CF-30 driver issue

Hello all,
I recently reinstalled windows xp sp2 onto a CF-30K Toughbook. I am having trouble trying to find a driver for Qualcomm HS-USB under "other devices." Device Instance ID: USB\VID_04DA&PID_250C\5&3022B096&0&3
It says "This device is not configured correctly. [Code 1]". Any help would be appreciated.
I'm sorry I did not give very much information but whatever other info you need let me know.

 

If you are trying to get a non-Panasonic WWAN device to run on your CF-30 you will have to find the driver on your service provider or manufacturer's web site. Panasonic only provides driver support for internal cards supplied by them. You might look here: http://www-307.ibm.com/pc/support/site.wss/MIGR-69999.html
CAP

 

What is your complete model #? That sounds like the Gobi modem. If your CF-30 is equipped with Gobi, you need to download the Panasonic CSA form Panasonic.

Start here: https://www2.panasonic.com/webapp/wcs/stores/servlet/TCCHomePage

Register, it's free. Then click on Wireless Carrier Software, scroll down to Panasonic Carrier Selection Application (CSA) and click Register and download the CSA Install Pack for Gobi™ and Gobi2000™, also free.

Attached is a screenshot of a Gobi modem in Device Manager.

Glen

 

I think you're right, Cappy:

This package provides the Wireless WAN driver to enable the following adapters.
- Qualcomm HS-USB

File details

Version: 1.1.20/6.0.7.0
Release Date: 2010/01/28

File link File size File description

7xwc27ww.exe 41,133,264 Verizon Wireless WAN (UNDP) Driver

7xwc27ww.txt 10,915 README for Verizon Wireless WAN (UNDP) Driver

 

It was an integrated wireless option (Gobi) that was added when purchased. The information printed on the card is
IC:2723A-UNDP1
FCCID: J9CUNDP-1

I tried the site you suggested and it wasn't what I needed. Thank you though.

*****I didn't see the other replies I will answer those in just a sec.

 

Thank you all for the replies. db I will try your suggestion out and let you know the results. topcop- are those the same downloads that were on the page that Cappy suggested? If so they were not the right ones, but thank you. If not then I will try them if the one db suggests doesn't work.

 

Yes; I merely added the file names and download links.

I am curious as to why Device Manager identifies the Gobi™ as "HS-USB".

 

Me too, I posted those drivers assuming you had a USB WWAN adapter
CAP

 

Thank all of you for your help! I followed db suggestion regarding downloading and installing Panasonic CSA from Panasonic and all is well!
Once again thank you very much!
Anna

 

Glad to help. The WWAN drivers cause a lot of confusion. They are never included on the restore discs, AFAIK.

Glen