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    CF-19 MK1 . I can't get it to calibrate the touch screen.

    Discussion in 'Panasonic' started by johndouble, Jan 15, 2016.

  1. johndouble

    johndouble Notebook Enthusiast

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    I have a touch screen mk1 cf-19 toughbook.

    Every time I try and calibrate the screen it says

    "No suitable hardware was found to calibrate.'

    "The Digitizer Calibration Tool supports calibrating only integrated digitizers."
     
    johndouble, Jan 15, 2016
    #1
  2. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    What is the full model number?
     
    Shawn, Jan 15, 2016
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  3. johndouble

    johndouble Notebook Enthusiast

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    cf-19chbcdbm
     
    johndouble, Jan 15, 2016
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  4. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    CF-19CHBCDBM
    Description: WinXP, Intel Core Duo U2400 1.06GHz (Centrino), 10.4" XGA Touch, 80GB, 512MB, Intel WiFi a/b/g/n, Dual Pass (UpperWWAN/Lower:WLAN), TPM, GPS, Bluetooth, Verizon EVDO Rev A, No Drive

    There is a difference between touchscreen and digitizer.
    Yours has a Touchscreen not a digitizer.

    What OS are you using?

    If you are using Vista or Win& you will need to be using the Vista BIOS.
    http://business.panasonic.com/support-computerstablets-downloads-searchdownloads
     
    Shawn, Jan 15, 2016
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  5. johndouble

    johndouble Notebook Enthusiast

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    Vista. and BIOs version 1.00L14
     
    johndouble, Jan 15, 2016
    #5
  6. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    CF-19[C/D] series BIOS Update Procedure

    There are two BIOS update programs for CF-19[C/D] series:
    Bios_19_1_r070207.exe - For upgrading to Windows Vista from Windows XP
    After executing this program,
    BIOS will be V1.01L16 and Embedded Controller will be V1.10L11.
    Bios_19_1_r080013.exe - For re-downgrading to Windows XP from Windows Vista
    After executing this program,
    BIOS will be V1.00L16 and Embedded Controller will be V1.00L11.

    CAUTION:
    Log on to Windows as an administrator.
    Connect the AC adaptor and do not remove it until BIOS update is complete.
    Delete the Supervisor Password if it has been set.
    Back up important data to other media or an external hard disk before BIOS
    update.
    These update programs also update Embedded Controller.


    CASE 1 – When upgrading to Windows Vista

    Procedure I: Save your settings of Setup utility
    (1) Shut down the computer.
    (2) Turn on the computer, and press [F2] several times while “Panasonic” boot screen is
    displayed.
    (3) Write down all of the contents of the Setup utility.


    Procedure II: Preparing the BIOS update program
    (1) Turn on the computer, and log on to Windows as an administrator.
    (2) Execute “bios_19_1_r070207.exe”.
    (3) Read the license agreement carefully, and click [Yes].
    (4) The screen to specify the destination location appears. The default location is
    “c:¥upbios”. Specify your location and click [OK]. (You usually don’t need to change
    the location.)


    (5) Wait until the message “Unpacking of files completed” is displayed.
    (6) Click [OK].


    Procedure III: Execute the BIOS update program
    (1) Select [Start]-[Run], enter “c:¥upbios¥wb191v16”, and click [OK].
    (2) Click [Continue] at the User Access Control screen.
    (3) Confirm that “V1.01L20” is displayed as “New BIOS”, and Click [Write].
    (4) Click [Yes].
    (5) Click [Yes].
    (6) Click [OK] to shut down the computer.
    (7) Power on the computer and be patient to wait until the message to press <F2> to
    enter SETUP, which indicates that BIOS update is complete. It takes a little while.
    (8) Press [F2] to enter SETUP.
    (9) Set System Time and System Date at Main menu.
    (10) Press [F10] and [Enter].
    (11) Upgrade to Windows Vista using Windows Vista Product Recovery DVD-ROM.
    (Refer to the Operating Instructions Manual.)
    (12) Change Setup utility settings to the previous one written down at the step I-(3) if
    necessary.


    CASE 2 – When re-downgrading to Windows XP

    Procedure I: Save your settings of Setup utility
    (1) Shut down the computer.
    (2) Turn on the computer, and press [F2] several times while “Panasonic” boot screen is
    displayed.
    (3) Write down all of the contents of the Setup utility.


    Procedure II: Preparing the BIOS update program
    (1) Turn on the computer, and log on to Windows as an administrator.
    (2) Execute “bios_19_1_r080013.exe”.


    (3) Click [Allow] at User Account Control screen.
    (4) Read the license agreement carefully, and click [Yes].
    (5) The screen to specify the destination location appears. The default location is
    “c:¥upbios”. Specify your location and click [OK]. (You usually don’t need to change
    the location.)
    (6) Wait until the message “Unpacking of files completed” is displayed.
    (7) Click [OK].


    Procedure III: Execute the BIOS update program
    (1) Click [Start] button and enter “c:¥upbios¥wb191x16” into the text box which shows
    message “Start search” originally and press [Enter] key.
    (2) Click [Continue] at the User Access Control screen.
    (3) Confirm that “V1.00L20” is displayed as “New BIOS”, and Click [Write].
    (4) Click [Yes].
    (5) Click [Yes].
    (6) Click [OK] to shut down the computer.
    (7) Power on the computer and be patient to wait until the message to press <F2> to
    enter SETUP, which indicates that BIOS update is complete. It takes a little while.
    (8) Press [F2] to enter SETUP.
    (9) Set System Time and System Date at Main menu.
    (10) Press [F10] and [Enter].
    (11) Downgrade to Windows XP again using Windows XP Product Recovery DVD-ROM.
    (Refer to the Operating Instructions Manual.)
    (12) Change Setup utility settings to the previous one written down at the step I-(3) if
    necessary.
     
    Shawn, Jan 15, 2016
    #6
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  7. safn1949

    safn1949 I'm sure I'm on the wrong planet

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    I still make that bios update mistake every so often on the 30Mk1.
     
    safn1949, Jan 15, 2016
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  8. johndouble

    johndouble Notebook Enthusiast

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    I'm using vista to upgrade to windows 7. If I were to upgrade the BIOs would I be fine to upgrade to windows 7 from vista?
     
    johndouble, Jan 15, 2016
    #8
  9. toughasnails

    toughasnails Toughbook Moderator Moderator

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    Yes...that is the way to do it.
     
    toughasnails, Jan 16, 2016
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  10. toughasnails

    toughasnails Toughbook Moderator Moderator

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    toughasnails, Jan 16, 2016
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  11. johndouble

    johndouble Notebook Enthusiast

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    I just installed XP sp3.

    No drivers or nothing else.

    Do I begin the upgrade process now, or do I need to install the other drivers for XP as well?

    I notice that there are Windows XP, Windows XP tablet 2005,and Windows XP sp3 drivers. If I have to install drivers, which drivers should I pick for sp3?
     
    johndouble, Jan 16, 2016
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  12. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Are you going to keep win XP? Or are you going to go to Vista then Win7?

    Here are the official drivers. Choose CF19C/D/E mk1...then Windows XP sp1.
    Be sure to install in correct order.
    Once you are done, verify that everything works properly.
    If you want to go to Vista or Win7, you will need to update the BIOS as stated before.
    XP uses a different BIOS than Vista/Win7.

    Win XP sp2 and later have ALL of the components of XP tablet. There is no need to use XP tablet.
     
    Shawn, Jan 16, 2016
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  13. johndouble

    johndouble Notebook Enthusiast

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    I planed on updating from XP to VIsta to Seven.

    I got a good portion of the laptop up and going.


    I got the calibration screen to appear!!!!! Something that didn't work before.

    Now I have a a issue with a screen that's dimish,yellow,and the the accuracy is off by 3/4 of an inch.

    Is it a bad screen? If so would a mk3 touch panel work with m1?
     
    johndouble, Jan 16, 2016
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  14. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    If I recall, a mk3 uses a different harness assembly.Yellow and dim is not good.
     
    Shawn, Jan 16, 2016
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  15. johndouble

    johndouble Notebook Enthusiast

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    When I use the stylus to touch where the arrow key is the mouse moves away 3/4 inch way. I can't use the start button with the stylus.
     
    johndouble, Jan 16, 2016
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  16. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    That sounds like it is out of calibration. Use the Windows calibration tool. Not the Panasonic/Fujitsu one.
     
    Shawn, Jan 16, 2016
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  17. johndouble

    johndouble Notebook Enthusiast

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    How do I find it? it's not in control panel.
     
    johndouble, Jan 16, 2016
    #17
  18. toughasnails

    toughasnails Toughbook Moderator Moderator

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    You will not need to update to Vista. Just put XP on it and update the bios to the Vista bios then go to W7. That's how I did it.
     
    toughasnails, Jan 16, 2016
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  19. CWB32

    CWB32 Need parts for my flying saucer.

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    a *yellowish* screen may be the RGB settings ...
    in vista and W7 there is a way to set these ... not in XP .
    you might want to load vista or W7 before going much further .
    an option is to use the color settings in the intel video driver interface (for XP and the others as well) .
    if you can't get any blue at all ... then there is a problem with the blue decoder/driver for the lcd .
    there is a way to load a program to adjust the rgb in XP but it requires couple of other dlls to be installed .

    as was mentioned , a ccfl and/or inverter could be going south .
    the fix for this is to replace them both (many hours on both) .

    purchasing a complete used top is another possible solution .
     
    CWB32, Jan 16, 2016
    #19
  20. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    My GUESS is yellow = aged CCFL tube
    Failing inverter is usually red tint.
     
    Shawn, Jan 16, 2016
    #20
  21. johndouble

    johndouble Notebook Enthusiast

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    It's just a hint. of Yellow. Maybe it's because it's a older display.

    I got it to calibrate correctly. Just forgot to click save on calibration.


    Now my primary issues with the laptop is that the FN does not want to deactivate for some reason. When I type I get numbers. So now at the moment I have to hold down the FN button to type.
    That and I can't use FN to change the volume or brightness of the screen. I'm also unable to use the tablet buttons.

    Is the screen suppose to rotate when you use the tablet mode?
     
    johndouble, Jan 16, 2016
    #21
  22. CWB32

    CWB32 Need parts for my flying saucer.

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    how many hours on the machine (in the bios) ?
     
    CWB32, Jan 16, 2016
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  23. johndouble

    johndouble Notebook Enthusiast

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    8200ish
     
    johndouble, Jan 16, 2016
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  24. toughasnails

    toughasnails Toughbook Moderator Moderator

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    You need to do that because this will give you a idea if your touchscreen is good or not. If it saves it you are good but any error message means trouble.

    Is your number lock key on ??

    That's one of the problems with W7 that I was talking about.
     
    toughasnails, Jan 16, 2016
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  25. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Keyboard may be failing..
    I have several here.
     
    Shawn, Jan 16, 2016
    #25
  26. johndouble

    johndouble Notebook Enthusiast

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    The touch screen works great.

    The number lock fixed the issue. thank you.

    I'm still on XP. I wanted to fix the issues before moving on to vista.
     
    johndouble, Jan 16, 2016
    #26
  27. toughasnails

    toughasnails Toughbook Moderator Moderator

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    Do you mean the front buttons. Forget it...they will not work on W7 anyways
     
    toughasnails, Jan 16, 2016
    #27
  28. johndouble

    johndouble Notebook Enthusiast

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    Well I need to get the FN buttons working for volume and brightness. Other than that I can upgrade.
     
    johndouble, Jan 16, 2016
    #28
  29. toughasnails

    toughasnails Toughbook Moderator Moderator

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    What I am really trying to say is if you are going to upgrade to Vista then to W7 why worry about problems in XP . Once you start the upgrade process XP will be gone. You I hope will do a clean install.
     
    toughasnails, Jan 17, 2016
    #29
  30. johndouble

    johndouble Notebook Enthusiast

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    I just want to make sure the hardware works before I upgrade the software. It would be assuring to know that the touchscreen works hardware wise so I could rule it out for troubleshooting for instance.
     
    johndouble, Jan 17, 2016
    #30
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  31. toughasnails

    toughasnails Toughbook Moderator Moderator

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    I agree at least you know that works :)
     
    toughasnails, Jan 17, 2016
    #31
  32. CWB32

    CWB32 Need parts for my flying saucer.

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    8.2K hours ...
    might just be the lamps starting to shift in spectral output .
    sooo ... using one of the methods i mentioned should straighten things out ,

    i'm with blair ... swap out for W7 and then you'll know what's real .
    not much sense in trying to fix something that won't work eventually due to non-support .
     
    CWB32, Jan 17, 2016
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  33. Shellback

    Shellback Notebook Geek

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    <----------------------------------------------------->
    You will have to set the screen rotation positions first.
    Go to Start> programs> Panasonic> display rotation tool, "click"
    Then go to the taskbar and right click the taskbar icon (red and white and it may be hidden) and choose "settings".
    Choose any combination of positions you like.
     
    Shellback, Jan 17, 2016
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  34. Shellback

    Shellback Notebook Geek

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    Shawn, you have helped many many people on this forum and maybe I can help you.
    I would like to give you a hard drive for a CF-19CHBAXBM with Win 7 Pro that has the front buttons working (with bios update of course).
    PM a mailing address.
    Sincerely
     
    Shellback, Jan 17, 2016
    #34
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  35. toughasnails

    toughasnails Toughbook Moderator Moderator

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    I would love to know the trick on how you got all the buttons to work....I know others would too
     
    toughasnails, Jan 17, 2016
    #35
  36. johndouble

    johndouble Notebook Enthusiast

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    The display rotation tool is not there in the start menu,but I can access the software from the taskbar.

    I try changing the settings by task bar and no cigar when I rotate the screen.

    When the PC boots a pop up appears that says

    "Display Rotation"
    "Unsupported Touchpad Driver."
     
    johndouble, Jan 17, 2016
    #36
  37. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    PM sent on the drive.
     
    Shawn, Jan 17, 2016
    #37
  38. Shellback

    Shellback Notebook Geek

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    It has been several years and I don't recall doing anything special. Maybe just luck.
     
    Shellback, Jan 17, 2016
    #38
  39. johndouble

    johndouble Notebook Enthusiast

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    Does anyone have the Bios_19_1_r070207.exe file?
     
    johndouble, Jan 17, 2016
    #39
  40. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Last edited: Jan 17, 2016
    Shawn, Jan 17, 2016
    #40
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  41. johndouble

    johndouble Notebook Enthusiast

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    What contents from the setup utility do I need to write down when upgrading the BIOS?
     
    Last edited: Jan 17, 2016
    johndouble, Jan 17, 2016
    #41
  42. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    I personally never write anything down. I just flash them and then change what settings I need to after it's done.
     
    Shawn, Jan 17, 2016
    #42
  43. johndouble

    johndouble Notebook Enthusiast

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    Thank you.
     
    johndouble, Jan 17, 2016
    #43
  44. johndouble

    johndouble Notebook Enthusiast

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    It threw up the error bad checksum, reverting the default setting.

    I now have bios v1.01L16& embedded controller v1.10L11

    Yet I can't use the touch screen now. Is this normal?
     
    Last edited: Jan 17, 2016
    johndouble, Jan 17, 2016
    #44
  45. johndouble

    johndouble Notebook Enthusiast

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    I got the tablet buttons to work for brightness with vista.
     
    Last edited: Jan 17, 2016
    johndouble, Jan 17, 2016
    #45
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  46. CWB32

    CWB32 Need parts for my flying saucer.

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    did you re-dl the bios flash stuff ?
     
    CWB32, Jan 17, 2016
    #46
  47. johndouble

    johndouble Notebook Enthusiast

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    I just installed the bios once and transparently it works now.

    How do I install the Misc driver?
     
    johndouble, Jan 17, 2016
    #47
  48. CWB32

    CWB32 Need parts for my flying saucer.

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    as i recall , there is a sequence for installing them ... i may be wrong .
    one of the other guys will know about this .
     
    CWB32, Jan 17, 2016
    #48
  49. johndouble

    johndouble Notebook Enthusiast

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    I'm trying to get screen rotation to work. After that I upgrade to windows seven.
     
    johndouble, Jan 17, 2016
    #49
  50. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Shawn, Jan 17, 2016
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