Nvidia chip problem

Well I would suppose all repairs caused by the GPU is counted in. But I guess there is several ways to see at this too.

 

Hmm ok.
By the way. I've undervolted the CPU now. I feel remarkly difference when playing C&C3. I'm running it at max now (no antialiasing) and NO STUTTER. OMG PLZ LOL, you might say. I'm gonna test Warhammer Age of Reconning tomorrow. SO LET'S HOPE, ****it!

 

Yeah Im pretty shure without undervolting my temps would be screwed

 

Hello ladies, do you remember my problem with the GPU on my 6214w? It's been fixed, and guess what? Same freaking problem with the new motherboard, i have some very nice artifacts in my games and even with windows...

 

http://www.techreport.com/discussions.x/15487

Zepto please comment !

regards S-EH

 

Well there aint much Zepto can do about it, other than wait for nVidias actions

 

Hi guys, are the 9600m, 9700m and 9800m series of GPUs affected by this problem as well?

 

Only nVidia knows that, but I would say highly likely that they are

 

Hello Zepto,

http://support.apple.com/kb/TS2377

maybe it's time now to stand up for your Zepto customer !
I really like to know what happens with Nvidia and Zepto
regarding graphic cards Geforce 8600GT.

regards S-EH

 

Well if you have any of those two problems that apple describes then something sure is wrong with you computer and you should have contacted zepto already...

 

Or there's Dell's description of the symptoms.

John

 

I don't have these symptoms, but what about the shuttering i get after 10 min? is it just the beginning?

PS - i did undervold, latest drivers - still same results...

 

@adr_vdr: what's your temps on gpu and cpu?

 

After 10 min of gaming - CPU gets 80 -83 , and GPU 93

Before i undervolted CPU went up to 90 and GPU 105.

I would send my laptop in, but seeing how bad Zepto can get the timings, i cant afford to stay without for 1 month +.

I'm sure there are quite a few in this situation

 

when i game my GPU gets 96C and CPU at ~88C. before undervolting my CPU went up to 95 and the GPU 107.

But i get no stuttering atm.

 

@adr_vdr: if you use the latest drivers from zepto there will be stuttering, think i ready about it in some other thread.
What you can do is try some drivers from laptopvideo2go.com

 

thanks Megatron : i'm using the from 177.83 laptopvideo2go.com, and i've tried almoust all the drivers, still the same result more of less.

t3K|Mac - what drivers are you using? also vista or xp?

Cheers

 

give the 174.12 drivers a go. They helped solve my stuttering. I have no more stuttering and I can use powermizer. Otherwise, if you do want to use the latest drivers you could try disabling powermizer, Search for how if you're not sure. This seemed to help a lot of people out.

 

i am using 178.13 modded (laptopvideo2go) with XP. i have powermizer enabled.
works like a charm. they give me 4000 3dmarks06 (1280x800).

 

@ andygb40 , t3K|Mac - thanks for your advice, i'll give these drivers a go and post on performance later.

Did anyone here with shuttering/overheating problems sent their laptop in for repairs? if so how long did it take to get it back. I am assuming that they can't fix this problem since the 8600 line is faulty.

Cheers,

 

cheers andygb40, hmm. that's too long, however i'm wondering if they can actually fix it ?

 

They will just replace the motherboard/GPU and hope that that one will last a bit longer

 

Cheers Sprint, - that's exactly what i was worried about.

i find this unacceptable, to send it in wait for 1 mht + and still no guarantee.

I think legal action will be the only solution, in this case.

 

The source of the problem is nVidia. Zepto are caught in the middle because they use a component which may eventually fail due to thermal cycling. One possible preventative measure is more aggressive fan operation to try to limit the maximum temperatures. However, users may not be happy to have even noisier fans.

John

 

Well, the thing is that Zepto cant really do anything with it as nVidia is keeping back all the information they can, wich they have been doing for about, well... a too long time.


edit
Heh looks like John made it in between

 

i am fully aware that the root of the problems lies with nVidia, however Zepto as a retailer is responsible for the goods sold, and they are the ones to "chase" them up not the customer(end user).

 

Well Zepto isnt the only one that has been chasing nVidia. All other manufacturers with the affected range is trying to get some info from nVidia but they just arnt giving out anything. So Dell, Asus and so on cant say any more than Zepto either.
I know its Zepto that has to take care of it, but if they cant do anything other than swap the GPU on the faulty ones they cant.
Im lucky my GPU has held together so far.

 

yeah but which GPU's are we specifically talking about?
8400m, 8600m ... ?
9600m GT and 9650M GT are 'supposedly' unaffected ... although I cannot be entirely sure.

 

@t3K|Mac - ive updated my dtiver to 178.13, and what happends now is that at 81 C starts to shutter, i realy dont get it - feed up with this problem, i find it so frustrating......

i'm surprised it works on yours, since we have the same GPU

 

is your GPU downclocking while stuttering? i have rivatuner installed... monitor your GPU while stressing it... maybe your thermal paste is the problem?

 

Thats what happened to mine when I tried to update to Zepto's latest drivers on their ftp (175.80). I found the problem on my notebook when 174.31 came out. It was running perfectly on 174.12 and 174.16. I have been trying all of the drivers both nvidia and laptovideo2go have released since then but can only get them to work by disabling powermizer, which is okay but causes the GPU to idle at 65C instead of my normal 50-55C. I came to the conclusion that their is something in the drivers that my particular hardware doesn't like and this causes the problem. Don't forget that the drivers are designed to stop your GPU from frying itself by limiting the max temp it can get to. With 174.16 this appears to be about 96C whilst 174.31 onwards seems to be lower than this. My advice- download the 174.12 or 174.16 drivers and give them a go. If the problem still exists, contact Zepto asking for help on the matter.

 

andygb40 - thanks very much for the advice!, i'll post soon on results

Cheers

 

I would also suggest to uninstall/install the nVidia drivers properly as the nVidia uninstaller leaves some files behind wich it shouldnt be doing.

1. Download and install Driver Sweeper
2. Uninstall the driver from Programs and Features (NVIDIA drivers) Do not reboot
3. Run Driver Sweeper, Select nVidia - Drivers ( NOT nVidia - Chipset!!)
4. Reboot
5. Install new driver

 

Cheers Sprint - i was using Driver Cleaner Pro, i'll give Driver Sweeper a go.

 

Well the cleaners mostly do the same the important bit is just to uninstall trough Programs and features and clean before installing new driver

 

@t3K|Mac - how can i find out if it's the thermal paste that's causing the shuttering?

Update, i've installed 174.16, and it's still shuttering at 83+

 

replace with new as5?

 

Or MX-2, wich is more effecient than AS5.

Yes it is. AS5 has been in the front for a long time, but its not anymore.

 

Stands for Arctic Silver 5.

 

Apparantly this insight has changed a 180 degrees and Zepto now takes responsability for faulty hardware/GPU components.

As Zepto now replaces faulty 8600M GT's, even when the notebook is out of warranty, it admits, in doing so, that it bears an extra responsability for the faulty nVidia hardware it has purchased and sold to customers.
As stated above in your quote, the Go7600, used in the previous 6000-models have an even higher failure rate than the 8600M series GPU's.

Rene, is Zepto willing to replace faulty Go7600 cards also when notebooks are out of warranty?

Cheers.

 

Baserk: Well from what I've seen the people that have gotten their notebooks replaced or motherboards/graphics cards replaced have been because the warranty is extended on the part that has been changed either once or more within the warranty period or the notebook has been for repair too many times within a short period within the warranty period.
That is totally standard procedure in Denmark where Zepto is located. If a part is changed, there is a new warranty period on that specific part, for as long as there is on a new product.

To make a small example:
If the product is bought in June 2007 with a 2 year warranty or reclamation right, and the motherboard dies in June 2008, then the warranty on the complete product expires in June 2009, but there is still warranty on the motherboard until June 2010, because it has been changed. I don't know if that makes sense, but that's how it is.
That is completely normal consumer rights in Denmark. There are of course quirks in the law that is not always positive to the consumer, but the overall basic things are as explained in the example.

 

Thanks for your post, questions though; How may times is "too many" and what period is exactly "short"

Example:
So if I had a motherboard replaced due to a dead NIC, which was killed because a Zepto BIOS was coded SO incredibly bad it friggin' wrecked my network card entirely, the motherboard got standard warranty from the time it was replaced? Let's see...

Also, am I correct in assuming, Zepto is NOT following the example of for instance HP, which actually does take responsability for selling crap GPU's to it's customers?

 

Well according to the Danish consumer law, there is no specific number regarding "too many" or a specific period that is "short". There is only an interpretation from the danish consumer rights agency, which states 1-3 repair tries depending on the product and how hard it is to repair the issue. On products like notebooks, which are considered fragile and hard to repair electronics, it's normally 3 tries to repair a specific part.
The tries and period is basically something the company can make a decision about (within reason), unless the case is taken to a hearing in the court and then the courts decide what has to be done.
From my experience most companies exchange the product, in most cases on 3-4 repairs (no matter what parts), within a 4-6 months period. But it can also be exchanged if there are 2-3 repairs on the same part in the product within the warranty period, or as long as there is warranty on the specific part.

Regarding the NIC/motherboard thing you are talking about, then yes i guess it would have standard warranty period from it was exchanged. But the only way to be sure Zepto would cover it was to contact them.

From what I've read around the internet it doesn't look like Zepto is following the examples of HP and Dell, but are rather just following the consumer laws. We can never be completely sure though, as there are always two sides to a story, the customers (some posting on the net), and the company (in this case Zepto), which most likely will not comment on individual cases if another customers asks

 

In Australia, we're having a not so good time trying to get any kind of warranty repairs...