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    Protector Suite QL (Sager NP2090, but maybe relevant to others)

    Discussion in 'Other Manufacturers' started by reeper, Oct 30, 2007.

  1. reeper

    reeper Notebook Enthusiast

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    Yeh, i seem to be having a problem with this program. The screen shot should explain everything.

    [​IMG]

    if you haven't noticed, the memory it uses is way to HIGH! the second my comp starts, the memory the program takes just keeps on increasing. At first when i start my comp there is no difference, but 5-7 hours later it just climbs way to high. Most of the times i use my comp 1-3 hours at a time, and leave it on to come back to later.

    also i noticed that when i close my lid and open it again, the memory consumption leaps up. So if anyone knows a fix for this, please let me know or if you are experiencing similar problems.
     
    reeper, Oct 30, 2007
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  2. masterbw

    masterbw Notebook Evangelist

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    Are you using the latest version?

    Version 5.6.2 is the one I have.
     
    masterbw, Oct 30, 2007
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  3. maditude

    maditude Notebook Evangelist

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    I've never had it go *that* crazy, but at least once, when the laptop came out of sleep mode, I noticed that the fan was running constantly. Checked the old task manager, and it showed psqltray.exe was using 100% of one of the cpu cores. I killed the process, and the fan went back to silent right away.

    The software has definitely got some serious memory leaks in it, if you ask me. I've got just two fingers scanned into it's database, yet it's using up 81 MB of memory right now. Hmmm, for grins, I tried swiping my finger just now, locked the computer, and then unlocked, with a couple of bad scans in between. Now task-manager says it's using 84 MB of memory. When you type on the keyboard, is your hand or wrist regularly covering up the scanner? Maybe it's detecting that as attempted scans all the time?

    I rarely use it anyway, since I can rarely make it accept my fingerprint in less than 3 scans, so typing the password is just plain quicker.
     
    maditude, Oct 30, 2007
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  4. reeper

    reeper Notebook Enthusiast

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    yeh im using 5.6.2.

    I guess the only solution is to turn it off after you get on >.>

    btw mine gets it right 80% in the first try. (i enrolled two swides of my thumb onto right thumb and right pinky, and my middle finger on the middle finger. I don't use index finger cuz for some reason it accepts one of my brothers fingers when i have it enrolled.)
     
    reeper, Oct 30, 2007
    #4