The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    CF-73 Touchscreen Anomaly??

    Discussion in 'Panasonic' started by jtsiek, Sep 17, 2008.

  1. jtsiek

    jtsiek Notebook Guru

    Reputations:
    0
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    15
    Hi there!

    I recently picked up 3 CF73 toughbooks. All three are the exact same model (ECLTXKM) with the exact same bios version and settings. I installed XP SP3 using a slipstreamed disk on all three laptops. I applied the exact same drivers to each one from a usb drive. The problem is that one of the three laptops touchscreens do not work. It detects the device and I apply the driver with no problems. When I go to calibrate the screen it will not accept any input.

    Someone told me that during manufacturing, if a laptop does not pass quality control, they will pull the laptop and manually fix whatever the issue was which could make a "unique" laptop. He suggested I install XP SP1 and then apply the driver. I did this but there was no change. I also tried installing XP SP2 but again the same result.

    Does anyone have any suggestions or ideas on what the problem could be?
     
    jtsiek, Sep 17, 2008
    #1
  2. jtsiek

    jtsiek Notebook Guru

    Reputations:
    0
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    15
    Anyone? Please?
     
    jtsiek, Sep 22, 2008
    #2
  3. Alex

    Alex Super Moderator

    Reputations:
    4,081
    Messages:
    4,293
    Likes Received:
    10
    Trophy Points:
    106
    Looks like hardware failure is most likely your problem.
    You have eliminated driver issues as you have the same software load in 3 identical cf-73s.
    You could swap caddy's just to be sure.
    Just make sure that you have Enabled Touchscreen in the advanced Tab in the bios.
    You can remove the hinge cover and see if a plug is coming loose for the touchsreen, and dissemble the screen cover to look for bad connections.


    Alex
     
    Alex, Sep 22, 2008
    #3
  4. jtsiek

    jtsiek Notebook Guru

    Reputations:
    0
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    15
    Thank you for the reply! I'll give your suggestions a try.
     
    jtsiek, Sep 23, 2008
    #4