Stuttering = refund?

I would like some feedback from a zepto representative regarding the stuttering.
Would you guys be willing to give a refund?
I would love to sell my machine, but I cannot justify doing that, as they would jst be stuck in the same position...
Atm I feel I'm stuck with a faulty machine... it serves me as an office machine, but it cost me as a gaming machine!
I, aswell as others in Denmark, are currently considering contacting a danish Television program, working with consumer rights etc.
It's a shame if it has to go to this point.

So what do you say?

It's been 8 months already...

 

That's really really really f*cked man :-s

I hope they can do something for you!! Good luck!

 

Why dont you try and call the support? Then you would get the answer you are looking for.

 

Best response I've seen in a long time.

 

And the best response would be: because it's EASTER.
I have someone willing to buy my machine, well knowing that it has issues, but his deadline is monday. Zepto opens up tuesday.
But I actually thought that you had already had customers contacting you about the issue, and therefor knew the general approach (not you Chris seeing as you are a technician........)

 

This is a forum for users to help each other with their problems/ air their views/greivances, I don't think it is fair for anyone to expect any kind of support from any manufacturer on these forums. If it was a dedicated Zepto or any other manufacturer forum, then yes I would expect you to get a reply that had some credance.
I understand that you have problems with your laptop and I understand that you feel you need to air your views and hopefully get responses, but as you said it is easter, why can't your buyer wait another day or so? It doesn't make sense to say they have a deadline to purchase your laptop, sounds more like they are trying to get you to drop the price should you fail to deliver by monday.

 

I understand your views.
Wether or not my buyer has a hidden agenda, I cannot answer.
However I can say that I have already gotten a very usefull response from a Zepto representative, so this thread has proven to be worth it, feel free to disagree

 

No I cannot disagree as you got what you wanted, I'm greatful that Zepto will helpout in these forums. I was just commenting that you should not necessarily expect the answer you want, and that I would be a bit concerned that the buyer had a deadline if it was me selling my laptop

 

I don't think we have anyone from Zepto on this forum that have the authorization to decide on a refund.
Ether way, we can't give a general answer on a public forum. We have to decide that from case to case depending on the special circumstances regarding that exact machine.

I think you should contact the the place where you bought your laptop (or Zeptos support if you bought it directly from us) and talk to them, explain your situation and see what solution they can give you.

Edit: god damn, stop posting new post while I'm typing

 

The response I got was in no way a decision or fact, but just some general advice on do's and dont's

 

Nania: Please contact me in regards to the Danish TV Program. I may be able to help. Am a photojournalist with contact in AP, Reuters, and Politiken.
PM for email.