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    Shutting down after Thermal compound replacement

    Discussion in 'Other Manufacturers' started by AnoJsk, Sep 9, 2015.

  1. AnoJsk

    AnoJsk Newbie

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    Dear notebookreview users,

    I have been looking for a solution to cure my laptop from overheating. I have then finally decided to reapply a new thermal compound Arctic mx4 on my GPU and CPU. After successfully doing that, I have reinstalled every wire and started the computer. After a while, it turned itself off. What can be the issue?

    There is a piece that I found while disassembling the motherboard, shown in the Dropbox link below "Pictures". What is it?

    I have uploaded a video and description on youtube, that hopefully can help me to solve this problem:
    Video: In the video you can see me entering BIOS and monitoring temperatures, when suddenly laptop turns off.

    Pictures of the motherboard and the broken piece: https://www.dropbox.com/sh/dqojspx5mm57wtg/AADFpDTDzavERQyF9iv5PzPna?dl=0


    My Serial number is: A8BN0AS485005483 and the laptop is ASUS G71Gx.

    Any help will be appreciated,

    BEST REGARDS,
    ANTON
     
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    This should have been posted at ASUS forum.
    By the way, this issue wasn't caused by overheating, it could be the AC adapter that may need to be replaced.