The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
I got a laptop from them and it died after 14 months, for no reason, obviously the warranty is finished but the laptop shouldn't have died that fast. The communication with them is extreemely poor, I think they hired a third vendor party by judging his e-mail address, he is a very nice guy but one man show is little for many customers.
I also had many misunderstandings with them during the purchase process and I just gave up, it was too much energy demanding and I was just happy to get this laptop to replace my desktop.
They are very pricy too, but that's my fault, I didn't shop much, so that is on my account. My 17" cost was over $4,000 so you can imagine.
When I was deciding what laptop to get, I went to hypersonic's facilities. They are located in Great Neck, on long island, about 20 minutes from my house.
When you go there, its friggin small.
They have about 12 people which work there.
This is why tech support is bad, they always have people building systems, and not answering the calls.
I didnt call up, I simply drove there and parked my peterbilt in the bcak of the place, you know blocking the entire parking lot.
Well they do not have nice people working there. Its like a slave shop for building laptops, only everyone who works there is indian, mexican or chinese.
Well That drew me from buying anything of theirs, other than the fact that their shop was an utter mess.
This is why I choose Voodoo instead
Sorry to hear of your problems, is there something which we can help you with.
What broke? If you dont know, what are the symptoms?
The lap just went off, it died on me. I sent it for repair, guess where, CA yes, California. They have told me that everything was ok and just the video card wasn't connected well, I don't believe that, I know when something is really wrong. My best guess is that they repaired a well known issue and they are not telling me, so I paid for the S&H and the repair of their mess. It is supposed tocome this week.
Oh, I forgot, they promise a delivery date but they never meet it.
Ouch. I'm sorry to hear that. I haven't even thought about Hypersonic for months. I guess this is a rather rude reminder of them; changes my opinion about them.
Problems? See this thread at archive.org.
