CF 31 suddenly won't boot

Hello everyone,

I turned my computer off this afternoon for the first time in a week or so, and when I turned it back on, it wouldn't boot into Windows. Instead, I got an error code:
0xc0000001

Fortunately, I have a cloned drive (which I'm using now) from a two months ago, but don't really have a clue about how to fix the problem with the other drive. I ran the PC diagnostic tool from the BIOS and everything checked out. I have the two Panasonic Installation discs for the machine, as well as a Windows 10 installation disc. Though I do somewhat regular backups, I'll lose many forty or fifty hours of work if I have to reinstall Windows on the other drive.

Also, on the third attempt I disconnected the power cord, removed the battery, and held the power switch for 30 seconds. It didn't help.

Any help would be greatly appreciated.

-Lyell

 

Okay, the problem just got stranger, and much more potentially damaging. After successfully booting up the cloned drive (cloned back in October) in my 31, now it's doing the same thing as the other drive. The windows dots spin and spin, and then take me to a screen saying that it won't boot. I've run through all the options on the page, safe mode, etc.... but nothing works.

To be clear. These are two different drives, and each has a dedicated caddy. Has anyone encountered anything like this?

 

I think you've changed something in BIOS. Try to load setup defaults.
Have you added RAM? Try to remove modules one by one.

 

Thanks, BaRRmaley. I thought it might be the RAM too, so yesterday I swapped out the 16gb that I put in last year, for the 8gb that the machine came with. Same behavior.

I loaded the setup defaults, rebooted, and that put me into some kind of endless loop of messages. (I'm doing this in between jobs, so I didn't have time to write them down--they were about not being able to establish a link with something.) I also booted from the Windows disc, and tried all the troubleshooting tools--none worked. I'm calling on a Windows expert here in town later today. Keep your fingers crossed.

 

I think it tried to boot from LAN. Check your boot order, hdd has to be in 1st position. Check if there is UEFI and/or Secure boot enabled.

 

So, in Bios I go to the Boot tab and it looks like this:
Boot Mode [Normal]
UEFI Boot [Enabled]
CSM Support [Auto]

>UEFI Priorities looks like this:

Boot Option #1 [Windows Boot Man. . . . ]
Boot Option #2 [UEFI: IP4 Intel (. . . ]
Boot Option #3 [UEFI: IP6 Intel ( . . . ]

UEFI Boot Device Control
UEFI Boot from Hard Disk [Enabled]
UEFI Boot from Optical Drive [Enabled]
UEFI Boot from LAN [Enabled]
UEFI Boot from USB [Enabled]

Now it's possible that at some point after the BSOD I changed this, but this is how it reads now. Is this how it should look?

 

Also, in the Security Tab, when I press enter on Secure Boot, it looks like this:

System Mode state User
Secure Boot state Enabled
Secure Boot control Enabled

I have no idea what these are supposed to be, but to my knowledge they weren't touched. Thanks in advance for your help.

 

One possibility, and a question. A few days ago, the high 3.0 USB port stopped working altogether. I have a new one on order. Could a malfunctioning port interfere with booting into windows? Since I haven't added any peripherals or programs, I thought that might be one possibility. If there's a short of some kind, would it be advisable to remove the usb board now and start the machine up?

*follow up: just removed the usb board, started it up, same problem.

 

Long shot, but do you have a CF31 performance with the discreet GFX?

I had a similar issue, but can't remember the error code, the ATI card had started to fail, disabled that in bios and its been rock solid for a couple of years

 

Thanks for the suggestion, but I don't have a performance model.

 

Try to disable it.

 

Okay, I disabled it, and put hard disk in boot option 1. On restart it bypassed hard disk (considering it non-workable I guess) and went into the LAN loop. I shut it down, put the Windows disk in Optical drive, and restarted. Tried troubleshooting from the Windows disk again, but got the message "Couldn't repair your pc."

Then I tried the command prompt (X:\Sources), and ran CHKDSK and got the message that "Errors detected in upperase file."

I've got an appointment with the IT guy tomorrow, since I'm pretty much a know-nothing in this neck of the woods. Thanks for your help, and I'll let you know what develops.