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    CF-30 Mobilink Issues..

    Discussion in 'Panasonic' started by zeroboot, Apr 19, 2010.

  1. zeroboot

    zeroboot Newbie

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    Having issues with our CF-30s connecting to our Provider. It seems that randomly, anyone of our CF-30s (we have about 200 deployed right now) will not connect. We are running Mobilink and we have to use NDIS mode because of the way our users login and the security requirements of our laptops.

    We have noticed that when trying to connect, mobilink first attempts a connection on UMTS, and under no will circumstances will it ever connect! But once it finds HSDPA, it will connect instantly!

    Is there some kind of setting to force HSDPA? We have some older laptops using Sierra wireless and they have no issues whatsoever connecting to our provider network. We have been trying to get our provider and panasonic to resolve this issue for months.

    Note: these CF-30s are running the Novatel wireless cards. Any help would be greatly appreciated.

    One other note...we have tried numerous drivers and software versions, and have the same problem.
     
    zeroboot, Apr 19, 2010
    #1
  2. Toughbook

    Toughbook Drop and Give Me 20!

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    Zeroboot... Welcome to the forum. I wanted to bump this thread up as I KNOW that someone has the answer for you...

    The answer is bound to be a settings issue (Duh) but where I am not sure..... Can someone help this new member please?

    <Will the wicked-smart member please step forward?!>
     
    Toughbook, Apr 19, 2010
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  3. zeroboot

    zeroboot Newbie

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    If it helps, our wireless card model is:
    Novatel EU860D HSDPA Modem KIT as ordered through panasonic.
     
    zeroboot, Apr 20, 2010
    #3
  4. toughbook2010

    toughbook2010 Notebook Consultant

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    There is a post on here about the dip switch setting on the modem it's self.
    There is a setting for HSPDA You might check this. You have to remove the modem from the side. There will be a tiny opening with dip switches.
    Check this.

    TB2010
     
    toughbook2010, Apr 20, 2010
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  5. zeroboot

    zeroboot Newbie

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    the DSW are set right...it just always seems to drop down to UMTS and will never connect unless it moves up to HSDPA. this can take from several minutes to never connecting.

    Does anyone know anything about the differences between RAS and NDIS? When we connect with RAS we can get the connection, but our software doesnt appear to work on RAS only NDIS. NDIS seems to be causing us issues.

    I wonder what would happen if we went to a Gobi based card?
     
    zeroboot, Apr 21, 2010
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  6. zeroboot

    zeroboot Newbie

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    Are these D SW settings done on the removable wireless card or somewhere else?
     
    zeroboot, Apr 22, 2010
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