CF-28 -- CD works, but can't read DVD

Greetings from Memphis, TN ....

One of the guys at work bought a CF-28 from eBay. I must say, I'm impressed with the laptop. It did not come with a CD/DVD drive, only the FDD. However, he bought a CD/DVD drive from eBay. When it arrived, it had a minor issue. It will read CDs fine, but insert a DVD and it just sits there ... you can hear the drive clicking, but nothing happens.

He contacted the seller who took the drive back and gave a full refund. So he bought another CD/DVD drive on eBay from a different seller. It arrived, and same problem.

I have not opened the sled to verify the physical drive, but I have no reason to suspect that it has been swapped to a generic. Especially considering both drives gave the same symptoms. The drive is a Panasonic DVD-ROM & CD-R/RW Drive Pack, model CF-VDR282.

The driver that loads is the Mashu****a driver.

I'm at a total loss here. The CD portion works fine. The drive shows up in the Device Manager as the correct drive w/ CD and DVD. But ... the DVD just won't work.

I've spent all morning searching this site and the 'net ... no luck so far.


I appreciate your assistance ..

 

are you trying to play a copied dvd or a original dvd?????
some dvd cant read at certain speeds for example if the dvd was burned at 4x speed and urs is only a 8x it wont read the dvd.........
best was to check is put any original dvd into it and see............

 

I tried a commercially produced data DVD, a commercially produced video DVD, and a video DVD that I burned in a set-top DVD recorder. Nothing. When you look at the drives in My Computer, it shows up as if the drive is empty.

I disassembled the carrier to make sure that the drive was correct, and it is a Panasonic drive.

Everything else works on this laptop. If I install the FDD into the bay, it works fine. CD's read fine in the drive.

/me is stumped ...

 

have you got everest on ur laptop??????????
if not download pc wizard 2007 and see what it says about ur drive????????
to get a exact firmware is going to be really hard, most around are to make the drive a slave which you dont need...............

 

Replace the CD with a DVD R/W for $65 and have a $300 drive!

 

I thought about that, but I hate to tell the guy to spend $65 and "we'll see if that works." I mean, if the original Panasonic drives didn't work, and we tried two different ones, then I suspect that putting in a 3rd party drive and soldering the jump won't work either.

But, it may just be a problem with the XP drivers for the Panasonic drive, and putting in a Sony drive would solve it.

 

If you've tried two different drives and neither works I doubt it would be a driver issue. You amy want to look for a bent pin where it inserts. You may need to open it up to take a look!

 

replace the cd rom on the pack by model UJDA750

 

the drive might need changing,
when you bought it did the seller give any gurantee or said it reads dvd....................

 

DJACID ... I've tried two different drives already, both do the same.

The guy who owns the laptop doesn't think it's a big enough deal to warrant me tearing the whole thing apart to check pins on the connector inside. So for now, he just doesn't have DVD.

 

best bet jut get it replace,
pm toughbook for advice and he'll let you know the best way to go about,
to get a full helping manual cost afew quid on ebay.......
but as i said pm toughbook and ask him........