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    hardware problem?

    Discussion in 'Other Manufacturers' started by ichbineinberliner, Nov 27, 2007.

  1. ichbineinberliner

    ichbineinberliner Notebook Enthusiast

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    How do I check if the Tv-tuner card is actually in my computer without opening my dear 6625wd. I have the same problem as a previous poster so now i'm thinking that there just isn't any tv-tuner card installed on the machine... :(

    Many thanks
    Adam
     
    ichbineinberliner, Nov 27, 2007
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  2. Rene S - Zepto

    Rene S - Zepto Company Representative

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    If the TV tuner is installed in the machine and no drivers are installed there will be an unknown device in the Device Manager.
    If it is installed it will be under Sound, Video and Gaming devices and be called USB 7470 (or something along those lines).
     
    Rene S - Zepto, Nov 27, 2007
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  3. ichbineinberliner

    ichbineinberliner Notebook Enthusiast

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    wow! that was fast!! :)

    I see the device in device manager but when im searching for channels i never find anything... Ive tried several different locations and still no luck! I have the latest drivers and Vista operating system.

    Strength is always at 50% and quality is at 0%

    Thanks for the reply
    Adam
     
    ichbineinberliner, Nov 27, 2007
    #3
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Do you have an external antenna connected to the TV antenna socket?

    Without this the TV signals will probably be too weak for the tuner to lock on.

    John
     
    John Ratsey, Nov 27, 2007
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  5. ichbineinberliner

    ichbineinberliner Notebook Enthusiast

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    Thanks for the reply, yes, i tried this aswell with no luck...

    The thing is that i dont want to be rid of it while it is at service.... It's just not worth it...

    So any new ideas or experiences are wellcome!

    Regards
    Adam
     
    ichbineinberliner, Nov 28, 2007
    #5
  6. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    What size external antenna did you try? Did you connect to an external antenna which you know is fine for a TV? My USB TV tuner came with a baby antenna which can't pick up a signal. Once you know you are connected to a good antenna then the next step is to check out the software.

    John
     
    John Ratsey, Nov 28, 2007
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  7. ichbineinberliner

    ichbineinberliner Notebook Enthusiast

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    I've used a mid? sized antenna and not the one that came with the computer and i've also tried the cable from "tv antenna in the wall that sends digital picture"... I'm such a newbee.... :D

    I've offcourse tried the included antenna...

    Searching now for some alternative software, edit, i tried neros tv software but with no success.... im shooting blancs here, any more ideas?

    Adam
     
    ichbineinberliner, Nov 29, 2007
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  8. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Another possible software is Total Media 3. It's the only player which would work properly with my Freecom USB DTV stick. There's a link someone in the Freecom support forum.

    However, the biggest headache I had was choosing the right driver for the TV stick. Several appeared to work, but did not. I wonder whether the driver is the cause of your problems.

    John
     
    John Ratsey, Nov 29, 2007
    #8