AC adapter error

hi everybody,
My laptop panasonic CF-AX3. my old AC adapter has broken and i buy a new one (16v-4.06a).
http://www.mediafire.com/file/u3r3lgyvifxj9tt/IMG_2988.JPG

The new adapter can charge normal but when i restart it error like image.
http://www.mediafire.com/file/nn2o0g75g7kmq01/IMG_2984.JPG

after that i press enter, then the laptop work normal.

Now how can i fix it? Tks. (i use win10-x64)

Update1: i have tried with Panasonic adapter 15.6V -5a, 16v-3.75a, but the results is same.

 

Should be 4.5amps, please check again, I cant read the print in the photo.

 

My new ac adapter:
https://www.mediafire.com/view/a8ac7nvwqqzc7yn/IMG_2987.JPG

Update1: i have tried with Panasonic adapter 15.6V -5a, but the results is same.

 

Thats very strange, I'm sure that the rest of the gang will comment soon but ...beats me.

 

i think that unit uses a "smart charger" ... notice the sleeve and ring on the connector in the photo ? this is in addition to the conductor in the center .
in essence , the charger and the 'AX3 *talk* to one another ... and they aint liking what is being said .
according to the specifications , the original charger is a 5A unit .
https://encrypted.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=6&cad=rja&uact=8&ved=0ahUKEwjxvPqxgvXWAhUI7yYKHbDZCJUQFghCMAU&url=http://panasonic.co.nz/media/946640/cf-ax3mk2_spec_sheet_lo_res__nz_.pdf&usg=AOvVaw38tGFnxrFTFnAkKIxW_wAt

i am not saying that this is the problem but it is a place to start .
also , sometimes a charger can be labeled and look like it is a "real" unit ... but it can be a bogus/knock-off copy .
it may be an error in the software/firmware that is causing the problem as well .

ps ... mediafire is a terrible image host ... i had several redirects and one was flagged by my antivirus .

 

This is what should be used from factory. A standard charger should work.

from here
http://www.laptop-adapters.org/laptop-ac-adapter/panasonic-cf-aa6503am,33737.html

 

"standard" as in 15.5 -> 16 VDC ... not the 19 volt chargers that are the lion's share of the market .

somewhere in my mess of stuff in boxes , i have two special chargers ...
one has the same sort of connector as was shown in the OPs' pictures ... it fits a rechargeable piece of rf gear (spectrum analyzer) .
the other one is a "multi charger" ... there are different size ends that plug into the output lead and at the same time , the output voltage is set by two extra sense wires that "look at" at resistor in the adapters .
(that one was used for two jobs in the 20 years i have owned it)

 

Some shops near me dont have 16v-5a.
i will recovery win 8.1 of manufactory, if it still happan, maybe must order one from panasonic.

 

yeah , those higher voltage power supply/chargers (not to be confused with current or "A") will damage the input/regulation circuitry .
once this happens , the only fix is to either send the unit in for repair or get a new one .
joe consumer sometimes (well most of the time) that they are 19 volt or the salesman tells them they need *blablabla* and give the customer a 19 volt unit .
now , just try to hold some punk kid and his shoddy store policies responsible for the repair ... good luck with that .
as i mentioned , most every other laptop/pad out there uses a higher voltage (the thinkpads are a noteable exception) ...
the toughbooks and toughpads use the lower voltage as a means of being more efficient ... less waste heat generated in regulation of the supply .
since i have belonged to this forum , there have been a few fellows post that their new supply doesn't work or "something smells funny and my comp stopped working" ..." .

you should be able to get/download a "disease free" copy of W8.1 right from M$ ... and use that to make an installation usb drive .
from there , you can get the drivers right from the panasonic web site .