CF-30 wwan problems

I have a cf-30 mark ii model number cf30ftsazau with a sierra wireless 5725 air card. I have a verizon account activated with this aircard. Problem is that verizon access manager sees the card but tells me its not "configured" and the activate option is greyed out. Am I missing a driver? Can't figure it out, talked to panny support, and heartlands, their suggestion is "send it in" any help would be appreciated before i send it in. I know lots of you are using this air card. What am i missing?

Derrick

 

Hey... Have you installed both of these files?

First SWUSBMUX.exe then VZAM_7.2.9_2470a_Panasonic.exe

-Nick

 

Nick i have installed both files, device manager sees the modem and says its working correctly but vzaccess manager tells me my modem is not configured.
Im running vista biz

Thanks Derrick

 

Hi Derrick

Hi I not sure about Vista. Have you tried uninstalling both programs mentioned above and the reinstalling? You would get a performance boost if you dumped vista. Consider loading XP. I think CF-30 MK2 XP restore disc on ebay for under $20.

 

Two things here:

1) The OEM configuration for your Model Number is non-WWAN:

*Vista COA*
Intel Core 2 Duo L7500 1.6Ghz (Centrino Duo), 13.3" XGA Touch Screen-1000 nit, 1GB RAM, 80GB HDD, No Optical Drive, Intel 802.11a/b/g WLAN, No WWAN, Windows XP Pro downgrade, TPM 1.2 Security Chip, Bluetooth

and;

2) Has this Sierra Wireless AirPrime MC5725 card actually been used with the Verizon account?

 

Thanks for your reply, nobody could give me the "specs" on this model. Did not come up for me on the panny conf page. The person I bought it from didn't know there was a aircard in it and hadn't used one so the org owner which HE got it from must have added it or it came that way. It has the built in antenna for WWan and the sled and sierra card, WWlan enabled in bios, what am i missing. account forWireless card has been set up through verizon but we have never successfully "cofigured" the aircard to get on the net. Still missing some hardware ?

Derrick

 

Let's see if any of these help:

Verizon Wireless

Firmware Update for Sierra EVDO Rev A Module for Verizon

Firmware Update for CF-19, CF-30, CF-52, CF-74, CF-U1, CF-T5, CF-W5 and CF-Y5 integrated with Sierra EVDO Rev A Module for Verizon
EVDOREVAFW006001.exe [exe, 3.8mb]

VZAccess for Verizon EVDO Rev 0 or Rev A

VZAccess for CF-19, CF-30, CF-52, CF-74, CF-U1, CF-T5, CF-W5, CF-Y5, CF-T7, CF-W7 and CF-Y7 supporting Windows XP SP2 or Windows Vista with Sierra EVDO Rev 0 or Rev A Module for Verizon
VZAccess-6.2.2.zip [zip, 23mb]

Verizon Watcher for Verizon EVDO Rev 0

Verizon Watcher for CF-18, CF-29, CF-30, CF-73 and CF-74 supporting Windows XP with Sierra EVDO Rev 0 Module
WatcherVerizon-v6.42.zip [zip, 23mb]

 

Thanks to TopCop for his help on this. Just got my CF-30 back from Heartland, it was a bad air card. They had it fixed in a afternoon and back to me the next day. I had been working on it for a week

everything is right in the universe again !