T7500 & T7700 No Longer Available On Zepto 14" Notebooks!

Just read that due to heat problems the T7500 & T7700 processors are no longer available on the following 14" Zepto notebooks; the 6024W, 6224W and 6324W.
That's my order up the swanney!
Looks like i'm going to have to go for the 3415W after all, if indeed I now order a Zepto at all.
Gutted!

 

I thought all the Santa Rosa line up had the same thermal envelope in the spec sheets from Intel? If that is the case, than that Zepto wasn't designed to actually disperse that much power and they skipped out...then only allowed the T7100...

 

I find it amazing that the 6214W is still available with the 2.33ghz T7600 processor in basically the same unit as the ones already mentioned; I could've sworn the Santa Rosa chipset and processors are supposed to run cooler and use less power than the equivalent Merom hardware. Or 'am I wrong?

 

What the heck...?

Maybe it is a supply issue then...

 

Dont think it is a supply issue. I mean you can stil get it in the 15*

 

I hope this is a joke.... Mr. Zepto UK ?

My order was 2.4Ghz 6224

 

Where did you read this? They are still available under the configuration in the shop. The T7500 is not is stock and is listed to arrive in 4 days. The rest up to T7700 are all in stock.

 

That information is found here on the forum, it's from Zepto UK;

'ON the 14inch models (6224,6024,6325) we have run tests on the chips and the 2.4 GHZ is unfortunatly not going to be available as it gets too hot. We are running more tests on the 2.2GHZ and the forum will be informed.'

So, the new cooling design is not so cool apparantly? And is this test with maximum GPU also, or only CPU heating?

 

The thing is these CPU's (T7500 & T7700) worked just fine in the samples of the 6024W, 6224W and 6324W we had for testing, but for some reason we are having a few issues with them in the retail machines.
We are working closely with the manufacturers of the different parts of the machines to figure out what might be the cause of this.

 

So, with this in mind, what do people like myself and Viiiper do now? Both of us, and indeed probably many others have ordered the 6224W spec'ed with the T7700 processor and have paid in full. Personally I'm absolutely gutted by this news. I've now turned to looking at Rock for a similar spec system which I hadn't before, and even looking at the Asus G1S. I'm really going to need reassurance from yourselves and a solution to this problem this week before I cancel my 2 orders...

 

If they cant fix this it might turn out to be very costly for Zepto. I think most people ordered the T7300 because it is best value for money but still

If all orderes with the T7500 and T7700 have to be canceled Zepto not only has to pay the credit card charges when buying but also when refunding the money. Sucks for zepto because it sonds like it was not their fault.

 

Does this mean that the 6224w have even worse heating problems than 6214w?
Because I just ordered the 6224w with T7500 and I thought that the heating issue was gone for good. And I play alot of Games with high demanding specs and also looking forward to play crysis atleast on mid/low settings.

 

6224 was too good to be true it seems, hmm now its between the 3415 and the 6625, that news of a 1400x900 res screen on the 3415 might swing it for me now

 

Calm down guys we are working on it. This was not what we expected as there where no issues on the samples. But we began to see the issue when the customer machines started to go through production. This is why for the time being we have removed the possibility to order the machines with the high end CPU's.

The samples we had did not overheat at all (not even with the T7500), this is why it's puzzling us why we are having these issues with the retail models.

 

Well since reading the above I'm willing to give Zepto the benefit of the doubt; for now, but I'm really hoping you can pull it back around again, at least you've pulled it without any systems going out to customers which would have been a complete show stopper.
If the rumour about the 3415W shipping with a 1440x900 screen option is true then I think this is bound to be the last resort option. Here's hoping anyhow...

 

Nice, as always, to see one of the Zepto reps coming in to pour oil on troubled waters!! I think the best thing to do is sit on our hands and see what transpires. I'd rather wait a few more weeks for a working laptop than get an overheating one now.

Martin
(waiting for his T7500 6224W)

 

xxxcorps plz PM me if you get info on the subject. I will do the same, till then, I would appreciate Zepto keeping us informed, this week...


viiiper
john

 

No worries John, will do...

Peter

 

Got an email from Ian, awaiting answer


I asked about refunds, reordering and going to the back of the queue

If I can have the same spec. with the 2.0Ghx cpu and still have my order treated as priority, I would consider this, I have looked and see no other 14" notebook with Nvidia 8600 GT 512mb video, HAVE YOU ?

 

Yeah have looked too; same result. If I can get an answer as to how bright the screen is on the 3415W I may consider this one. Basically I promised myself that the next system I bought would be spec'ed as high as it would go, hence my disappointment, but I'm definitely with you on this one John.
I don't really want to go for the 6224W if I can't have the 2.4ghz processor as I want my purchase as a complete desktop replacement with superb portability and future proofing.

Peter

 

I too would be tempted to downgrade my order to 2.0GHz. My concern is that the 2.2GHz that I have ordered only just passes the overheating test and is released for sale. I think I would rather take a slight performance hit and have a laptop that will definitely not overheat rather than one that is permanently "on the edge".

 

I'm hearing you, but the point is these processors should not be overheating at all, they are all in the same thermal envelope and run considerably cooler than the previous Merom ones. This is an unforeseen issue that Zepto has encountered and could ultimately be placed firmly in Intel's court. They have stated that this was not an issue in their preproduction units.
Either way a quick resolution is the way forward so that we can all get our notebooks as ordered.

 

I got some info from Zepto Germany saying that it is not a heat but bios problem...
The final books have a new bios different from the pre release and it is causing problems. Sounds alot better then heat problems but I dont really know who to trust.

 

I was not aware of that. Interesting...

 

Seems the heating problems pf the 621* series have not gone away with the new 622*. I'm sure that this forum in the next few months (and probably years) will see many 622* laptop overheating complaints and returns to Zepto.

The problem seems to be a design of the chassis. Only a full detailed review of the 622* will give me assure before I buy. All the latest technology is worthless if you can not use them effectively because the laptop overheats constantly.

 

This is the email just received from Iann at Zepto Denmark...

"Hello Peter
Very sorry about this but the 2.4 GHz processor will not work in the 14
models. We ran extensive tests to find this out and the 2.2 may be an option and
the 1.8 and the 2.0 are fine. By changing your order it would not delay the
delivery at all. You have an order made in our system now and I just have to go
in an edit it. Apologies again regarding this matter. Please let me know what
you wish to do"

So, there you have it guys, straight from the horses mouth as it were. I'm going to get on the phone now and find out what other options are available...

 

Not sure I like the sound of that "may".

Still, even with "only" a 2.0GHz processor you are going to be hard pushed to find a laptop with this sort of performance fitted into such a compact chassis. My order stands - Iann suggested that I will be seeing it towards the end of the month...

 

Not sure I like the sound of that "may".

Still, even with "only" a 2.0GHz processor you are going to be hard pushed to find a laptop with this sort of performance fitted into such a compact chassis...

Agreed absolutely.

I think I'm going to hang on for now and see if Zepto can make the T7500 work and take it from there; hopefully they've a few miracle workers over there in Denmark, you never know!
Stock is going to be assembled from the 19th so I've just over a week to make up my mind...

 

I hear you, I have to compromise , I paid for 2.4 but if it's an issue I'd sooner give up CPU speed a tad (2.0) than the 1400x900 14" or the nVidia 8600GT 512 or the SANTA ROSA. It's the lesser of 2 evils.

I say to you, if you want 2.4 the only way look like 15.4" laptops but I had a 17" and a 15.4 and they were too big for me, even the 14" is big , I really want:::

13.1" @1440x900
2.4Ghz dual core
4Gb RAM DDR
nVidia's top GFX card for laptop
8x min DVD multi format burner
6 usb
dual Giga LAN

2.5Kg or less

but they arn't making them this year lol

 

Why not ask for this week's lottery numbers while you're at it.

 

So is this a chassis problem or a bios problem?? And is it 100% certain that T7700 will cause heating and not able to be fixed?

 

It is probably a heat issue, and zepto germany doesn't want to raise concern over heat because of the last generation's issues...

Zepto, what thermal grease do you use? Have you considered Arctic Silver 5? Or could we request Arctic silver to be used when a laptop is built? I wouldn't mind paying $20 extra if it meant a cooler laptop. Applying your own would void the warranty, right?

 

Apperantly some 6224W were shipped with a 2.2GHZ T7500. The problem was not with all of them but only some... Not sure what to think of this.

 

So the ones that were shipped have no problems at all? Because I ordered one too with T7500 and I dont want to be a guinea pig.

 

Did you get a confirmation that yours was shipped already? because if not then your order will be delayed / canceled or changed to T7300. For now it seams no more T7500 are shipped.

 

No I didn't get any confirmation yet. And also is there really that big difference in heat with 2.0ghz and 2.4ghz?

 

If you watch the video about Zepto (which is very interesting, by the way, ( http://www.zepto.dk/Specifications/dk/zepto_video/zepto_video.htm) and pause it at just the right point, you can see that the thermal grease is what looks to be arctic silver. Kudos to Zepto if this is indeed what they use. Can a zepto rep confirm this?

 

videos cool...

whats the word with the paint job? is it free with a lappy purchase?

...on something completely unrelated..the narrator on the video totally sounds like agent 47 of the hitman series hehee.

 

I have had no news on the Paint jobs...Dont think it will be free somehow