CF-30 MK2 (G) Sleep issue and Restart issue

I have a cf-30 MK2 running windows 7 that will not sleep it goes to sleep and comes right back on and I have check everything there is nothing turning it back on in the software, I also loose the LAN when i "turns it self" back on.

2nd When I try to shut down the laptop it shuts down but then turns its self right back on and boots up. Ive tried removing all attached devices and disabling gps wan lan ect and nothing seems to matter it just will not shut down and stay down so to speak. i have to hold the power button down to cut it off. I also removed the harddrive and booted up on a "minixp" cd and tried to shut it down that way also but again it shuts down for about a second and turns right back on.

Any one have any suggestions to check hardware wise? I have replaced the flex for the power switch but nothing changed ive check all connections and cant find anything. Maybe there is a relay on the motherboard thats not staying "closed" idk Ive tried everything and Im almost 100% sure its a hardware issue and not a software one for the reason i tried vista and win7 and cd mini xp and it all did the same thing.
Any help would be great! Thanks

[email protected]

Josh

 

My wild guess; check you cmos battery. It maybe kapot already.

ohlip

 

Have you looked in the bios setup or tried defaulting it?

 

I tried both this morning, The unit only has 60 hours on it. I tried disabling everything and removing almost everything and it still will not stay shut down. Thanks for the suggestions though. I am wondering if its a switching diode on the main board. I have thumbed though the service manual well the "simplified" one which is no help lol and cant really find anything. I called the mother ship and they want 179$ just to tell me whats wrong and I do not think they fix Main board I am pretty sure they just say oh its the main board it will be an extra $400.

 

It ain't hardware related unless it spent 60 hours on the bottom of a lake.

You loaded W7 and a driver is not loaded correctly... Or not loaded at all.

Just my guess.

 

I loaded all the drivers properly, I even removed the hard drive and booted it on a minixp disk and shut is down and it did the same thing it shuts down and turns right back on a boots up. I also put another hard drive in so i would not have to erase my win7 one and loaded vista and all drivers and it did the same thing. The only thing I have not tried is using a restore disk, because I do not have one, but like i said it even did it when the hard drive was removed.

 

Is it possible that there is a bios that will not let the laptop shutdown? I believe a G model is a federal model. What is the complete model #? What are the bios and ec versions?

 

Your problem is very interesting to me. Did the date go back to when it was manufactured after all the power where pull out like the main battery and AC with the exemption of the cmos battery?


ohlip

 

The full model # is CF-30G3SDZAM, The bios is V2.00L14 and EC is V2.00L11
The cmos battery is good it hold the date and time it only resets if i remove the cmos and everything else.

 

Also, is there anyway to load V2.00L15 (for the F) with the bu30m2 tool?

 

ou would probably have to change the model number to do that. Not sure if it is a good idea.

 

I would say "maybe". There is also an updated EC, V2.00L14. The bios and EC update are to enable Gobi use in the Mk2. The bios update alone will not enable Gobi. I did update my Mk2, F, with both, from v11 on both, and it wasn't as easy as it should have been.

You need this file to get the EC update:

https://panasonic.ca/PCS/Firmware/cf30F_mk2_bios_v200L15.iso

Extract the .iso image with WinRAR. Make 2 bootable floppies and copy the bios files to one and the EC files to the other. Update the bios first.

There are apparently 2 EC files in the ecup folder. The ecup.bat references RV200L14.302. I have no idea what HV200L14.302 does.

While this worked for me, I don't assume any responsibility for anything that might go wrong.

 

Well, I bought the restore disk from Rob and have been up all night "restoring" it and guess what lol it still wont shut down, wont sleep and wont hibernate. im going to bed now i guess. Im going to try and change the model number tomorrow and see if i can update the bios and maybe something will change. This thing is really aggravating me, I have been working on it for days now and still no solution.

Thanks
Josh

 

I would first try it without changing the model number. The only difference between the F and G model is that the G is a "federal" model. Mainly, no WLAN, no bluetooth.

Model Number:
CF-30G3SDZAM
Status:
DISCONTINUED
MSRP:
$3,749
Description: No Wireless, WinXP, Intel Core 2 Duo L7500 1.60GHz, No WLAN, 13.3" XGA Non Touch, 80GB, 1GB, TPM1.2, No Optical, Smartcard, No Bluetooth

 

If I were you, I have one sort of a component that prolly you haven't yet done. Sorry! I don't wanna go back to a front page of this thread to review all the recommendtion. Give it a shot, I have troubleshoot a couple of CF-30 with a problem only on the wireless card.

Pull out the wireless card and then reboot without the wireless card on it.


ohlip

 

Could it be as simple as disabling WOL & unchecking network adapters "allow this device to wake..."
+ pins in the lan socket shorted by corrosion products?

 

I tried the bios update and it will not take it without a model number chance so ill probably just wait on that, I removed the WLAN card and still no go. I also check the pins on the lan connector and checked the actual harness still nothing. But one thing I keep seeing over and over is the LAN keeps going away after it turns it self back on. it does not even show up in bios until i manually cut the computer off with the switch. Anyone know which chip on the main board is the nic so i can look at it? Im starting to lean toward that being the issue but like i said i comes back and works fine until it goes to sleep or i try to shut it down and it turns it self back on. I disabled all the WOL and other things that could cause it to wake but still nothing.

Thanks for all the replies and help, Hopefully I/ We will get it

Josh

 

well, I went a head and tried the bios update it worked smoothly after i changed the model number which i changed back afterward. but the problem still persist.

 

Years and years ago I had the same problem with an always reliable 3com card in a desktop. After physically removing the card I could get the computer off and a new 3com Ethernet card did the rest.
But this has been suggested before and I have no idea if there are other components that are capable of waking a computer?

 

If I could find where the nic was on the main board I'd removed it and sweat a new one on there. I bet this is the problem. Thanks

Josh

 

Have you run the self diagnostics?

Download this service manual and go to section 7:

CF-30 Service Manual

 

I tried the Diag utility, I ran it 3 times and it passed all three. I dont understand what is causing this thing not to shut off completely or sleep, and why the LAN goes away after it turns it self back on until i actually power off the machine with the power switch the LAN returns. I am about ready to bring out the hammer lol.

Thanks
Josh

 

Random thought here.
Shut down when closing and all the other F keys are controlled by ACPI.

The Mark 2 doesn't play with Linux....in fact I had to disable ACPI to even get it (Ubuntu) to run. ACPI isn't defective necessarily on the MK 2 but it's definitely different.

Another thought:
Could this be the PCB that controls shut on closing or simpler yet the magnet being misplaced. Could this PCB be sending the wrong signal.(or none)

I know this post is all over the place but how about looking at the little parts before moving to the big ones?

The best of luck to you.

Jeff

 

I tried shutting it down with the lcd removed and hooked up to a monitor and it still just reboots and comes right back on. How did you disable the ACPI?


Thanks Josh

 

In the code when I loaded Ubuntu, added noacpi to the last line in the grub menu.
Bad power switch PCB?
I have a CF-52 that comes on when you remove-re-install the battery.
Edit: some improvement with new cmos battery.

Jeff

Couple quotes: (not mine)
"ACPI is absolutely required for W7, there is no nonacpi HAL (hardware abstraction layer)."
"my ACPI doesn't work and my computer starts on it's own"

----------------------------------------------------------------------------------
How about removing re-installing ACPI? Is there a setting in bios re: ACPI on the MK2? None on Mark1.

Back to work.

J

 

There is nothing in the bios that i can find, Im having the issue with and without an operating system. I loaded the factory restore disc back on it and it still happens. Im still thinking its a hardware issue of some kind, I have another cf-30 that when im in bios and i hit the power switch it shuts it down completely on the other cf-30 thats having the issue when i hit the power switch in bios is shuts off for about 5 secs and comes right back on (note the power light never goes off).

 

Page 7-23 in the manual shows the LAN cable connecting to the board is folded and squashed into the casing. Not good practice really.
I'd remove the bottom cover, disconnect that LAN cable, then power up/turn off.
If no change I'd spend at least a half-hour with a torch and a powerful magnifier looking for any sign of moisture ingress - especially around and under the DIMMs and other openings in the case - but also everywhere else I could get at.
Sometimes all you see is a faint whitish deposit where a droplet has dried out. It doesn't need a flood...
Lost count of the number of times removing/replacing IC's (after cleaning under and around them) has worked when there have been deposits on the pins.
Even though it fails without an OS might it be worth checking event viewer? Sometimes googling the results has helped me out... but I'm the village idiot when it's a software issue

 

Definitely FWIW check this out that I found on Qualcomm from Panasonic jp.

FWIW only but especially if you are using Gobi. Somebody that knows what this means jump in here. That "Selective suspend function" makes me nervous.
This is cut and paste. ( the quoted part) The double quoted part is me.

I was looking for something to test these fans. Then I saw the yellow on qualcomm and the rest is mystery.

G'luck mate..

Jeff.....I said FWIW....cringes

 

Well I finally got a chance to check the Main board over really good and did not see and water spots or any signs of damage. Im guessing I am going to have to just deal with it. Thanks for all you that replied. Does anyone no any other service provider other than Heartlands that wants 175$ just to look at it?

Thanks Josh