CF-30 MK3 - Please help! - Windows 10 Sleep Crash

Hi all-

I wanted to see if anyone has run into this issue and if there are any known fixes out there...... I have installed W10 Pro on CF-30s MK1 and MK2 without issue..... however on the MK3 I have run into this issue where the sleep and hibernate modes trigger a shutdown with bluescreen eventually. When the Toughbook is triggered for sleep (lid close or what have you), when you attempt to wake it, there is a black screen. You can move around the cursor and see the cursor.... but its a black screen. Nothing works as far as CTR/ALT/DLT or anything.... after about five min it bluescreens and restarts. W10 then asks if nothing has happened... its doesnt recognize that a crash occurred. Very strange! This happens with a clean install of W10 64bit and an install with W10 and the 64bit drivers used from the W7 MK3 64bit driver pack from Panasonic. Any ideas?????

 

I turn off sleep and hibernate on all of my machines. (Win7)
Those have always caused issues for me so I gave up on sleep//hibernate.

 

It's normal - you have to install all drivers so your devices could sleep and awake.

Check whether additional Panasonic software is installed too. Some programs, like Wireless switch utility, sometimes cause BSoD when they try to control hardware already controlled by Windows.
Also uninstall Panasonic (Toshiba) bluetooth stack - so you will have working bluetooth with audio etc. Controlled by large Windows key too
Sleep is one of the main OS functions and has to work and to be stable. I never shutdown my laptop - only sleep mode.
Use powercfg command to diagnose sleep problems.

 

Hi all-

Thanks for the information. Funny enough, this issue only persists on the MK3. I have installed W10 on the MK2 and the 32bit version of W10 on the MK1 and the sleep works fine. With the MK3, I have tried W10 with a clean install, no additional Panny drivers, and the sleep function works. Once W10 identifies and starts assigning compatible drivers for the video and other specs, good bye sleep function. It seems specific to the MK3.

 

Get the latest chipset drivers from the Intel website and forget about the old drivers from the Panasonic website and the Microsoft drivers too.

 

I also have had issues-- in win 7 64
I ended up just setting closing lid to "do nothing"
Now as for sleeping from inactivity, i set to two hours (lock at 30)

 

I actually set the lid to do nothing (except screen off) by choice, because I need it to keep connections alive while I am walking around with it.