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    OCZ's support

    Discussion in 'Other Manufacturers' started by mhooper1125, Dec 20, 2008.

  1. Johnksss

    Johnksss .

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    so where is the point of entry into the flextronics forums for complaints... :D
    if i ever decide to switch to an ati card..i want them to have already started fixing the driver problem....man...one gets tired of always being the test dummy for new products. they can at least do it once in a while... :)
     
  2. zfactor

    zfactor Mastershake

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    ^^^ totally understandable and i feel the same way trust me ..

    i have been back and forth with this for a while now with everyone. and it comes down to the fact that its arima/flex that has to get with amd to release support. this is what i am told anyway directly from amd..i for sure will have the 4870's available when they are released....for ocz and prob alienware people if alienware doesnt release them because they for sure will work in the m17 as well
     
  3. __-_-_-__

    __-_-_-__ God

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    Ok let's try Flexitronics then.
    Their site sure says all about their "support"!
    http://www.flextronics.com/computing/support/
    click on SUPPORT then NOTEBOOK and voila:
    Ok no luck with the "support" (as expected). Let's try the "contact us"
    http://www.flextronics.com/computing/support/contatct.htm
    It sure gives us a nice list of phone numbers and addresses (I would love to go to there...), just one email though [email protected]. My suggestion it's to do that. Contact them. More the better.
     
  4. gerryf19

    gerryf19 I am the walrus

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    Why is intel involved in an ATI driver issue?
     
  5. zfactor

    zfactor Mastershake

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    what i was told is the drivers must be "certified" for use on the machine. this includes from what the person at intel said being wqhl which a modded driver is not..
     
  6. gerryf19

    gerryf19 I am the walrus

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    I'm still puzzled. The CPU, as important as it is, is still just a componant in the computer. How can they dictate what standards another componant must meet. that's nuts
     
  7. Phinagle

    Phinagle Notebook Prophet

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    Companies set restrictions on how their product should be used to prevent abuse, and misuse that degrades the product by association and to prevent other companies from making unfair profits off that product.

    The downside is it often restricts the good with the bad.
     
  8. Johnksss

    Johnksss .

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    so how did nvidia/modem/realtekaudio/gigabyte ethernet and the many others get past all this?
     
  9. zfactor

    zfactor Mastershake

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    from what i understand the notebook as a whole must meet their standards not just one part
     
  10. Johnksss

    Johnksss .

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    hummm, funny how all this never came up when they we're doing single video card notebooks...now that they got into doing dual....it's a problem with intel...sounds like more drama if you ask me...
    edit: for clarification purposes. dual meaning two ati cards in any notebook currently on the market today.
     
  11. Phinagle

    Phinagle Notebook Prophet

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    AMD owning ATI may very well be the reason Intel has the restriction on OCZ but that doesn't mean it's not legitimate. Intel isn't saying that OCZ can't use ATI cards only that the drivers for those cards have to be certified by the OEM (since that who is responsible for the official drivers for the Whitebook).

    Different companies have different agreements for different concerns. Sometimes they border on sinister monopolies other times they're just covering their own @$$.
     
  12. Johnksss

    Johnksss .

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    monopoly indeed. since they all are putting it on flextronics. well..ocz was putting it on amd and amd put it on flextronics since they are the odm. so if flextronics decided to actually work on the drivers and have them certified. (ooops, wait a minute..they we're suppose to be certified like 3 weeks ago per ocz rep(edit: ocz "forum" rep said amd and not flextronics<--corrected, they did say flextronics.)!. more drama) so something is definitely wrong here....

    edit: your right phinagle. and that makes it worse because they endorsed it. saying they would be ready.
    and amd is the oem while flextronics is the odm for an amd chip, if im not mistaken.
     
  13. Phinagle

    Phinagle Notebook Prophet

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  14. gerryf19

    gerryf19 I am the walrus

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    sounds like buck passing by people who don't have a real answer....
     
  15. __-_-_-__

    __-_-_-__ God

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    someone wants to call flextronics and ask for the drivers? my Chinese is a bit rusty... lol... :\
     
  16. Johnksss

    Johnksss .

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    they have offices in the states as well.
     
  17. Quadzilla

    Quadzilla The eye is watching you

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    The real bummer is that drivers come out monthly and if it takes weeks of begging for one set of drivers then what happens when the next set come out and have marked improvements in current games? does the begging have to start each and everytime ?

    The video driver releases has been broken forever, as i can think back to my dell 8200 days with a geforce440go and remembering when the notebook guys got tired of waiting on the OEM's/ODM etc so people started modding them on there own .

    Hopefully with nvidia releasing drivers now for notebooks it will force AMDs hand, but Nvidia did release drivers for notebooks awhile back and everyone thought awesome were going to see consistent releases from now on from them and it never happened .
     
  18. __-_-_-__

    __-_-_-__ God

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    yeah but I want someone that calls to teh evil source!
    my English isn't very great too :( But I'll try...
    FLEXTRONICS > OCZ > INTEL and ATI > ODM > FLEXITRONICS ?
    I'm a bit confused... can someone resume this whole history a bit?
    I would love to go there personally and talk to the dam CEO's, I bet I would have the drivers really ASAP -_-"
     
  19. Phinagle

    Phinagle Notebook Prophet

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    OCZ + Alienware + ATI (+Intel) all say it's Flextronics responsibility to get the drivers WHQL certified.

    Flextronics says they'll have it as soon as possible....which is a nice way of saying you'll get it when you get it.
     
  20. Johnksss

    Johnksss .

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    ^^yep, gonna have to go with that there...
     
  21. Kevin

    Kevin Egregious

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    Um, Intel's role = CPU, PM45 chipset, and Montevina platform. So, pretty much the only reason the notebook turns on and boots.

    I hope Clevo doesn't let me down on these 48xx cards.
     
  22. Phinagle

    Phinagle Notebook Prophet

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    Clevo?

    10char
     
  23. zfactor

    zfactor Mastershake

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    GUYS flex has the whql drivers now and they are testing them officially. hopefully they may be released as early as next week. i will keep you all posted..
     
  24. mhooper1125

    mhooper1125 Notebook Evangelist

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    Deleted because I love the misinformation threads.
     
  25. Johnksss

    Johnksss .

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    well, someone has a whql driver...although it seems to be for windows 7...is this true? and if so...how come not one for vista....interesting to say the least...
    edit: hooper, time for you to post them new scores you got closer to marks..seems im about 10 points behind you now buddy... :)
     
  26. __-_-_-__

    __-_-_-__ God

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    well. I WILL NOT BELIEVE UNTIL I HAVE IT IN MY HANDS. I'm tired of lies. They all say things that don't happen. I will not rest until I have drivers for xp/vista/7 I'm not even asking for linux yet.
     
  27. zfactor

    zfactor Mastershake

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    no lies man. seriously they have the driver and are testing it.
     
  28. gerryf19

    gerryf19 I am the walrus

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    i bet they are just the windows 7 drivers...they install in vista just fine and are labeled wddm 1.1
     
  29. zfactor

    zfactor Mastershake

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    i asked that and was told no. the new 8.12 hotfix ones work reallt good. i modded them to install and i like the much better than the old 8.12's
     
  30. Johnksss

    Johnksss .

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    like the old cali saying goes..."what it do"
    lol
     
  31. zfactor

    zfactor Mastershake

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    no resolution errors after sleep, no startup issues i had before. it would sometimes revert back to the 1280 res instead of 1920 and i had to change it. this one actually works well
     
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