"Bluetooth Radios" vs "Bluetooth" in Device Manager.

So I have a 31 mk1 with a fresh win 7 install that shows a "Generic Bluetooth Adapter" installed and I can actually add bluetooth devices to in the "devices and printers" section (phones, headsets, etc) just fine. Now I have a 31 mk4 with what I believe to be the toshiba bluetooth stack installed under the WWAN card but cannot for the life of me get any bluetooth devices installed in the devices and printers section of the mk4 like I can with the mk1. Is there another bluetooth card in this mk1 that I am not seeing?

 

The mk1 has a separate bluetooth card and antenna.

The bluetooth in the mk4 is incorporated into the WLAN card.

It may just be a case of downloading the correct driver.

 

But I took the WLAN card and the little bluetooth board under the GOBI 2000 from the mk1 and put them both in the mk4...
Do I have to uninstall the bluetooth board and try to run the driver for the generic again?

 

Could be a problem with the two bluetooth systems.The one integrated into the intel wifi card and the one you took from the mk1.

Can you disable one of them in device manager?

 

Yes. I just unplugged it and am going to try and reinstall this driver.

 

No luck. Anyway this is the bluetooth device ID under the device manager on the mk1. usb vid_8087&pid_07da&rev_7869

After uninstalling the toshiba software, plugging the device back in and restarting, it appears that windows has installed a device called "Bluetooth USB" - "BlueSoleil Generic Bluetooth Driver" on the mk4 with the device ID of "USB\VID_044E&PID_3001&REV_5276" Still yields no results in the Devices and Printers area.

 

What model is the wlan(wifi) card that you are using?

 

As previously stated. I took the WLAN card and the little bluetooth board under the GOBI 2000 from the mk1 and put them both in the mk4...
So even though i took the wifi card with me, the mk1 still has bluetooth that i can use and the mk4 still doesn't work. there's no way its the wifi card.

 

ok so this is the details

cf31 mk 1 ---- wifi and bluetooth will work
cf 31 mk 4 --- wifi and bluetooth from mk 1---wifi works and bluetooth does not.

Yes it IS the wifi card.
the mk 4 looks for bluetooth at the address from the wifi card, because normally that's where bluetooth is.
the mk 1 bluetooth card is at a different address.


Also--not all wifi cards work properly in cf 31's. They do have some sort of whitelist.
CF 31 mk3 and mk4 use a intel 6235 with bluetooth on the wifi card.
Otherwise it will not show up in BIOS and it can be tricky to get working.
I have used a variety of cards, but they never get bluetooth unless it is the original card for a mk4.
I have used in my mk3
intel 7200 series
intel 8200 series--yes that is a ngff card.
Various Broadcom and realtec
Currently I have a CB160 802.11ac with custom 3 antennas. It tx and rx at 1300mbps.
The only one that Bluetooth works on is the original intel 6235.
I have done this all once or twice before ...ha ha ha.

Slight possibility since the CF 31 mk4 is a CF31X that came without wifi/bluetooth is that those are permanently disabled in the BIOS.
I have been down that road also. That solution is to program a new BIOS chip and solder it on the motherboard. I have done that also.
This ain't my first rodeo.

SO---WHAT IS THE MODEL NUMBER OF THE WLAN CARD YOU ARE TRYING TO USE?

 

intel 7260. the AC type.

 

I'm going to try this.
https://communities.intel.com/thread/51030
Well that didnt work

 

So i just reinstalled the 6235 and still nothing........

 

with the 6235 installed, go to the bios and click the advanced tab.
What does it show?
Does it show WLAN--enabled
does it show bluetooth at all?
I can check my mk3 during lunch and report what it shows.

photos of your bios would help.
main page and advanced page

check your bios version.
Does it have an M in it follwed by a couple of numbers? Like in this photo.

 

I'll have to check the M but I did look at it yesterday and can confirm that it does say WLAN enabled, it does show Bluetooth and that its enabled. I can get you a screen today. I might reset BIOS to defaults.

Additional details. The other thing I tried is swapping the wifi cards. The 6235 in the mk4 and the 7260 in the mk1. The mk1 immediately worked with the 7260 and the mk4 still didn't work with the 6235. I have tried uninstalling all drivers remotely relating to Bluetooth.

 

Sounds like you may have a custom BIOS..hmmm
Just to make sure,
The wifi DOES work with either card in the mk4?

 

Yes
Yes

 

ok
It is a standard bios.
Did the 6235 card come in the mk4 or did you get it somewhere else?

 

came with

 

Ok.
put the 6235 back into the mk4
delete all bluetooth stuff from.control panel--programs

install proper mk4 bluetooth driver package obtained from Panasonic only.

http://pc-dl.panasonic.co.jp/dl/dow...iver_v9.10.04(p)_31W_31X_31Y_W764_ss13838.exe

info pdf
https://cpt.pc-dlp.panasonic.co.jp/...in7_English_64bit_DriverInstallationGuide.pdf

 

wilco

 

device manager photo of 50 hr CF 31 mk3 ..win7 32 bit...MC8355 wwan card ..Intel 6235
Installation of OS was done by using official recovery Panasonic DVD set

 

Come to think of it, the person who I just bought the Toughbook from sent me recovery discs as well. 1 and 2. How would I employ those properly in terms of what I am attempting to fix?

 

Verify in bios that the DVD will boot before the HDD.
put disk one into the dvd and reboot.
It will ask questions then
DELETE everything and reinstall the drive/os to factory new condition.

Then you will need to manually install the WWAN driver package after you download it from Panasonic, If you have a WWAN card.

AFTER the drive is restored using all original hardware and confirmed working, You can swap the 7260 back in..BUT
The 7260 ac will work nicely, but I never could get the Bluetooth to work on anything but the original 6235. I have seriously tried 6-10 different cards and spent days on this issue.
7260 will require a download from Intel

802.11ac is way more important than bluetooth for me. Personally, I find BT to be a PITA.

If you want both, I suggest a micro bluetooth usb stick.
I have gotten a micro usb BT to work using a miniPCIE to usb adapter in the WWAN slot.
Metal case means the range sucks.

 

Thank you.

 

@ thespiritofradio

Are you in USA?
If so, I will send you are card to experiment with.
It's a Bluetooth only card. Mini PCIE fits in WWAN socket.

 

I am in the USA.
Ill send you a pm.
NVM
I cant seem to PM you.

Just to make sure, the recovery discs look like this correct? These will install a full win 7 OS with correct drivers?

 

pm started

yes those are the proper disks.

they will also create a recovery partition on the hdd.
you can access the recovery through the bios.

 

So I decided to go back and reread this post, must have missed it the first time. Turns out I missed 1 bluetooth driver at the bottom that needed uninstalling. Just now figured it out.... I literally uninstalled 1 intel corporation IVT Bluetooth driver down at the bottom of my default programs and the default windows driver immediately showed up and started installing. As you can see in the lover corner it popped up. I am running the AC7260 card.

 

It does show up, however, now I am missing 5 others.

 

7260 really...
keep me posted. make sure you can enable bt and connect to it.
Maybe the mk4 will recognize the 7260 BT and the mk3 bios will not.

 

Yes, and as soon as I installed toshiba, the default radio disappeared. Once I remove toshiba default pops right back up. However, I am having difficulty enabling the actual file transfer setup between my phone and tuffbook. those 5 "unidentified devices" in device manager are already giving me a headache and seem to be the source of my problem. The strange thing is that this worked on the mk1 flawlessly.

 

2 down 3 to go. Driver name. BT_20.30.0_64_Win7.exe
https://downloadcenter.intel.com/download/27491?v=t

 

you are getting closer than I ever got

 

Final update. I got the last 3 by going to the device properties - services of the device im trying to connect and checking everything and clicking OK and waiting for the devices to install then unpairing and repairing the device. No more yellows in device manager.

Oddly, still having trouble sending or receiving files between either of these devices... worked perfect on mk1....

 

interesting---and frustrating

 

I don't know anything about Windows 10 so I will comment.

Now that you have bluetooth set up:

Could it be a System File sharing issue?

For example: https://www.teamknowhow.com/kit-gui...5000/how-to-set-up-file-sharing-on-windows-10

 

Jeff,
Hes running win7 64

 

Even though I am running windows 7, I think it's a good question and a possibility that this might be the problem. I will do more research.

 

disable all anti virus or security suites.

 

Still no luck...

 

No luck with?
Bluetooth file transfer?
What about other Bluetooth devices?