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    Thanks ZEPTO!!

    Discussion in 'Other Manufacturers' started by iwilliams, Nov 23, 2007.

  1. iwilliams

    iwilliams Notebook Enthusiast

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    Had a small problem with my new 6625WD.

    They took it back and fixed it within 7 days. They picked it up via UPS and deliverly back all working safe and sound.

    I would like to express my thanks to them. The guy I spoke to from the UK is Ian
    and was a great help.

    Anyone looking for a laptop I would recommend Zepto.

    Now if only every CS department was like this company.... :D
     
    iwilliams, Nov 23, 2007
    #1
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    That's good news. :) It looks like Zepto's remodelling of their service dept is producing benefits. A few months back notebooks were taking several weeks to get fixed.

    John
     
    John Ratsey, Nov 23, 2007
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  3. Zagnut

    Zagnut Notebook Consultant

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    I would have gone with a 6625wd is it weren't for the cheap keyboard..
     
    Zagnut, Nov 24, 2007
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  4. Sprint

    Sprint DTR Super Mod

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    oh dont complain its not that bad, you just have to get use to hitting the buttons instead of just touching them :)
     
    Sprint, Nov 24, 2007
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  5. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    An excellent description which also applies to the 6x24W series. Maybe Zepto think we need to strengthen our fingers!

    I suspect the perception of cheapness has come from the recent thread about the cost of a keyboard. In reality Zepto is just not taking a big margin on a spare keyboard. The price is close to the true cost and that cost would be much the came for a keyboard with a softer action. Earlier this year I bought a small external keyboard with a very good action for US$9.

    John
     
    John Ratsey, Nov 24, 2007
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  6. Zagnut

    Zagnut Notebook Consultant

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    I'm not sure what your point is. But I tried a 6x25wd in a shop the other day, and the keyboard was really poor.
     
    Zagnut, Nov 26, 2007
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  7. ChristopherGrant

    ChristopherGrant Notebook Consultant

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    Sorry John,

    but I agree with Zagnut, it may similarly priced to quality keyboards, but
    the keyboard quality itself can (to me) only be desribed as cheap.

    Maybe it's just me, but even if I made inexpensive laptops, the keyboard
    should still have a certain level of professional craftsmanship as it's the
    primary (most likely) tool for accessing your computer. It seems to be
    the wrong area to cut corners... if you're so inclined :)

    But that's just me, I like a nice keyboard that isn't as loud as the computer's
    fan... er.... wait a sec...
     
    ChristopherGrant, Nov 26, 2007
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