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    Mythlogic Help Needed

    Discussion in 'Other Manufacturers' started by SargeOsis, Jun 2, 2017.

  1. SargeOsis

    SargeOsis Notebook Geek

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    I've got a Phobos 1715 that I believe needs a BIOS update. Apparently you can only get them from Mythlogic. I've had a ticket in for over a month about this with them and it's only received a single response asking for a BIOS version 10 days ago. I've tried calling, facebook messenger, and their live chat and haven't been successful. I need help/suggestions on how to get in touch with them on a reasonably regular basis. I don't think it should take 6 weeks, to date, to send me a file.
     
    SargeOsis, Jun 2, 2017
    #1
    hmscott likes this.
  2. hmscott

    hmscott Notebook Nobel Laureate

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    @mythlogic what's up with that? :)
     
    hmscott, Jun 2, 2017
    #2
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  3. SeagateBoy

    SeagateBoy Notebook Consultant

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    Contact mythlogic rep here on the forum, from my experience the rep here is very helpful
     
    SeagateBoy, Jun 2, 2017
    #3
  4. SargeOsis

    SargeOsis Notebook Geek

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    Ok, did that and we'll see what happens now.
     
    SargeOsis, Jun 2, 2017
    #4
  5. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Mobius 1, Jun 3, 2017
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  6. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    It's weekend and Mythlogic haven't been here...
    upload_2017-6-4_4-49-1.png
     
    Papusan, Jun 3, 2017
    #6
    bloodhawk likes this.
  7. bloodhawk

    bloodhawk Derailer of threads.

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    Another one falls.
    This is their MO 99.9% times these days. I dodged a bullet avoiding them last year.
     
    bloodhawk, Jun 3, 2017
    #7
  8. SargeOsis

    SargeOsis Notebook Geek

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    Their rep responded to another thread on these forums in the last hour and he should have reviewed my pm by now.
     
    SargeOsis, Jun 4, 2017
    #8
  9. SargeOsis

    SargeOsis Notebook Geek

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    Been trying to get in touch with Mythlogic, which isn't going particularly well. I'm also assuming this is the correct place to ask for help. If it isn't, mods please move the thread or point me in the correct direction. I have a laptop that seems to think it's overheating randomly. By that I mean at a randomly determined point in the future once the laptop is powered on it begins to beep and the cap lock, scroll lock, and function lights flash in time to the beeping. When I do get the laptop to run it doesn't seem to get above 59C and all hardware appears to be secure. I've run stress tests on both RAM and CPU with nothing coming back. The windows event viewer shows an event with no details. The one phonecall I had with myth they mentioned it could need a BIOS update. I haven't received it yet but was able to put a stock BIOS on the computer which alleviated nothing. I need suggestions for next steps because currently the laptop is a pretty brick.
     
    SargeOsis, Jun 5, 2017
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  10. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Please check if you got a stuck fan.
    Look on the bottom or better yet remove the bottom cover, turn on the laptop and press FN+1 and check if all fans are spinning.
    You can also try to do a NVRAM reset by doing the following with your laptop turned OFF:

    Press FN+D, keep them pressed and press the Power button.
     
    John@OBSIDIAN-PC, Jun 5, 2017
    #10
  11. SargeOsis

    SargeOsis Notebook Geek

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    I'll try both of those tomorrow night when I get home and report back.
     
    SargeOsis, Jun 5, 2017
    #11
  12. SargeOsis

    SargeOsis Notebook Geek

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    Both fans are running just fine. The NVRAM (hopefully windows memeory diagnostic) didn't show anything during the scan but I can't get the laptop to boot long enough to go in windows and view the complete report.
     
    SargeOsis, Jun 7, 2017
    #12
  13. SargeOsis

    SargeOsis Notebook Geek

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    Still no response from Myth. Purchased a replacement motherboard and I'll get it installed and see what that does.
     
    SargeOsis, Jun 14, 2017
    #13