CF-30 Touchscreen Agony

CF-30CAQAZBM
Windows 7 Professional

Touchscreen worked great until I let my kids play around on MS Paint (they like to color). Five minutes later, the calibration is out of whack and touching the screen with the stylus produces a highlight box instead of selecting whatever it is I touched.

This happened before, same situation, and I was able to fix it by resetting the calibration data in Control Panel\ Tablet PC Settings. Now, that box is greyed out.

I ran both the Fujitsu calibration app and the calibration tool in Tablet PC Settings and the pointer is now somewhat accurate, but I still have the "highlight" issue whenever I touch the screen.

Any ideas? And no, kids aren't playing with this damn laptop anymore haha.

 

I have had that same problem. What I did once was restore the 30 back one week and see what happens

 

So, a little bit of an update. Running the calibration a few more times, I finally got it to "stick". I still have the highlight issue though, basically when I touch the screen and then touch it someplace else, this creates a highlight box between the two points that I touched. I can't for the life of me figure out how to change that.

I'd rather not restore it back, because I can't do it incrementally with the backup software I use, I'd have to do a full nuke and restore.

 

Get the kids a Toughbook of their own..

 

You do know I am talking about the one built into W7. Should only take 10-15 minutes.

 

What is listed under HID in [Device Manger]? Should be two hid devices not Fujitsu.

The mobo/registry is bonkers. Try battery pull reset*. Then restart twice.

*Pull power supply and battery (cmos not always necessary) and hold switch on until your finger gets tired.

And your bios/ec is 20/11?

BIOS V1.01L20 / EC V1.10L11 (Feb‚ 2008)
Model:
CF-30C/D(mk1)
CF-30[B/C/D/E]xxxxBx (For XP Downgrade Model Only)
Windows XP -> Windows Vista

 

Roger, I know. Maybe I'm behind the times, but my last experience with Windows backup/restore was XP and that was a nightmare. The first thing I did when I installed 7 was to disable Backup and install a 3rd party solution. I can do it, I back my system up daily to two different external repositories...I'd just rather not if I can help it.

 

Two devices:
FCL Pen Tablet
(maunfacturer: Fujitsu; location: Port #0002 Hub #0001)
HID Compliant Device
(manufacturer: standard system device; location: On FCL USB Pen Tablet)

BIOS is the proper version, v1.01L20 / EC 1.10L11.

I'm about to try the battery pull and see what happens.

 

I had the same problem a week ago on a CF19. It was a software problem for me.
No I don't remember what I did for sure..No I won't be able to remember.
But I will suggest that you uninstall all of the Fujitsu touchscreen drivers and reinstall the exact one for your model and OS downloaded from Panasonic.

http://business.panasonic.com/support-computerstablets-downloads-searchdownloads

 

Is this 32bit or 64bit?

try this 32 bit driver..You will need to unzip it manually and then install the driver. It's for win7 on a mk3 but it works on a mk1 and mk2 also.
http://pc-dl.panasonic.co.jp/dl/dow...screenDriver_v1.0.1.0_30K_30L_W732_ss6980.exe

 

32-bit. I did the battery pull and power on, then completely uninstalled the touchscreen driver and reinstalled using the link you sent me (thank you, btw!). No change.

 

With W7 the last thing I do is throw drivers at the system.

W7 "seems" to work best with two HID entries:
FCL USB Pen Tablet Device. ( Native W7, not Pana) and
HID-Compliant device: HID\VID_0430&PID_0530&REV_1002

Realize you are working with "Vista" tablet bios, not Fujitsu Touchscreen. "Touchscreen" numbers are four times the size of tablet numbers.

Annnd I don't know what Native means.

 

I don't know either. I ended up taking toughasnails' advice and restored my laptop to the 12th. Problem solved...but I'm still curious what the hell was wrong to begin with.

 

Just so everyone knows, it took two toddlers five minutes to create this situation that I've been burning brain cells on all day. Now that it's fixed, I can sit back and laugh a little

 

Jeff can set you up with a low budget CF29 for the kids to call their own..

 

Microsoft have been throwing a lot of updates at us lately and that might of been it. I have seen worse. Do you by any chance still have that thing asking you to update to W10?

 

Maybe when they get older...I'm pretty happy that they are for the most part outdoor kids. They'll have plenty of time to catch the Toughbook bug, haha.

 

Nope, after reading about the W10 updates and the issues regarding data submission to M$, I uninstalled everything related to the W10 update and I have my computer set to not update. So unless there's a backdoor way updates are still being installed, nothing should have changed.

 

If you have some spare time you should read this thread forum.notebookreview.com/threads/updates-to-hide-to-prevent-windows-10-upgrade-disable-telemetry.780476/ and download this program"Remove Telemetry-Win10 Upgrade Updates Script" . It can be found in the first post. One of our moderators wrote it. One thing it does is downgrades Internet Explorer 10 /11 down to 9...no spying in 9

 

It could be a Windows setting such as the ones for disabled users. Or maybe the default thingy for drag and drop.

I wish I could remember what I did to mine. I know it made me crazy for a while until I straightened it out.

 

My CF-30MK3 started throwing error related to fpapli dot exe.
Pad scroller? OK there it is [device manager][touchpad][driver][driver details]

Didn't now I was using it. Touchpad and TS both work. Maybe I'll loo it up. (as soon as I fix the kkkkkey)

 

What is fpapli.exe?
fpapli.exe is part of Fujitsu Pad Scroller and developed by Fujitsu Component Limited


I always delete the Panasonic touch PAD driver and use Synaptics latest driver.