CF-48 recovery disk

Can you tell me where I can purchase the CF-48 V4HNUQM in Canada?

I tried heartlandsi.com but when I click on "store", it says "to be opened"?

Thanks

 

You have to call them directly
I do think your older model will not have restore disks available
Do you have a coa on the bottom?
If you do for what o/s?

Alex

 

Yes the COA says XP. I have uninstalled the original O/S and put my windows 2000 on it...it hasn't been very stable. That's why I want to go back to XP and see.

 

Well then you will need to buy or borrow a oem xp pro disk
And then download and install the xp drivers from the Panasonic downloads site for your model
Thats what the Panasonic licence requires
A normal xp disk ,or a retail version won't work with your key

Alex

 

Tomcat... Are you 100% sure about that? I've never loaded a CF-72 but I've never had an issue with any of the other Toughbook installs whether it be with an XP Pro disk...

 

To be honest I do not have a full retail xp pro disk to try
And I seldom load this way as I have restore disks for most

If a full retail disk works, someone confirm this if you know for sure
My thoughts are that I have seen the words oem on the coa on the bottom, so that leads me to think that oem media is required to reload

Full retail versions are quite expensive ,I have always purchased oem ,as I am only using on one computer

Alex

 

Thanks for the advice...but I bought the toughbook used so I have no OEM XP disk nor any retail XP disk. All I have is retail windows 2000, which keeps on crashing.... :<

 

Well... As long as you have a valid XP Pro COA... You can use just about any XP install disk... Even if it is for a Dull or HP, etc...

 

Rick

Dell + Hp would be oem disks for sure,not retail
What I was trying to say is that full retail version disk will not work with the Panasonic key

Edit; Google search has this info
http://www.technibble.com/how-to-tell-what-type-of-windows-xp-cd-or-license-key-you-have/


Alex

 

OK

Xp pro is not as common as home edition but

Can you borrow a xp pro disk from a friend , so you can reload ?

Alex

 

I only have an OEM Windows XP Pro Disc that I got from my HP computer, but it says "only to be used with the HP restoration disk".

Can I still use it? I have 2 product keys on the back of my panasonic, one for XP and the other for windows 2000.

 

Yes... You can use it and it will install everything except the Panasonic drivers you need for Hotkey, touchscreen, etc. You can easily download those... Check the stickies. The only other thing you may want to do it to check the root directory for an HP folder that will be useless... Just like the Dull CDs install...

 

Will try! Thanks very much!!

 

I am currently restoring a CF-48 for a client who lost the recovery disk. The computer, a revision G model, originally was loaded with Windows 2000. I reloaded the operating system with a retail version of Windows 2000 SP 4 and it installed flawlessly including accepting the product code on the computer. If you install 2000, be sure to install SP 4 AND there is a Microsoft "rollup" you can find on the Microsoft web site that includes changes after SP 4.

The problem I am having is that the drivers you download from the Panasonic web site are not the right file format and the computer says they are not compatible.

http://pc-dl.panasonic.co.jp/cgi-bin/itn/toughbook/dl01.cgi

This link does not require your having to register the computer with Panasonic before getting to the drivers. If you find the driver section from the home page you are asked to register the computer. Since it is not my computer that presented a problem.

Since all the important drivers did load with the OS, this isn't too much of an issue, but I haven't found a solution for it yet and it IS irritating.

In my experience you can reinstall XP from a retail disk using the product code on the computer. The code algorithm apparently did change some as the retail disks went from XP to XP SP1, to XP SP2. I have never verified that from Microsoft, but I have occasionally had the code on the computer fail to verify. But a call to Microsoft verifying that the authentication code was original with the computer has always resulted in authentication for me.

R

 

The newer driver files are .exe and can only be run on the correct model
After you download the file it has to be run on the correct model of Toughbook that the driver was designed for
The driver extracts and installs on c:utilitys or c: utilitys 2
If you slip-up and download the wrong file it will not run to unextract and will say model not supported


Alex

 

Alex,

Thanks for the reply. All that makes perfect sense. However, unless I have made a mistake about my model, I have downloaded the files appropriate to the computer. Yet they don't work.

The model is CF-48P4FGUPM. Why the Panasonic download site says "CF-48G(mk6) instead of the model number on the computer is beyond my understanding. Perhaps the "G" in the model number should tell me it is a model G(mk6). It took quite a bit of collateral searching for me to verify that my model number and the G(mk-6) are the same thing.

So I found the Panasonic link I posted perviously and I downloaded the drivers for the CF-48G; W2k SP4, which is the OS I had installed from a retail disk. Yet when I try to run any of the drivers, the computer tells me that the drivers are not compatible with that model. ???? Well, unless I have misread the model number the drivers SHOULD be compatible. So I am puzzled.

If you have any further thoughts I would appreciate them.

My usual experience with laptops is that after just the OS install that nothing much works well, or at all, without the specific laptop drivers installed. Rather amazingly though, the CF-48 works well without loading any factory drivers. When I look at the Device Manager, it appears that everything is working except for a "Multimedia Audio Controller" and a second device that just shows as "Unknown Device"; and I haven't bothered to figure out what that is yet though I do have software tools to identify it. Everything else works; full video resolution, sound, NIC card, keyboard, touch pad etc.

Thanks in advance for any further thoughts you, or anyone else, might offer.

Richard

 

The unknown device is most likely your hotkey manager. Were there any drivers for the CF48P? Unless Alex says otherwise, I would think this is the scheme you would be looking for; not CF48G

 

Doobi is correct on the unknown device being hotkey drivers
The hotkey manager driver should be installed to allow screen brightness changes using the F1 + F2 keys
Experiment with the driver downloads then , if the mk-6 drivers say wrong machine try the mk-5
If you fail try downloading the xp drivers, they should work
It looks like windows has loaded a generic ac97 sound driver that partially works
Try downloading the hotkey manager driver and sound drivers and report back
Edit:
You can download this file if all else fails
http://www.panasonic.ca/PDP/Drivers/d-2001-696_hotkey_manager.zip

When you unextract to c:utilitys
Go into device manager and the unknown device and update driver
Basically you have to tell device manager to look in the folder you just made and that the unknown device is a hotkey device



Alex

 

OK. The problem was that the Panasonic site does NOT have drivers for the CF-48P. I had found a site that called my model a CF-48G and it was obviously in error. That, coupled with a blind faith that the manufacturer would have drivers for all of their models (I have made that mistake before, so shame on me) resulted in my problem.

I found the drivers at:

http://www.toughbookdrivers.com/drivers/cf-48/

Here they have the four models (mk 1, 2, 3, 4) that are NOT on the Panasonic site. The CF-48P turns out to be the mk2 model.

They install as indicated in previous posts, and it is then just a matter of working through the device manager to install the driver.

Thanks. Problem solved. I should have seen the red flag at the model mismatch, but finding a site that called my model number a mk6 led me astray.

I appreciate the help! A great day to all!

Richard

 

Finding drivers , once you know the correct mk number is not that difficult
Panasonic does have support for older models , but not on the main site
The drivers were also available here

ftp://ftp.panasonic.com/pub/Panasonic/Drivers/notebooks/CF48/rp/

And here

http://www.panasonic.ca/english/customercare/sandd/softwarequery.asp


Alex

 

And of course all of the driver sources are available here:
http://forum.notebookreview.com/showthread.php?t=356620
CAP

 

There are about 10,000 Panasonic websites that you can download drivers from. Some are found in Japan, other in Canada and others still in Australia. Spend some time reading the general stickies at the top of the forum. Most are for the CF-28 and CF-29 but the links to get drivers are the same.

If you want genuine drivers to match perfectly... You need to stay on Panasonic web sites... Not aftermarket ones. (Unless of course it is one of our guys!)

 

That’s true

I have found issues on that driver site where the driver file is the incorrect file for the model
The other reason to stay with official sites is that the manufacturer will have updates and fixes posted first
The enthusiast sites are not supported on a regular basis

Alex

 

I have an older CF-48, and have put XP on in it, but its slower than a dog, the original machine had widows 98 on it, and I would like to go back to it. Does anyone know where I can find an original Recoery disk for this machine?

thanks.

 

Find a Windows 2000 Pro disk and load that. Check the drivers first on one of the download sites listed in the sticky. 2K runs fine on even early CF-27s so it should run on your CF-48. It will be much faster than XP and you will have fewer problems with newer software than you are apt to have with 98.
CAP