CF-30 bluetooth desapeared in BIOS

Just found out that my Bluetooth is not working, checked the bios and option for Bluetooth is not there. I swapped module with different cf30 and there is working fine. Did someone had this problem before? Please help.Thnx

 

Welcome to the Panasonic Toughbook forum

Could you post your full model number (CF-30??) It will give us a better idea what you have.

 

model number is CF-30KTPJX2B

 

Model Number:CF-30KTPJX2B
Status DISCONTINUED
MSRP:$2,200
Description: WinXP (Win7 COA), Intel Core 2 Duo SL9300 1.60GHz (Centrino2), vPro, 13.3" XGA Touch, 160GB, 2GB, Intel WiFi a/b/g/n, TPM, Bluetooth, Single Pass (WWAN), Fingerprint, No Drive, Toughbook Preferred

 

On my 30 in the 3rd bios screen below wireless wan it shows Bluetooth. Just making sure you had the right screen

 

This is picture of my BIOS.No Bluetooth, I run test scan in bios and everything passed except bluetooth.I restored HDD from factory recovery DVD and in device manager was bluetooth but no usb bluetooth driver. Reinstalling Bluetooth Stock driver stoped after didnt find hardware, so I uninstalled Bluetooth device in device manager and now if I scan for hardware change nothing is comming up. I run windows XP.Meybe Im missing some other driver???

 

Just wondering if you did all the Microsoft updates , what are you running...XP SP1, SP2 or SP3 .

 

You say, "You just found out it wasn't working." Was it working before? Do you know for sure? You may need to crack open the bottom plate and make sure it is there... And connected.

 

CF30..Isn't Bluetooth under the keyboard??

 

Jozko,
I also have a couple of Mk3s ending in ...2B. Any particular reason you're staying with XP? Since yours ends in ...B, Heartland Services will sell you a Win7 restore disk for $35(which includes next-day shipping). Just make sure you have the right BIOS (ver 23) and EC Controller (ver 18) installed. The restore disk installs Microsoft BT Driver and Enumerator ver. 6.1.7601.7889 and all seems to work well. It is possible in the downgrade/reinstall/troubleshoot process you ended up with an incorrect BIOS/EC. In any case, you have probably the best of the 30 Mk3s (certainly one of the latest) - why not take advantage of it and go to Win7 - MS is supporting it for another 5 years!
Good luck.

 

DOH! This is what too much Jack Daniels does to the human brain! You are correct sir... Under the keyboard to the left.

 

Ok,first think I did after I found out problem took out bluetooth module from under keyboard then I pluged it in other toughbook mk2 with good working bluetooth and there its working fine.
My toughbook came with both XP and Win7 but I can't use Win7 because it have problem with serial port which I need for work, so I'm stuck with XP.
My BIOS version is V3.01L23 . Can someone check pls if Bluetooth option should be in BIOS . Thx guys

 

I'd check to see if the BT card is connected properly. As above, it is under the key board and under the larger silver plate. Make sure your ToughBook is unplugged, and hard drive & battery removed also.
If it is NOT connected properly, it will NOT show up in Bios.
How to remove the Bluetooth card from the Panasonic Toughbook CF-30 - YouTube
Enjoy your CF-30.

 

Yes it should be between your wireless Lan and modem in the picture you posted. That is where it is on both of mine.

 

I checked connections, everything look good. Also I tried module from other Toughbook and its also not recognized. Could it be motherboard? or missing driver?

 

The drivers have nothing to do with the BIOS...Here's a DUMB question...Did you put the cable back in, in the correct direction?

 

This is the BIOS for Vista - you need to "downgrade" your BIOS and EC to the XP versions. They must match the OS you are using. Not sure if that will fix your BT problem but should avoid others. Also, as Toughasnails asked, what version of XP are you using -- have you installed all the XP Service Packs? (Since MS stopped supporting XP I've had a problem updating my XP reinstalls using MS Update online. I've had to load the SPs manually from an old SP disck I had. In other words, even though MS Update may not be giving you any more updates to your re-install of XP - it doesn't mean it has given you everything you need.)

 

CF30 mk3 does not have an XP and Vista BIOS. That's a mk1 you are thinking of. Mk3 had the option of win7 from the factory.

 

You need to install this file in order to recognize the Bluetooth on the bios(bscbluet\bscbluet.exe). There are some specific model that need this. It also happening on certain model of CF-19MK3. It was also discuss on tbt. It will also appear when you reflash the bios but be very carefull on reflashing the bios.

ohlip

 

Isn't that file for CF19?
Anybody know where can I get BIOS file for reflashing?
Thnx

 

Here is the link to the thread Ohlip was talking about.

You can trust Ohlip, If he says that file is the correct one, it is.. If it is the wrong file, It won't run. Panasonic puts a checkfor the correct machine in all of their files.

Here is the official download page for the CF30 mk3. Click through all the info and you will find the CF30 mk3 Bluetooth BIOS update. It's the file Ohlip is talking about.

http://www.panasonic.com/business/toughbook/computer-support-search-downloads.asp



I pasted part of that thread here.

On the Panasonic driver site, there is a BIOS Setup Config (Bluetooth) Utility for the CF-19 MK3. Extracted on the HDD, it creates the directory c:\util2\bscbluet

To run the utility, open a command prompt, and run this command:

c:\util2\bscbluet\bscbluet.exe /on

Without this, Bluetooth isn’t mentioned in the BIOS, doesn’t work at all in Windows XP or 7, and fails the onboard diags.




Blair, Is this info in the CF19 and CF30 FAQ's?

I got to go to work...........

 

This can be found in the above link under CF-30, check out the below picture on what you need to put in the search



Not sure if the below links will work or not but give it a try
edit...it works now but not sure how long it will. Grab it while you can...

Download Details:
Title: BIOS Setup Config (Bluetooth) Utility
Model Number: CF-30K/L(mk3) Windows 7 Professional 32bit
CF-30[K/L]xxxx[P/2]x (For Windows 7 Downgrade Models)
Operating System: Windows 7 32bit

Language: English(North America)
Last Updated Date: 2010/01/22
Version V1.00L10 M00
Microsoft Signed No

http://pc-dl.panasonic.co.jp/dl/dow...l(Bluetooth)_v1.00l10_30K_30L_W732_ss6982.exe

This file is self-expandable on any Toughbook model‚ but the drivers
can only be installed (used) on the applicable model number.

http://pc-dl.panasonic.co.jp/dl/dow...ation_Instructions_30K_L_Win7_H-2009-0255.pdf

 

For the CF-19MK3

http://forum.notebookreview.com/panasonic/758600-cf-19mk3-bluetooth-bios-update-utility.html

For the CF-30MK3

http://forum.notebookreview.com/panasonic/758598-cf-30mk3-bluetooth-bios-update-utility.html

 

Thanks for finishing that up for me Blair. I ran out of time before work this morning.

 

I just added it here... http://forum.notebookreview.com/panasonic/427461-ultimate-quick-search-toughbook-resource-thread.html

 

Wow,THANK YOU guys. Its working , got my bluetooth back.
Spoke to panasonic tech support they say there is nothing they can do,I have to send it in for repair.

Thnx again.

 

Guess you know where to come for tech support now