New HD3650 in FL90 -> external sound and external monitor not working

Hello everyone,

I got a new HD3650 in my FL90. Everyhing works quite okay, but I can't any sound played on my headphones - after plugging then in, I still hear the sound thru the internal speakers of my laptop only.

Similar with my external monitor. It seems to be detected, but I can't get it to display anything. Fn+F3 does not do anything. Using ATI Control Center seems to output something, but the monitor stays dark.

Both the headset and monitor are known to be workin just fine.

I know there are plenty people who got the HD3650 as a repalcement? No one had this kind of trouble?

This happens both in WinXP SP3 Pro and Win7 Pro. WinXP has the modded drivers from hardare heaven, Win7 the latest 10.8. catalyst drivers.

Is it possible that I forfot to replug something (I highly doubt that) or that I broke something when I replaced the card?

Any help would be so very much appreciated!

Thanks in advance!

 

Had the exact sam problem, sadly S-Video out will not work anymore. I think it has something to do with the motherboard since the HD 3650 should support S-Video out.

As for the sound: That should definitely work. I always used and still use external sound, speakers or headset. The audio jack is directly connected to the motherboard, but they are rather sensible, so it could be that it just broke... which would really suck.

 

Once more, thanks Daniel for helping out. However, you might have misunderstood me. I do not have trouble with S-Video out (didn't even bother testing that), but my VGA out does not work.

Did you mean that, or did you misunderstood me?

Regarding sound - I might just disassemble it and check if I find something suspicous. I might even try the old 8600M GT and see if it is still screwed up.

Btw, I am off to vacation from tomorrow until upcoming Sunday, so I might not be able to post back here in the mean time - but I sure will try to!

Thanks a lot & Cheers

 

Ah sorry, I just assumed you mean S-Video out since that was the thing that really bothered me, I liked to connect my laptop to my TV and watch movies that way. VGA out should work - but I dont remember if I tested it. Anyway, if S-Video out is not working, maybe all video outputs are not working (including VGA out). My FL90 is in my hometown right now, so I will not be able to test it for quite a while.

 

Hey, no worries. Maybe someone else can confirm it is working or not for them.

Getting sound going again (via headphones, speakers) would be more of interest. I think it is possible to get PCMCIA cards that work as sound card replacements ... maybe that's an option to get back the external audio.

I just will reopen it next week and investigate on the source of the problem - I doubt I'll find anything unless its totally obvious.

The only step where I could have gotten wrong would be when unplugging the audio connectors, right (step 2. of "Removing the Mainboard", below)?



Unless of course, I broke something "in the process" ...

 

I have exactly the same problem, but I do not know how to fix it Is there an expresscard or usb solution that offers vga out?

 

is this something you're looking for?

DealExtreme: $39.03 USB 2.0 to VGA Display Adapter Cable for Extra Monitor Screen

 

Hi korso,

do you also have problems with audio? Or only VGA out?

For audio, I found USB soundcards, just search at ebay. They sell as low as 2 euros! Express card seems to work too for audio, but is very expensive, as these normally are high end cards - you might run into something less expensive, tough.

Would be great if you could reply if you also have issues with sound.

@hirush: thanks for the link!

 

hi,

not the same problems, not the 3650 but problems too.
i don't want to start a new thread, because i think the problem is more the fl90 assamble not the video-board.
after weeks of waiting for my heatsink mounting brackets, i installed my hd4650 last weekend.
it was/is a nightmare!

after assambling my fl90 the show should start but...

after connecting the power cable, nothing of the leds frontside worked. but the hd led flashed permanently.
i did disassamble the notebook again and checked all screws, all cable connections and all cables. nothing found! all seems to be correct. i did assamble again, same problem! only the hd led upside the keyboard was flashing permanently.

so, " sxxt happens and pressing the power button -> the fl90 did boot and the display worked again!
i thought "yeeaah"! windows 7 was booting up; all was fine.
after 5min the display goes black again and nothing!

now, when i try to start the fl90 it begins to boot and turns off after 5sec. no screen, nothing!

now i'm helpless

the troubleshooting guide from compal did not help!

if someone have some tips or experience to share, i will be thankful!

 

Hi, Dr. Colossos. Audio works ok for me, but in another thread I read that the vga out problem is common with this video card, so the only option is to use an external video card like hirush pointed, but I couldn't find any that gives 1920x1080, just 1600x1200 (and no 3d acceleration, of course). Well, at least the laptop isn't overheating, I suppose you just can't have everything!

 

Thanks. I went back in, and checked connectors again.

I didn't notice that the audio cable wasn't connected properly, but I unplugged it an plugged it in again, reassebled it, and voila - it works, got sound back on my FL90.

The connector maybe was not connected properly, I don't know.

Nevermind, it works now, thanks for your help!

As for VGA - I guess you are right, you just can't have it all. However, instead of using an external video card, you might also try a remote desktop connection, or VNC from a cheap client.

I got a cheap netbook (LG X130, ~ 300€ which I can connect to an external monitor. I might try to connect to my FL90 with my netbook, which output the FL90 screen to my external monitor. Sure, this is not an option for gaming, but a cheap alternative to the VGA graphics card. I just tought I share my tought, hehe.

Cheers

 

So your FL90 with your new gfx card (4650) did work once, but then turned black/shutdown by itself, without rebooting anymore now?

Could be due to overheating of the gfx-card, which sends down the system to prevent damage. Maybe you are very unlucky and that came too late for you, leaving your system/gfx-card with permanent damage. But I rather doubt that.

Is your old card working (8600GT I figure)? You could reinstall that and see if it fires up again. Also try to stat with only one RAM block, removing the other, in case you have more than 1.

Maybe also try an external monitor and see if you can ... see

Good luck with it!

 

Hi,

I flashed my BIOS (system) to 1.18, but still, I can't get an external monitor working.

I had a look with gpu-z ...



Anything suspicious? I don't think so, but how's about this screenshot from RBE ..?



I wonder if the video card select box really should be blank ..?

It would be really great to get the external monitor going again.

I can use the external monitor by remote-desktop-connecting to the FL90 via a litte netbook, but its cumbersome ... I would prefer having direct access, obviously.

Any thought on this?

Cheers

 

windows7ultimatex64bit cpu 6,1/ ram 6,1/vga aero 5,3/vga game 6,1/hdd 5,9
here is stable BIOS for AMD ATI HD3650 512MB DDR2 V122 ver2.0
http://bitshare.com/files/9b5eogps/M86L.bin.html

 

I forgoten add my benchmarks:
3dmark05 win7ult-64bit 8008 3dMarks 79st.C 648mhz/522 MHz
3dmark06 win7ult-64bit 4189 3DMarks 3dMarks 76st.C 648mhz/522 MHz

 

Got same problem!
Nvidia gfx-card crashed spontaneously in FL90 after 38 month. Bought Ati HD 3650 mobility. Reassembled. No VGA output but screen is acknowledged by Catalyst driver and back-light is on.
Got Linux (xubuntu 10.10)

No solution...

If it doesnt work under windows with ATI driver maybe it is an internal Hardware problem!?

 

Indeed it's a hardware problem. There are some models of 3650 512MB DDRII where the VGA output does not work. I can't tell you exactly why, or which
models are those, but I suspect those that doesn't work come from the same brand of laptops. Maybe the manufacturer modifies those cards in some way... i dunno! Try to sell again the card and buy another one from another vendor to check if you have the same issue.

 

Yep, I totally agree with korso.

Resell it, and get another one - you just had bad luck.

korso and I got the card from here - maybe you wait another 3 days, then the offer runs out.

Why wait you think? Well, two month ago, prices were a lot lower, I got mine for 50€ (75$). I do not know why the prices went up, I doubt it was christmas ... China had some huge inflation, maybe that's why.

Perhaps you are lucky, and prizes fall again ...

Best off luck!

 

You got an HP card! (from the 8530w)
Did you return it?

I think its important we try to get these fully working here at NBR because they are so widely available. There are some on Ebay right now for 50$!
I think you just need to flash the VBIOS.

 

1. Still got it, same problem in FL90s and in Acer 7520G.

2. 50$? Where, got link?

3. I doubt flashing works - I got *fully working* another 3650 512MB DDR2, and gave the vBIOS to korso, to flash his 3650 512MB DDR2. Even after flashing, he had no luck.

Here's a link to the vbios

... and the respective GPUZ screenshot.



As I said, korso could not get his card working with that, so I doubt its just a vBIOS thing ... I could be wrong ...

 

Maybe a driver thing then? I wish I knew more about ATI. I think, what you should do is mod the drivers like lv2go drivers but make it for the firegl v5700.

HP GRAPHIC CARDS ATI M86M V700 8530P 502337-001 - eBay (item 180499533236 end time Jan-21-11 12:02:39 PST)

Shipping is kind of expensive. There are others around for a similar price though.

 

I tried WinXP with modded drivers from driver heaven, I tried Win7 and Ubuntu 10.10.

I never got it to work.

Thanks for the link - do you have any experience with these cards? 50$ is a great deal, I did not find anything that cheap lately - nor currently, as you said ... searched for 3650 and M86 ... no luck ...

Cheers

 

Looks like people are having experiences - and a vBIOS flash is necessary. We should find a ddr3 VBIOS.

 

So noone reported a properly working DDR3 hd3650 on FL90?? I'm disappointed..

 

My sound,headphone jack and external monitor (vga) work. I am also using a 3650 ddr3 (HP103C). My bios is 1.18 and don't know if it matters, but my lcd is wsxga+.

I am using catalyst 11.8 mobility drivers and windows 7 64. Connected to my hdtv via vga. Nothing showed up automatically, didn't see if it autodetected the presence of the hdtv. But went straight into catalyst control center and clicked detect displays. Automatically changed my desktop settings to duplicate screen on both lcd and hdtv.

I changed to extend the screen and it works. Can make the hdtv my primary display or second display. Can output 1080p through vga, although the quality isnt as good as a dvi connection.