TLDR; Can a bad screen occasionally work but mostly not? Sound like a known failure mode?
I got the device blank and with no stylus. I installed Windows 10, Ubuntu, then Mint. Touch screen didn't work with any of the above. I ordered a replacement touch screen thinking it was a touch only model. I opened the screen case, disconnected the three visible ribbon cables and then realized the replacement screen wouldn't work since mine was a multi touch with wacom digitizer.
I reconnected the ribbon cables and put the case back together. At this time, I received the Win 7 factory reinstall disks. I also received a replacement stylus. I installed the factory disks and Voila the stylus and touch both worked beautifully. I played around with it for a few hours.
Overnight, Win 7 did a lot of updates and at the end of them, neither stylus or touch worked. I groaned and did the factory reinstall again with plans to disable Windows 7 update. It still doesn't work. Tried factory refresh many times and can't get stylus or touch to work again.
It's maddening that I got it to work for just a few hours. Before I was convinced the hardware was bad. But now I don't know.
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1) Do you have Mosart Multi-Touch Device in your Device manager? What's the driver version? Show photo/screenshot of HID devices.
0) Check your touchscreen is still enabled in BIOS. -
"Mosart" is not there. touchscreen is enabled in BIOS. You want photo of items under "Human Interface Devices" for HID? I can get tomorrow, but there are currently two entries: "HID-compliant device" and "Tablet Buttons for Panasonic PC".
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The one time it worked, there was a slide out panel on the left side of the screen. The many re-installs I've done since then don't have that. Running the Touch Calibrate gives me "This application program is not fully supported under the current type of PC."
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I'm not sure whether your hardware is ok, but let's presume it's a driver problem.
I see you've already used factory reinstall disk for your CF-195D.
Try to install panasonic one-click drivers bundle on your current OS installation. If it doesn't help - clean OS installation (Win7/10) and one-click drivers bundle. Not using factory disks this time.
CF-19(5) Mk 7 Multi-touch screen (mostly) bad?
Discussion in 'Panasonic' started by cas206, May 3, 2020.