The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    CF-19mk1 recovery DVD?

    Discussion in 'Panasonic' started by FtCoAlex, May 6, 2012.

  1. FtCoAlex

    FtCoAlex Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Hey all, I have a CF-19CHBAXBM running XP that has been giving me blue screen errors and per Geek Squad needs an OS reinstal. Only problem is somehow I ended up with a CF-19mk3 XP tablet recovery DVD instead of the proper recovery disc. Panasonic does not have the mk1 XP backup image DVD as an option on their DVD order webpage. Any advice on where I can get the proper disc or on a work around?
    Alex
     
    FtCoAlex, May 6, 2012
    #1
  2. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    toughasnails, May 6, 2012
    #2
  3. FtCoAlex

    FtCoAlex Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Thank you! 5 minute phone call with Heartland and the DVD should be here by the end of the week. I was starting to have nightmares about having to switch back to my old Acer.
     
    FtCoAlex, May 7, 2012
    #3
  4. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    what did they charge. you counting shipping?
     
    toughasnails, May 7, 2012
    #4
  5. FtCoAlex

    FtCoAlex Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    $35 with overnight shipping
     
    FtCoAlex, May 8, 2012
    #5
  6. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    Wow...very good price
     
    toughasnails, May 9, 2012
    #6
  7. Thanatoz

    Thanatoz Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Do you have a part number for the recovery disks? I need to order a set as well.

    -Thanatoz

    TANSTAAFL - There Ain't No Such Thing As A Free Lunch! (someone has to pay for it)
     
    Thanatoz, Nov 4, 2012
    #7
  8. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    Just give them a call, you will not need the part number just the full model number and serial number. The cost is $35.00 + at least $20.00 s/h
     
    toughasnails, Nov 4, 2012
    #8
  9. FtCoAlex

    FtCoAlex Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Hopefully they haven't started charging that much for shipping. When I ordered my disk it was just the $35
     
    FtCoAlex, Nov 5, 2012
    #9
  10. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    Not sure which member it was but he just got one and it cost him $35 + $20 s/h = $55.00 ...it cost me $15.00 for s/h last month for one
     
    toughasnails, Nov 5, 2012
    #10
  11. AZinAK

    AZinAK Newbie

    Reputations:
    21
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Thanks toughasnails! I called Heartland Services and highly recommend them. I went to the BIOS for the model and serial number of my Toughbook MK1, as someone had peeled the stickers off of the bottom of the machine. I read the numbers to the rep at Heartland, and they had a DVD on my desk the next day! That is really good, as I am in Alaska. Most vendors will say they are shipping next day and then I won't see it for 2 or 3 days. Using this disk, I was able to to take the machine from zero to complete in less than a half hour. Awesome! $35 for the disk, plus $15 for shipping. Well worth it.
     
    AZinAK, Feb 5, 2013
    #11
  12. toughasnails

    toughasnails Toughbook Moderator Moderator

    Reputations:
    7,107
    Messages:
    6,193
    Likes Received:
    2,254
    Trophy Points:
    331
    Welcome to the Toughbook Forum
    Most don't understand how easy it is to use the recovery disk...it's the only way to do it. Glad every thing worked out good for you.
     
    toughasnails, Feb 6, 2013
    #12