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    Problems with 6615, where is Zepto Finland?

    Discussion in 'Other Manufacturers' started by Osangar, Mar 11, 2008.

  1. Osangar

    Osangar Newbie

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    There is no contact information in the zepto.fi page except the email to which nobody seems to bother to reply. Semi recent problems with my year old Zepto 6615WD. Often when gaming it crashes to blue screen, "contact Vendor whatnot". Windows error checking suggests I update my BIOS. Other very recent problem is that it shuts down by itself and will not restart for about a minute or so...after which it boots up just fine. I need to run memtest I guess. I have read something of other people having these same problems on this forum...What do I do with my Zepto in Finland then? Any suggestions, help...hits...contact information for Zepto?
     
    Osangar, Mar 11, 2008
    #1
  2. Chris M

    Chris M Company Representative

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    What is the exact error message on the blue screen?

    Something like this?

    Hardware Malfunction
    Contact your vendor for repair
     
    Chris M, Mar 11, 2008
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  3. Sprint

    Sprint DTR Super Mod

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    Yes Zepto finland is quite non-existing right now, contact Zepto international instead. You should get answers from there.
     
    Sprint, Mar 11, 2008
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  4. tofen

    tofen Company Representative

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    Ether you should contact the place where you bought it, wich probably is Digicomp who was the primary Zepto contact in Finland. Or you can contact our international support directly.
     
    tofen, Mar 12, 2008
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  5. Osangar

    Osangar Newbie

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    Yeah it is the same Memory Parity error that Baserk mentioned, I do notice that the puter is running very hot when it does the shutdown, not always so for the memory parity. I guess I need to try and contact the Zepto international. I don't really know but could it be BIOS like windows suggests? If so how do I go about updating mine?
     
    Osangar, Mar 12, 2008
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  6. Sprint

    Sprint DTR Super Mod

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    Why not do it on a RW media? I flashed my BIOS (6625) with DVD-RW, no problems. And I know many others here uses RW media
     
    Sprint, Mar 12, 2008
    #6
  7. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I also use CDRW for BIOS changes.

    If the worry is about a bad burn resulted in corruption then the BIOS update program should do a checksum on the new BIOS data before the flashing. I also use Nero's verify option when burning any discs.

    John
     
    John Ratsey, Mar 14, 2008
    #7
  8. Make

    Make Company Representative

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    I started working on the zepto.fi site in the middle of March, and all incoming e-mails will now be answered. The new e-mail address for Finnish sales and support is [email protected].
     
    Make, Apr 7, 2008
    #8