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    Zepto 6224: quality and warranty?

    Discussion in 'Other Manufacturers' started by lanwarrior, Jun 11, 2007.

  1. lanwarrior

    lanwarrior Notebook Evangelist

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    Hi all,

    I never bought from Zepto so I want to know if anyone who own this laptop, specifically the 6224 can share me their experience in terms of the following:

    - build quality
    - issues with the customer service if any
    - getting warranty work (is it international warranty?)

    I used to own laptops from Dell, Sony, Acer and IBM and I found out Dell is declining in terms of quality, but Sony and IBM are top notch. Unfortunately, none of them offer a 13.3 - 14 inches laptop with 8600M
     
    lanwarrior, Jun 11, 2007
    #1
  2. DIGev

    DIGev Notebook Consultant

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    I'm still waiting for my 6224, which was supposed to be here on the 7th of June... but I'll definitely write down my thoughts once I get it.
     
    DIGev, Jun 11, 2007
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  3. xxxcorps

    xxxcorps Notebook Geek

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    So far the customer service has been top-notch and definitely up there with the best...
     
    xxxcorps, Jun 12, 2007
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  4. Rene S - Zepto

    Rene S - Zepto Company Representative

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    We try... (when we get the right information to pass on) :rolleyes: ;)
     
    Rene S - Zepto, Jun 12, 2007
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  5. DIGev

    DIGev Notebook Consultant

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    Yes the customer support is great. My e-mails were responded almost instantly. I am very pleased with the customer service.
     
    DIGev, Jun 13, 2007
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  6. Nania

    Nania Notebook Consultant

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    Overall, I have had a good experience with Zepto, whenever I have had a question I have always gotten them answered fully over the phone.
    I am still holding back for a thorough review myself though :)
    But their customer service is not what keeps me waiting.
     
    Nania, Jun 13, 2007
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  7. lanwarrior

    lanwarrior Notebook Evangelist

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    Is their warranty international? I mean, if I move to another country, would I be able to get a local support?
     
    lanwarrior, Jun 13, 2007
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  8. wave

    wave Notebook Virtuoso

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    There is an option to pay extra for EU wide warrenty.
     
    wave, Jun 13, 2007
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