Zepto Danmark - Waiting on delivery for 2 months.. customer service line dead....

I live in Kobenhavn, so this is about Zepto Computers A/S.

Ordered a Zepto Nexus A15 on the 24th August which had a delivery date indicated as 'beginning of September'.

Receive an email - 'Delivery between 29th September and 3rd October' , annoying but ok, these things happen.

Receive another email - 'Delivery from the 13th October to the 17th October' , ***?

They do not respond to email, bar automated responses and their number 70 204 304, goes to a fax/data noise. Are they still in business?

I'm just hoping the technology is still relevant by the time they decide to deliver, even though they were happyto take my money on the 24th August. Looks like my only option left is the legal route.

 

whoo 2 months!?... that doesn't sounds good
Well, I waited 3 weeks now.. the said I had to wait for 2-3 weeks, till my order is there (zepto nox). Isn't delivered yet... I'm gonna make a phone call tomorrow. It's really annoying to wait . And i think they are still in business But they have problems with delivering.. I ordered my zepto at www.zeptoshop.nl...

 

Zepto have had problems with shipping notebooks, probably caused by delayed receipt of components.

I just looked at the Zepto share price. Investors seem to be worried about something. However, I don't know whether this worry is specific to Zepto's business model or a general worry about the computer reseller sector.

Someone needs to go round and knock on the door.

John

 

I would demand a return - has to be ONE # you can reach em at?

Dispute it with your credit card co stating no merchandize recieved

 

I received my Nexus this tuesday... i got the same meails that you got an i was very pleased to see that it shipped even earlier than the 13th of october ... hang in some more time im sure you'll get your machine soon !

regards I3althasar

 

Wow, they certainly do, 80% down compared to January 2008.
Dell lost a bit over 40% compared with Zepto over this period.

 

Well the danish stock market is pretty unstable at the moment, not just for Zepto, but also for a lot of the other big companies and especially the banks.

 

same here i've been waiting 2 month also.. and its all because of the 9650m gt.. but did they tell me that? NO! omg.. they are good at hiding information

 

I have been waiting 3 months for my notebook. I originally placed the order in July. I'm still waiting. I did however change my order from a 9600GT to a 9650GT and was promised shipment last week, but it never arrived. I have also been promised shipment this week (it was supposed to be shipped yesterday). But no response as yet.

 

Are Zepto really going down the tube?

 

I understand Zepto have clearly had problems shipping some of their new models because they have received all / part of the products from the manufacturers. Obviously, this is not good for either Zepto or the customer. Zepto could do more to keep people informed of the situation.

John

 

They most certainly should. I do admit the reseller I have been dealing with has been very very good in taking on board my concerns. The only thing i'm worried about is the last 2 weeks, he has been very slow in getting back to me. Now other people are coming out of the woodworks and the shares plummet. I'm wondering if it was worth it to go with this company or not.