Is this right? (concerning info. about delivery)

I ordered my Znote 6214W on Dec. 20, and on the order form it said delivery date was the same day (which cant be right). Since then I havnt heard anything from Zepto, so yesterday I wrote them a mail asking about an approx. delivery date. Today I got a reply saying that they will answer my question on Jan. 8.
So my question is: how can it take 4 days to answer a simple request about an approx. delivery date?

My customer number is 35266664 and my confirmation number is 56412, Im hoping someone from Zepto reads this and has an explanation.

Regards Claus H. (Denmark)

 

Hej Claus

Zepto´s support is very busy at the time, I have also waited a mail since dec. 20. But i have got the answer at my questions here at notebook forum

 

Hi BamM,

Yeah I figured they were busy, since I didnt hear from them And I really hope some Zepto guy reads this thread and takes pity on me, so Ill get a quick answer. Its my first laptop and I really cant wait to get it, so Im getting a little impatient

 

I think your best chances for a quick reply (if 1/8 is not fast enough) is to call them. Your phone call can't be put into a pile like an email can be.

 

I took ur advise chrisyano and gave them a call, they seem very nice and told me it would be shipped monday, so I should get it tuesday. I cant wait

 

I understand you, you will be so happy for it..

Which konfigurations have you chosen?

 

Look in my new zig for the specs

 

Congratulations on your purchase. I'm sure you'll love your new Zepto!