CF-19CHBAXBE

Hi All
This will be my first ever post on any site so bear with me please.
I have had this Toughbook few a years, I believe it to be a mk1 touchscreen with xp pro. I brought it second hand all set up and every thing working. But the hard drive has finally packed up. I brought a recovery disc as I never had any backup discs with it. I fitted the new hard drive, put the disc in and all seem to go as planned, but the touch screen does not work ?. Any ideas please.

 

Welcome to the Panasonic Toughbook forum
Was you touchscreen working before? This has happened to me before when using the restore disk. All the drivers are in your "util" folder. You will just need to install them yourself.

 

Hi
Thanks for the quick reply. Yes all was working before the hard drive gave up. I did see that all folders an files were there. Do you know which ones to use and in what order. I thought for a moment I got the wrong disc and it should have been the tablet version.

 

Try this image (CF-19CH)

 

If you got the wrong disk it would not let you install it. The disk will check first to see if it is the right one. You could try installing it again. It might install it this time...it did for me.

 

Thanks for the replies. I have tried to reload 3 times with the disc I brought and twice with image and still the same outcome. I am thinking that more went on when the hard drive failed. So I think it will have to be another toughbook. I will probably upgrade this one to win 7 and sell it on with the touch screen as not working.

Thanks again

 

Check whether touchscreen is enabled in BIOS and whether it's present in device manager.
Also I think it will work in Win7 without problems )

 

Hi

There is no setting in the bios for the touch screen. I do remember in one of the forum post, it said that the cf19c mk1 did not have it. But my screen was definitely working prior to the hard drive failure.
When I install the recovery/restore disc, everything is there, all drivers, files and folder, it just seems to have packed up. very strange. I put it down to our Typical British weather.

Cheers Robbie

 

Same problem
http://forum.notebookreview.com/threads/cf-19c-touchscreen-not-working.747967/

Additional info for a test under Linux
https://wiki.ubuntu.com/Touchscreen

 

When I get home tonight I will have a look at my MK1 and let you know which drivers to load. It's not that hard.

 

yeah ... i agree ... more information is needed to get the touchscreen working .
i seriously doubt that a HDD cratering and joining the choir invisible (wink wink nudge nudge) would kill the/a touchscreen or the interface circuitry .
it would be like a defective radiator cap killing the tail lights .

 

Lay hands on a linux disk / stick before doing anything else. Mint 17.1 will run good and can be used across multiple platforms. Touchscreen works out of the box. Diagnostic tool, yes?