Another CF-30 touch screen issue

I bought a Cf-30 off of ebay about a year ago and have had no issues with it up until a couple of months ago. The cursor hangs out at the lower left hand of screen and just bounces around. I did a lot of searching and have tried pretty much all of the fixes with no joy.
I bought another screen off of ebay installed it with better results but still have problems. The cursor starts out at the lower left for a few minutes and then will work with the mouse but TS does not work.
If I try to download some of the TS drivers on this site the cursor goes down to the lower left and I have to reboot the computer to get it to work again.
This is what I have:
CF-30KAPAX2M
BIOS ver. 3.0L19
Windows 7 64bit
Looks like Vista was installed originally.

This computer is in a outside shop so gets some pretty cold start ups and can set for days without use. I also have a CF-29 with no problems in this environment.

I was going to order a Windows 7 32bit disk off of Ebay and do a fresh install but thought I would ask here first if this is the way to go.

Any advice is appreciated.

 

Just for grins, try setting touch to "tablet" instead of auto. No luck with that then set it to "touch". F10 to save each time.
Use the windows calibration tool.
The registry could be confused. There is a check box in Windows calibration utility that will reset the registry touch numbers.
Remember to save.

Edit: You are better off replacing the touch panel if that ends up being the problem...(instead of replacing with an unknown upper)

If both screens went lower left and stayed on the screen it could be a hardware issue on the mobo.

Generally a bad touchscreen will go down and right and disappear.

Stick a Linux O.S. in it and see what that does.

Second edit. Disable the gps in bios....I missed the jumpy part.

Third edit: clean out the bezel area on the TOUCHPAD.

 

When new it had Windows XP installed but the COA on the bottom is Vista

SKU Number : CF-30KAPAX2M
Status : DISCONTINUED
MSRP : $2,200
Description: WinXP (Vista COA), Intel Core 2 Duo SL9300 1.60GHz (Centrino2), vPro, 13.3" XGA Touch, 160GB, 2GB, Intel WiFi a/b/g/n, TPM1.2, Bluetooth, Single Pass (WWAN), Emissive Backlit Keyboard, Wireless Ready, No Drive, Toughbook Preferred

 

Guessing there is a grain of dust or steel or wood or cookies near the lower left corner of the touchpad.
Make a hook with a piece of plastic from a water bottle...and go fishing under the bezel. A business card is too thick.

Sorry it took so long. I was cooking, eating and thinking about this at the same time.

A quick check would be to disable the touchpad in bios. (I never did this for this purpose but don't know why it wouldn't work)

Clues as I see them:
1. Cursor stays on screen
2. Same reaction with two screens, both on a MK3 which hardly ever has TS problems.

If you are running more than 4 G of ram then 64bit make sense....otherwise 32 bit is fine. (The other part of your question)
The MK3 driver bundle from Pana website loaded over a generic W7 should be fine.

 

So I have pretty much tried all of the suggestions posted above. So far nothing has changed. Some things I've noticed.

There is no GPS to disable.
After the Windows desktop comes up the Touch Screen does not work on the desktop or any pages or windows.
Any time I try to pull up anything to do with the Touch Screen Calibration, the cursor jumps to the lower left of the screen and just jumps around. I cannot get it out of this funk without a reboot.
Edit: I have never been able to calibrate the screen since I have had it.
Cleaned the touch pad bezel and no joy. Disable touch pad, no difference.
It seems the colder the computer is when starting the longer it takes for me to be able to use the mouse or touch pad.

I am running 4 gig of Ram so the 32 bit may be my best bet here. Just want to make sure this is the way I want to go. Any other suggestions?

Thanks

 

Ya know, speaking of ram, are you running two sticks where you could try one stick at a time?

Just to be clear to me, did this happen with one upper or with two?

 

I am bringing this back as I am still having trouble resolving this issue. Over the summer I didn't have any cursor issues and am assuming that this problem could be somewhat temperature sensitive.
Again, the C-30 is used primarily in my shop which is not necessarily climate controlled. It has gotten to the point the the computer is unusable at times.
I ordered a New Windows 7 32 bit version and installed it. I did not format the C: drive first. The interesting thing is that the cursor worked fine during the installation process but quit working as soon as Windows went to the initial startup.
Again, any advice on where to go further on this would be much appreciated.

 

Driver issue, the CF-52 used to do the same thing. Install windows and the touchpad was all screwed up. External mouse and get the right driver.

 

External mouse works and acts the same as the touch pad and touchscreen. cursor is unusable. I am not sure about the wrong driver, will look into it.
Thanks

 

Yikes. That's not a driver. The mouse should override the touchpad.

 

I was thinking bad touch pad but it works fine during windows install. Only when windows comes up for first use does it go haywire. Also as stated above, if the cursor is working and I try to do a touch screen calibration the cursor stops working and just hangs out middle left of screen. This was before I tried to install the 32bit version.
I still haven't been able to completly install the 32bit version because of the cursor issue.
Is there a way to format my C: drive with the cursor not working? Or is that even going to help my problem.

 

I would suggest you download Linux Mint 19 and boot from USB. Run it live and report back, I'm very interested if it will work. http://www.linuxliveusb.com/

Sounds very strange.

 

I was thinking the same thing...me thinks Sheepman suggests this earlier in thread...give it a go and let us know...


Sent from my CF-M34

 

If it works on Linux its a Windows issue, perhaps a corrupted copy.

 

So I've had a chance to work on this thing a little more and this is what I have done.
Completely formatted the C: drive and installed my new Windows 7 32bit DVD. Same outcome, the cursor just hangs out at the left 1/3 of screen about half way up. I don't know if I have mentioned this before but I can move it around a little, just not where I need it. It only move a few inches or so and is still very erratic, touchscreen, touchpad and external mouse all act the same.
I finally figured out how to get the Linux Mint 19 on a USB stick but it will not install. I don't know much about Linux but the first thing it does is come up with a screen with a green symbol on it and then it goes to blank screen. I guess I must be doing something wrong.
I am beginning to think a new barebones CF-30 off of ebay is in my future.

 

I finally got mint19 to load and NO JOY. Same issue. mouse cursor does move around but no control.
I do not have any drivers loaded. Can't do it without the cursor working.

 

2 OS and same result = hardware problem

These are independent devices, no common element until it gets to the display processor, but the display - letters etc - seems ok?

Something is actively working against the input devices. Try repeating what Sheepman said:
Guessing there is a grain of dust or steel or wood or cookies near the lower left corner of the touchpad. Make a hook with a piece of plastic from a water bottle...and go fishing under the bezel. A business card is too thick.

Thoroughly scrape under the edges of the display where it lines up with the cursor movement area - just don't dig too deep, maybe 1/8"

 

I made couple of videos of the problem I am having. I guess this is a mission now. I really want to find out what the problem is. I am not discounting the fact that this is a hardware problem but when it works all it takes is to click on certain programs and it will quit working. It is hard to explain. I have tried cleaning the touchpad and display several times.

The first vid is of the cursor working and somewhat of an explanation of what is going on. I am not good at making videos as I don't do it a lot and this rambles on a lot incoherently. LOL.

The second vid is of the cursor not working and how it acts.

 

OK, that's not a piece of dirt. Its going to be the actual touchscreen going crazy. Question... do you use the touchscreen,in other words do you need it.

I find the CF-30 screen to be too hard to use for my taste. If not let's permanently disable the screen.

Idea #2 is change the top half or grab another CF-30 but for the money I would get a CF-31. The core i3 units tend to be cheaper and with an SSD run great.

Pulling the screen cable will fix that for good I'm guessing. Not hard to do. What we used to see was dirt under the edge but it made the cursor dive to the screen edge.

Obviously not what's happening here.

 

Once more, this problem is very common. Just got cf-19 mk6 dual touch having this problem (same part of the screen) on it's resistive part.