sound driver

Have Averatec 3300, one month old, all works fine except sound. At first sound was weak, now non-existent.

Called customer service. Tried settings, system restore and uninstalling driver. Still no sound. Told the only solution is to send it in (my dime for postage) or try to get store to exchange.

Guidance, anybody?

 

Does the headphone jack work?

One guy thought his 2200 was broken until he found the volume dial on the front of the box.

Open up advanced sound settings and make sure everything is cranked up and not muted, also have to select playback stuff to make sure the controls even show.

Does it happen with all sound objects, or just CD audio, website (usually midi or some such), mp3, etc?

Open up device manager (right click my computer pick either properties or manage, properties has it on the harware tab manage has it in the left hand tree under devices) and see if anything is yellow banged (the yellow triangle with exclamation point in it). That means your driver is AFU. Sometimes when the hardware is dying it will show up yellow bang as well because the driver *can't* work.

If all that is good, something probably broke like your volume knob or the something in the output section because the driver may not be able to see that far down the food chain. In that case, bust out the soldering iron, sell it cheap to a geeky friend that wants a shot at it, donate and buy a new one, or eat the bench fees. Or whatever.

Good luck!

HTH

 

I was going on battery before. Just plugged it in, and volume started working. Unplugged it and still working. Go figure!

 

you ran it for a *month* on battery! wow. Maybe I got the wrong model
Seriously though, maybe this is something battery calibration will fix for good. Something may have got set earlier that told the audio to be the first victim when running in battery mode and power starts to droop...or a setting didn't take at the factory...or any of a million things that you wouldn't knw unless you were on the averatec assy line.