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    Thanking XoticPC

    Discussion in 'Other Manufacturers' started by Kil4Thril, Oct 3, 2006.

  1. Kil4Thril

    Kil4Thril Notebook Enthusiast

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    My HEL was ordered this weekend on the premise that it would be paid for by a school program (wife's a research coordinator at University of Louisville). Well, I jumped the gun, and the dates would have preceded what Xotic's build date would show. Basically, I wouldn't get the school money for the machine. A simple phone call to Xotic (I think I talked to Justin?) had that situation ironed out in a few minutes. Nice folks, easy to talk to. I'll update this when my build is done.
     
    Kil4Thril, Oct 3, 2006
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  2. Justin@XoticPC

    Justin@XoticPC Company Representative

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    Thanks Kil4Thril! It was no problem at all to get this ironed out for you :) We will keep you updated via email with your orders progress.
     
    Justin@XoticPC, Oct 4, 2006
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  3. rafjr00

    rafjr00 Newbie

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    To throw my 2 cents in: Other then a small hiccup my experince with Xotic was great. I love my HEL80 and the skin that Justin put on it looks great. I look forward to doing buisness with them again.
     
    rafjr00, Oct 11, 2006
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  4. firstwave

    firstwave Notebook Evangelist

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    I have heard a lot of good things about Xoltic PC, now how efficent are they with Canadian customers like myself and a lot of other people on the forum?

    Thanks I would like to know :)
     
    firstwave, Oct 11, 2006
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  5. Kil4Thril

    Kil4Thril Notebook Enthusiast

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    I think Justin said mine would be ready to ship today. I'm like a little kid waiting for Christmas.
     
    Kil4Thril, Oct 12, 2006
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  6. Kil4Thril

    Kil4Thril Notebook Enthusiast

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    Check that. He just e-mailed me. It IS shipping today. With upgraded shipping. There has only been one other company that I have received this kind of service from (Elemental Designs audio- if anyone cares). I shall review when it gets here.
     
    Kil4Thril, Oct 12, 2006
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  7. Kil4Thril

    Kil4Thril Notebook Enthusiast

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    Machine is here and Winblows is installing. Nice and smooth. I like it so far. I need to sleep, though, so I won't get to play much until after dinner tonight (battery will be charged then, anyway).
     
    Kil4Thril, Oct 13, 2006
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  8. Justin@XoticPC

    Justin@XoticPC Company Representative

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    Enjoy the new machine :) We understand how important it is to get a machine before the weekend rather then after; so we upgraded shipping for the customer at no charge :)
     
    Justin@XoticPC, Oct 13, 2006
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