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    Melted Input Power Jack

    Discussion in 'Other Manufacturers' started by abandonfrig22, Dec 2, 2005.

  1. abandonfrig22

    abandonfrig22 Newbie

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    Took 6mths To Get The Computer Back From Avertec The First Time And When I Got It Back The Power Jack Was Loose ..called Them And They Told me To Take It To Staples Where I Bought It And They Should Be Able To Clean It And Tighin The Spring...well Staples Said I Had To Send It Bk To Avertec. =0 <- Me, ... So I Called Them Back And Was Suppose To Get A Boxto send it to them, 4wks Have Passed And Noting.... So Yesterday I Was On Like Normal And Smoke!!! The **** Plastic Tip On The Jack Melted Inside... Took It To A local Shop... Nothin They Can Do But Charge Me 150 Buck... I Knw Theres A Cheeper Way... I Got Back To Staples To See If They Have An Avertec Battery That I Could Use Or Charge Mine So I Can Download My Info To Disc.... Nope ... I Knw Theres A Way To Get The Info Off .... But How, I Have No Power!!!! If Anything Im Goin To Ebay Buy Another And Have A Backup Computer Adn I Can Charge My Battery For My Other One... Help Me Please!
     
    abandonfrig22, Dec 2, 2005
    #1
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    Take the HDD out and send the machine back for repair.
     
    Brian, Dec 3, 2005
    #2
  3. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    That's ridiculous! Took you six months to get it back? I've never heard of wait times such as that. Shouldn't be longer than 2 weeks in my opinion.

    Well, as posted, looks like your only course of action is to ship it back to them for repair, and hope you get it sooner than six months. :mad:
     
    Charles P. Jefferies, Dec 3, 2005
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  4. Chutsman

    Chutsman Notebook Evangelist

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    Probably THE MOST common problem with the Averatecs - the 3200 series. Which model is yours? If the system is out of warranty or if you do not want the hassle with having to send it to Averatec CS *again* (and not knowing when you will get it back) and you want some help in doing the repair, go over to the UN-Official Averatec forum where this problem has been reported over and over again. Some people have been able to do the repair on their own with help from that forum.

    www.averatecforums.com

    Good Luck with it.
     
    Chutsman, Dec 3, 2005
    #4
  5. Susan

    Susan Notebook Guru

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    abandonfrig22

    Please check your PM

    Susan
     
    Susan, Dec 3, 2005
    #5
  6. xbandaidx

    xbandaidx Notebook Deity

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    Yeah it is ridiculous, I like to try testing notebook manufacturers support by using it before I buy anything, to see how good their service is, quite frankly Averatec scared me. Took a week for a response.
     
    xbandaidx, Dec 10, 2005
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  7. Susan

    Susan Notebook Guru

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    If you like competent repair service, Averatec is not for you.

    susan
     
    Susan, Dec 11, 2005
    #7