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    CF-31 Mouse issue

    Discussion in 'Panasonic' started by wax1H, Jan 18, 2018.

  1. wax1H

    wax1H Newbie

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    Hello.

    I have 2 CF-31's that have issues with the touchpad.
    The mouse 1 and 2 buttons work and will click/right click... but the mouse wont move at all.

    Has anyone seen this issue before??


    Thanks
     
  2. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    what are the full model numbers?
     
  3. wax1H

    wax1H Newbie

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    CF-31JFGAA1M is one I have in front of me
     
  4. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    That's a mk2 with a Versapad brand touchpad.
    What OS?
    And did you load it with a recovery disk or use the online drivers?
    Did the touchpad ever work for you?
     
  5. SHEEPMAN!

    SHEEPMAN! Freelance

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  6. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    It is also possible that the 4 conductor FFC for the touchpad is unplugged or damaged.
    The button switches are soldered directly onto the touchpad pcb.
     
  7. wax1H

    wax1H Newbie

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    I have tried both Win7 and Win10 -- I have tried all of the online drivers from the Panasonic website.. Your post about the 4 conductor FFC being unplugged/damaged may be the issue... Are there any guides/tutorials online on how to check and see if this is plugged in?
     
  8. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    this will give you an idea.
    This is for the pcb and not the pad itself. But you can find the pcb and look for damage.

     
    Last edited: Jan 23, 2018
    Toughbook and SHEEPMAN! like this.
  9. wax1H

    wax1H Newbie

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    Thanks Shawn
     
    toughasnails and SHEEPMAN! like this.
  10. Toughbook

    Toughbook Drop and Give Me 20!

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    Shawn... You Da Man!
     
  11. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    I try to help.