I sent the RMA request in and they will send me another HDD soon. I'm hoping those 2 other hard drives were the problem, but I'm not holding my breath. I have a feeling it is the HD controller, and in that case I need a new motherboard.
Where can I find a new mobo for the hel80?
Hel80 Trouble
Discussion in 'Other Manufacturers' started by Levith, Jun 22, 2008.