One extremely satisfied portable one customer

After hearing about portable one in the other thread in this forum about the Sony SZ6, I placed an order for it on their website. The order was painless, but the next day i realized I wanted to ask a few questions regarding it and wanted to ask if they could ship the laptop out any faster as it might not arrive in time for my college. I call them, no wait time at all, and then they tell me the exactly how many dates it takes to do each step of the process, and tells me they put in an update to expedite my laptop customization. lo and behold, it comes 3 days earlier then scheduled. I don't work for the company or anything, and this is my first time dealing with them, but seriously, if you have to order any sony laptop, they would be my first choice. their email correspondence is extremely fast too. Goodbye Dell and big manufacturers forever. Anyone else really satisfised with them?

 

Sounds great. Congrats on your new laptop. Now you have to place it in your sig

 

I used P1 a few years back to buy a couple of Fujitsu notebooks because the pricing, even after shipping and tax, was better than in UK.

Service was excellent and communication was excellent (in fact, I still keep in touch with Ivan from time to time).

John

 

I just ordered the SZ in my sig from them, they have been quick to respond to any inquiries I've had and have been a pleasure to deal with!

 

What's even more outstanding is that, not only are they great before the sale, but they are REALLY there for the customer afterwards, whether it is a software glitch or a hardware issue. No long holds listening to that never ending music, no interminable voice mail selections, and no canned responses like: "it's a virus" or "you need to reformat."

Enjoy your new purchases!