They should rename the 6214 to Flamer not Gamer

Every single BF2 session I have had in the last week, the zeppy cuts out within 2hours, the weird thing is sometimes the fan isnt going at its top speed, I have to have a go at zepto for their explanation of temps on this
machine saying there is no way to get accurate temps, this is complete BS.

does the mobo have a temp sensor underneath or next to the cpu?
then we should be able to know the actual temperature.

all I know is mine crapped out again today and when I turned it back on I almost lost another DVD slot drive due to the zepto kicking out the disc and cutting out before it was finished.

imho zepto should contact the odm asking for a software utility to allow the user to max the internal fan, as it aint working as it should in mine, but if it is then its obvious the 6214's heatpipe sollution isnt good enough to cool a 7600 gaming laptop.



anyone else playing BF2 for 2 to 3 hours at a time

 

So now i'm affraid, i planned to buy this computer in 5 days. Maybe some crap with the bios settings?

 

What did you expect? You get what you pay for.

 

That statement is completly retarded many of these laptops cost over £1000 and zepto is not a small time company (being a number one seller in any country is quite major IMO especially if in europe) for that it should at least have a fan that can cool the GPU properly, when i get my zepto i will install all the updates, BF2 then go on a 2-4 hour gaming spree to check if there is just something wrong with yours or if this is a bigger problem

I hope it is not a problem that effects all Zepto's. Is there any plastic covering air intakes like on the Macbooks

 

actually im not sure, i did a 3 hour sesh tonight no problem, I killed nhc before I started playing

 

do you think that could be the problem?? the hardware control program

 

Im not sure as it reports the cpu temp wrong but I disabled that as it keeps giving heat warnings even when you boot from cold, the vent on the side of my zepto creates a ridiculous amount of heat if you left your hand there it would start to burn.

the heat on the keyboard is uncomfortable, luckily I have a snipapad

 

Vietcong, COD, Farcry, Vietcong 2, CS:S, Doom³, HL² ran without problems for long sessions (around 77°C CPU, didn't check the GPU) - sure, they aren't as much power consuming as BF2 or Oblivion, but imho nothing points to a heat problem.

##EDIT##
Heat on the keyboard wasn't that bad. The left palm rest did get hot but not like you could burn yourself...
####

NHC would be a great tool - if it wasn't that buggy. Eg. standard dynamic switching often will fail to bring up the cpu since few programms manage to get the second core hot and NHC will never see more than 50% CPU Usage (and therefor doesn't go higher).

And my statement wasn't retarded - I just wanted to say that you couldn't really expect a 14" low-price book to be "tha ultimate gaming powa". Small room, maybe bad attached heatpipe - it should have been clear that heat could be an issue sometimes.

 

Or maybe nhc makes something wrong with the fan speed as you can modify those settings with the program?

 

its not nhc, I have totally uninstalled the Pos and run my own custom test.

I run coretemp nl to keep an eye on cpu temps
I run rivatuner to keep an eye on gpu temps
I then ran ati tools Cube D3D demo which max's out the gpu

on both occasions within 1hr the zepto craps out with
cpu temps around 84
and gpu temps around 128

 

for 950 pounds I expect a notebook that can cool itself properly

 

I have read somewhere ilse in this forum, that heatpipes was the cause of a the laptop crashing. Im not sure, but i think it was the same model as yours.

The issue was resolved after a trip to zepto, and some new heatpipes were installed. A least, that is what i remember.

I disagree with asdfasdf's last post. About a 14" gaming laptop.
If a company makes a laptop with relative high-performance componets, but the darn thing cant go for more the 2-3 hours without crashing due to heat problems, then they souldnt sell it, plain and simple.
Unless of course they make it clear that "prolonged use under 90-100% load will make the computer unstable and eventually crash from overheating."

Then it would be okay, but i doubt that anyone would consider buying a product from them if that were the case.

lol, add idear "Hey you, look, we got what you need. A laptop with built-in gaming limiter. So if you suffer from WoW addiction, or just cant stop those BF2 sessions, this is the laptop for you.. the 6214 FLAMING GAMER, ONLY 950 Punds."

Okay, seariously. I recommend Zepto to everyone that wants to buy a new laptop. And if yours keep crashing, then something is wrong, and it need to be fixed.

Cheers...

 

its not crashing its turning itself off

 

Sry mate, if this reply sound rude, but i cant help myself...

Whatever, its the same thing i my world..

freezing, crashing, crapping out, self powerdown to prevent china syndrome... its defective and needs to be fixed.

 

I think you should send it back to zepto if you're not affraid to get it back in few weeks^^

 

Im just wondering if i should send it back and go elsewhere, 2 defective drives, heat problems and also the case cover keeps coming away on the left and top sides

 

Hi Juan Ker,

I see your problem, your sure your fan hasnt sucked in dust or something..

obviously the notebook is crapping out at those temps because it was never meant to get that hot.

For normal gaming its supposed to run at 80 ish for the GPU and 60 ish for the CPU...........

And as the GPU cuts of by NVIDIA defaults at 120 or 115 and turns the notebook off that just goes to prove my point with the fact that you cannot trust a third party program to read the temps...

The nv cutoff is hardware wired and the intel one as well which is 100

So basically the VGA could never reach 128 but its definately overheating, but my best guess is that its dust in the machine, i cant otherwise see why it should change from working to not working over a period of time.

And i know it has been working.

Naturally we will gladly take a look at it for u, and swap your drive as well to non slot in so that you avoid further problems with that, and refund your money for the difference........

On the cover point i would like to have a look at it personally, cause i never heard of it coming of and we did sell quite a lot of them so far

 

btw what leads me to the dust part is that both the GPU and CPU are overheating.......... that could not normally happen otherwise......

 

how would i know unless I took the keyboard off and voided my warranty.

well we use 3rd party ones because the first party dont provide one

wrong, it was working as an application pc for the first month as I never bothered installing most of my games or played them much as I spent most of my time transfering applications from my old desktop and laptops(which have now been sold), the second month I was without a working dvd drive for and your bios didnt support bf2, so its only since the update this month I have really gamed.

great without a working notebook for another month

I will post a pic if you like, I have to force it back again once a day

 

I cant see why that should take a month, we can have one ready for you monday for shipment, only issue is that we cant put over your special topcover, however if you would want that credited then fine by me i'll have a new notebook ready for you monday, without the slot-in and cover, and i'll refund you the difference... for the cover and ODD

 

BTW we dont provide first party program for monitoring software, because we dont see any reason why to monitor it (unless for nerds), normal people woulndt and nerds not being a negative word. I would probably do it my self as well if it was my notebook, but for 90% of the population it would be an annoyance.

Also we dont advertise any monitoring software so on that basis i also there dont see why we should provide one

 

Oh and btw, we are naturally setting all sails to solve your problems, but i need some feedback to move forward, and i wouldnt exactly say that we are leaving you hanging to dry

 

Just a quick comment, sry if it is not directly on topic.
But i find this forum, and the fact that Zepto has guys on it, a superb way of improving costumer care.

I know how frustrating it can be when a product doesnt work as it should, but the added help of a Zepto representative, with feedback, infomation ect. Makes me regain some of my trust in manufactures.

 

its already been pointed out by other members that the fan is screwy it goes on at a certain temperature, but doesnt cut out when the temps drop right down.

 

I urge all zepto 6214 owners to run this test

coretempnl+rivatuner+ati tool, makesure focus is on the 3d cube

and just let it run, the inbuilt safety features of your zepto should turn off the machine if things get too hot




it seems the great one Stevie G is just too powerful for my zepto, the case cover keeps coming away

 

Yes, and i wont disagree or agree with you there... but this is simply a bios setting that needs to be adjust and it is being adressed, but i dont see how that is related to your topic ? because the fan running more would only cool the NB down

 

I never said you left me hanging dry u seem to be more ticked off about the situation then me, maybe because its because I was a guinea pig for the other potential buyers on these forums and sofar all I have had to post is bad things, is that my fault?

I understand this is bad press for your company and you would prefer me to say nothing, but look around I aint the only one, infact I dare say most of this is probably the ODM's fault and not yours.

You should also remember I pimped for this forum more then anyone, and have enlightened people on several other forums in the uk (Overclockers, the DVDforums to name but 2) how cheap and customisable your products are.


I am considering your offer and what it entails.
as its not all cut and dry, I would lose my beautiful custom cover, I have noticed you only do Brightview screens now, but on the other hand you only do Core 2 Duo which is a plus, then there is the fact I was going to buy another 1GB dimm + a 12 Cell when it was available, and then there is the my Harddisk, I spent 2 months getting this setup up right and may have to start from scratch.

I did send an email to your support, but you answered here, they still have not.

 

because I am an ex modder and a silence lover so I know fans, and I have come to know the sound of my zeptos fan and its RPM levels and what worried me was there were times when the zepto died that the fan wasnt doing maximum

I can tell this just by its sound, im not being petty morten, and I bet im not the only one on here who would like (not need) to know what its doing for piece of mind.

I think you put too much trust in your odm, look at apple dell and hp, they recently got screwed by their battery manufacturer, you dont use the same one do you

 

- Yes please do because no way in hell you'll get it as hot as we do under testing, thats also why im telling you that i think its dust. Also i never doubted your numbers that it was what you were seeing, im just telling you that in praksis the VGA could never get that hot because the cutoff point is earlier than that.. but even if it is at the correct reading i never did say that it was meant to get that hot, and others in here also support that, because theirs are running around 80, which i would say is right.

- Just to sum up i see your point on the cover, but i already offered to credit it...... and also i offered to help you, but you dont seem to want help...... or ?
Please get back to me with what it is i can do to do support you, i offered to ship you a new notebook, credit the cover and the DVDRW drive and switch, but you dont seem to post back on these offers..... Obviously as i said the NB is not supposed to get that hot, but if you dont get back to me wanting to swap it for you, and giving you one that works, how do you expect me to help you.


Also just to list a BRIEF outline of our test procedure before shipment 1-3 run on our specific test harddrives with preinstalled OS

1. Assembly control, we check if the notebook contents match the ordered
2. Temperature control, we test whilst running dual prime 95's, and 3D mark (specifically setup for max heating) if the notebook VGA and CPU exceed certain heat levels.
3. KB, BT, WEBCAM USB, DVD (speed), and so on checks.
4. Customer HDD inserted - Full media test is run..


What happens from there till it arrives and happens at the user and cannot really account for..... e.g. dust problems, naturally i will personally inspect your notebook when it does arrive at Zepto

 

..........................

 

I never said you left me hanging dry u seem to be more ticked off about the situation then me <- OH and by the way yes, the hell im more ticked off than you, because i would god dam rather have every customer shining happy.....

And i think most of the people who know me can wouch for that as well as you.. please remember how i handled your situation first off... its no different than now!!!! Please remember i DHL'ed the Notebook to you with overnight express and so forth and so forth, and im trying to provide the same service now......... trying is the word

I suggest you keep the drive, ship the NB to nusystems, when they have it we ship the new one directly to you, without a HDD, with the regular DVD drive, and credit you for the difference to the Slot-in and for the cover

Is this OK?

 

am I wrong, but dont you have to reinstall as each motherboard even if its the same model has a different ID.

also is there anychance I can hold off until the 12 cell is available and do some sort of a deal?

 

No - the harddrive can be reused, we do the same with our test harddrives, we put them in all notebooks

Well obviously i like just to get it sorted for u, that my whole objective, so what if we just "after" ship (what is the correct word ?) - the 12 cell to you instead of crediting the drive and the cover...... and just ship a new notebook now..... (all NB's) ship with the 6 cell

 

okay so I keep my harddrive and send the notebook back.
am i right that the new one will be brightview screen and core 2 dou 1.83mhz with 1x1gb ram + regular dvd?

 

i dont have your spec here but yes it will be updated to C2 duo otherwise same config except the DVD

 

oh and Crystal Clear panel as well

 

No matter your problems Juan i will order this NB in few days, so if there is some **** with it i'm gonna kick the ass of the manufacturer myself

Do i have a chance to get a matte screen, 'cause i already have a mirror in my bathroom, no need an overpriced one^^ ?

 

Do you test everyone before it leaves? Wow im impressed.

BTW im a happy 6214 owner.

 

they have stopped doing the matte, probably due to the glossyfunboys

 

morten I will send the notebook back tomorrow, so n u systems should have it monday

should I include a letter describing the situation?

 

If this is the case. That is very disappointing.

Would it be possible for one of the Zepto representatives on here to comment for definite on what type of screens are shipping right now, as I placed my order for a 6615 yesterday with NU systems in the UK and will need to know which type of screen I should expect. If it is a glossy, I'll have to give some serious thought as to whether or not to cancel my order.

 

Just to clarify. One of the main reasons I'm getting my notebook is because at the moment, I'm tied to my desk, working underground without any natural daylight. Getting a laptop will mean I can spend a few hours each day upstairs / outdoors which, hopefully, will make a difference to my working health and wellbeing: the whole point is to be able to work in plentiful daylight. If I have to move out of the sun or draw the blinds so that I can make out what's on my screen, that's going to defeat the object.

Will there be no way to order a Zepto with a matte screen?

 

At the moment no, due to the high nr. of user request we are working to fix this, but its uncertain....

Obviously the problem was that everybody switched from buying non-glare to glare when we launched that, and the non glare stopped selling, now everybody wants non glare again

 

Hi Juan ker,

yes please do

we are preparing a new notebook for you asap

br morten

 

OK thanks. In that case I'll cancel my order. As it wasn't going to be dispatched for a fortnight anyway, I'll wait a week or so and see how things go.

Any idea when a decision might be made about the future of the matte screens?

 

Wait a minutte!

MKJ - Zepto, are you only talking about the 14" zepto models?'
I was told the the 6615WD only comes with normal mattes screen, and there is only one display option to choose from on the danish website.
Did you notis that Guy Roper wrote he was buying a 6615 and not a 6214?

BTW it was a Zepto technical supporter i talked to over the phone who said the 6615 only came in matte. Good thing to, i dont like Crystal Clear.
Cheers

 

the 6615w comes only with a matte screen, but not the 6214w...

 

morten slight change of plan, I will send the notebook back monday morning as I will need the weekend to transfer my email etc to my macmini, to use while I have no notebook

 

So does that mean that my 6241W will come with the matt screen if i ordered it from the uk site im sure it said nothing about it coming with a Crystal Clear display?

Its comming 03/10/06, im really excited, just hope there is nothing wrong with it. but there shouldn't be

 

If you ordered a matte you SHOULD get a matte - that's how it was in Germany.