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    CF31 W764bit WWAN not working anymore after sysprep

    Discussion in 'Panasonic' started by StephanMC, Aug 8, 2014.

  1. StephanMC

    StephanMC Newbie

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    Team,

    so I've been working on deploying some new CF-31 WBLAHLM boxes here. Made a master image and sysprepped it (oobe generalized).

    Using the Sierra AirCard Watcher for WWAN it now shows Device Safety Mode and won't connect. Even the Wifi won't see anything

    527UCjh.png
    Won't let me enable anything


    jJu7w7U.png

    Options do not show up


    Now that I am testing it the screen dimming doesn't work but the hotkey drivers shows up and acts like its changing the brightness but its not. No unknown devices are showing up in the device manager

    UPKbZnQ.png

    I've ran into the screen dimming issue on the CF30's that were recently upgraded but never figured out a fix for it.

    Can someone point me into the right direction please?
     
    StephanMC, Aug 8, 2014
    #1
  2. BaRRmaley

    BaRRmaley Notebook Deity

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    Try this AT command
    AT!PCOFFEN=2

    Check whether you have Intel Proset installed. Maybe your Wi-Fi is under Proset control. Switch to Windows control.
    Or reinstall Wireless switch utility.
    Or you can show your COM ports and modems (opened) in device manager.
     
    BaRRmaley, Aug 8, 2014
    #2
  3. toughasnails

    toughasnails Toughbook Moderator Moderator

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    Welcome to the Panasonic Toughbook forum

    I see you have some nice CF-31's there

    Model Number : CF-31WBLAHLM
    Status : CURRENT
    MSRP : $4,449

    Description: Windows 7 Professional (with Win 8 Pro COA), Intel Core i5‑3340M 2.70GHz, 13.1" XGA Touchscreen LCD, 500GB Shock‑mounted HDD (7200rpm), 4GB, Wi‑Fi, Bluetooth, 4G LTE Multi Carrier, Dual Pass (Upper WWAN / Lower Selectable), TPM 1.2, Backlit Emissive Keyboard, Toughbook Preferred

    Myself I don't have a 31 but a lot of our members do so stick around and they should be able to get you up and running...
     
    toughasnails, Aug 8, 2014
    #3
  4. Toughbook

    Toughbook Drop and Give Me 20!

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    You might try saving the things you want to install as shortcuts on the desktop for the EU to install.
     
    Toughbook, Aug 11, 2014
    #4
  5. Springfield

    Springfield Notebook Deity

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    Usually that's a symptom of the wrong video driver. Must use the original Panasonic video driver for the brightness hotkeys to work right. Try downloading the OEM video driver from the Panasonic site, and make sure Windows does not change ("upgrade") it after installing.
     
    Springfield, Aug 12, 2014
    #5
  6. StephanMC

    StephanMC Newbie

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    somehow the hard switch to turn off the WLAN card was set to OFF. Maybe someone played with it or I did it. Still got the issue with the screen dimming not working. Headaches..... I got 11 of those machines laying around. =0
     
    StephanMC, Aug 13, 2014
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  7. StephanMC

    StephanMC Newbie

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    reinstalling the original driver seems to be doing the trick for the screen dimming. Thanks
     
    StephanMC, Aug 19, 2014
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  8. StephanMC

    StephanMC Newbie

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    Yup. That did the trick.
     
    StephanMC, Sep 24, 2014
    #8